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4.3 out of 5

"Beautiful view of river, golf course and pool. Very peaceful. Howeger, there was NO room service! Restaurant only serves continental breakfast and the ... " More

By a verified traveller on Sun 21 Jun 2020

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Hotel Description

A luxury stay in Sunshine Coast awaits you at The Sebel Pelican Waters Golf Resort & Spa. You'll be 0.2 km (0.1 mi) from Pelican Waters Golf Club and 7.3 km (4.5 mi) from Queensland Air Museum. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

TVs with satellite channels are featured in all 114 rooms, and you can enjoy free WiFi, furnished balconies, and hair dryers. Room service, phones, and irons/ironing boards are also available. Housekeeping is available on request.

The restaurant, The Grill, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center, outdoor tennis court, and pool loungers as well as access to a driving range. Added amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of limited parking.

Sights within a 10-minute drive of this 4.5-star Pelican Waters hotel include Bulcock Beach and Caloundra Events Center.

Classic Room - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$230* Per night/room 6 Jul. - 7 Jul.

Classic Apartment, 2 Bedrooms, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Classic Room - 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen Room with Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Sebel Pelican Waters Golf Resort & Spa ratings based on 702 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Pelican Waters Golf Resort & Spa

Everyone (249) Couples (335) Business (2) Family (117)
4 out of 5
Beautiful view of river, golf course and pool. Very peaceful. Howeger, there was NO room service! Restaurant only serves continental breakfast and then closes for the day. Would have preferred to know this before booking as its advertised as having it. Its a bit of a drive to go get food. Menulog only has pizza and indian. Shower screen in 322 needs replacing as full of mould. Won't stay here again.

Posted by , from Sunshine Coast on 21 Jun. 2020

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4 out of 5
I had a good time.It was so beautiful place. But I think it's really unfortunate that doesn’t work TV.

Posted by , from Noosa on 21 Jun. 2020

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5 out of 5
Very friendly and helpful staff. Lots of space and very comfortable room. Great bathroom and shower. Some wear and tear but was not uncomfortable, and was to be expected at the price we paid.

Posted by , from Brisbane on 14 Jun. 2020

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4 out of 5

Posted by on 24 May 2020

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3 out of 5

Posted by on 25 Mar. 2020

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5 out of 5
Immaculate gsrdens with mamicured lawns. Very clean and tidy. Superb pool.

Posted by , from Brisbane on 23 Mar. 2020

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5 out of 5
Beautiful surroundings. Peaceful and relaxing just what I needed

Posted by on 15 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Melanie

Hey there, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience! We look forward to seeing you again.

5 out of 5
Loved the price, it included breakfast and was a great weekend escape for our family.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Melanie

Thank you so much for your high score! Glad to hear you had a great weekend with us. We look forward to welcoming you again in the future.

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Melanie

Thanks for your stars! See you again soon!

1 out of 5
we stayed on the 3rd floor smelt really bad like mold the carpet was stuffed i stayed in room 318 it smelt like mold the 2 bedside lamps dont work the small cupboard the tv and bar fridge sit on is broken and falling appart i spoke to the concierge on Friday evening when I checked i about the smell he said he had been up there earlier and it was humid and there were no windows there were cobwebs throughout if you walk past the lifts turn right walk to the end turn around and look up there's spider webs all around the ceiling the resort the pool was in bad condition holes in the bottom tiles broken and missing from the sides walls of the pool the deck chairs dirty and moldy the soap dispenser in the toilet near the lap pool isn't working one of the steel posts near same toilet is badly rusted on bottom the water feature near the pool needs repair one of the sets of stairs has rust stain on them the only positive thing was the restaurant staff on Saturday morning except when my partner went to the restaurant to order some hot chips for our lunch she said we were at the pool the waitress said she would bring them out to the pool but my partner got the impression that she didn't really want to bring out the order and my partner went and got the order herself just from the area's i went i to i would only rate this resort a weak 2 stars

Posted by on 2 Feb. 2020

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About the The Sebel Pelican Waters Golf Resort & Spa

Location 38 Mahogany Drive, Pelican Waters, QLD 4551

Property Features

As a guest of The Sebel Pelican Waters Golf Resort & Spa, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury The Sebel Pelican Waters Golf Resort & Spa. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Sunshine Coast hotel.

  • 114 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (33.5 km / 20.8 mi)
  • Parking: Free self parking

Room Amenities

The Sebel Pelican Waters Golf Resort & Spa offers 114 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies. Televisions come with satellite channels. This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

The Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 19.50 and AUD 25.00 for adults, AUD 9.50 and AUD 14.50 for children (approximately)
  • Housekeeping fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pelican Waters Golf
  • Pelican Waters Golf Resort
  • Pelican Waters Resort
  • Crowne Plaza Caloundra
  • Crowne Plaza Hotel Caloundra
  • Crowne Plaza Pelican Waters Hotel Caloundra
  • Ramada Caloundra
  • Sebel Pelican Waters Resort
  • Sebel Pelican Waters
  • Sebel Pelican Waters Golf Resort
  • Sebel Golf Resort
  • Sebel Pelican Waters Golf
  • Sebel Golf
  • Pelican Waters Golf Resort Spa
  • The Sebel Pelican Waters & Spa
  • The Sebel Pelican Waters Golf Resort & Spa Hotel
  • The Sebel Pelican Waters Golf Resort & Spa Pelican Waters
  • The Sebel Pelican Waters Golf Resort & Spa Hotel Pelican Waters

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.