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4.3 out of 5

"Was great and staff were pleasant and helpful. Didn’t like that we had to come in from the balcony because neighbors were smoking. " More

By a verified traveller on Sun 11 Oct 2020

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Hotel Description

A luxury stay in Sunshine Coast awaits you at The Sebel Pelican Waters. You'll be 0.2 km (0.1 mi) from Pelican Waters Golf Club and 7.3 km (4.5 mi) from Queensland Air Museum. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

Flat-screen TVs with digital channels are featured in all 114 rooms, and you can enjoy free WiFi, furnished balconies, and coffee/tea makers. Room service, hair dryers, and phones are also available. Housekeeping is available on request.

The restaurant, The Grill, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness center, outdoor tennis court, and pool loungers as well as access to a driving range. Added amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of limited parking.

Sights within a 10-minute drive of this 4.5-star Pelican Waters hotel include Bulcock Beach and Caloundra Events Center.

Classic Room - 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$230* Per night/room 26 Oct. - 27 Oct.

Classic Apartment, 2 Bedrooms, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Classic Room - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Queen Room with Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Sebel Pelican Waters ratings based on 692 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Pelican Waters

Everyone (252) Couples (327) Business (2) Family (111)
5 out of 5
Was great and staff were pleasant and helpful. Didn’t like that we had to come in from the balcony because neighbors were smoking.

Posted by , from Brisbane on 11 Oct. 2020

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2 out of 5
Uncomfortable bed and pillows . Recommend bring your own pillows here. Too far out from beach areas of Caloundra . Probably a good option for golfers who don’t mind discomfort, haphazard breakfast service and minimal dining options.

Posted by , from Brisbane on 5 Oct. 2020

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5 out of 5
Very quiet and peaceful, friendly staff and efficient with requests, very enjoyable

Posted by , from Agnes Water on 4 Oct. 2020

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1 out of 5

Posted by on 21 Sep. 2020

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4 out of 5
Staff were all friendly, gym equipment and facilities awesome. However the restaurant had a very limited menu and average food

Posted by , from Gold Coast on 19 Sep. 2020

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3 out of 5

Posted by on 13 Sep. 2020

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4 out of 5

Posted by on 8 Sep. 2020

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3 out of 5
Draas in our room were broken. Sink had a big crack in it. There was a coke bottle under the bed from the last guest. All the guests had trouble with the coffie machine not working properly. The buffet breakfast took so long to get into that we just left and went elsewhere

Posted by , from toowoomba on 7 Sep. 2020

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5 out of 5
Very welcoming awesome service recommended to all that stay.

Posted by , from Australia on 21 Aug. 2020

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4 out of 5

Posted by on 16 Aug. 2020

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Property Features

As a guest of The Sebel Pelican Waters, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Tour/ticket assistance, barbecue grills, and a garden are also featured at the luxury The Sebel Pelican Waters. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Sunshine Coast hotel.

  • 114 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (33.5 km / 20.8 mi)
  • Parking: Free self parking

Room Amenities

The Sebel Pelican Waters offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies. 40-inch flat-screen televisions come with digital channels. This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

The Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place.Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 19.50 and AUD 25.00 for adults, AUD 9.50 and AUD 14.50 for children (approximately)
  • Housekeeping fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pelican Waters Golf
  • Pelican Waters Golf Resort
  • Pelican Waters Resort
  • Crowne Plaza Caloundra
  • Crowne Plaza Hotel Caloundra
  • Crowne Plaza Pelican Waters Hotel Caloundra
  • Ramada Caloundra
  • Sebel Pelican Waters Resort
  • Sebel Pelican Waters
  • Sebel Pelican Waters Golf Resort
  • Sebel Golf Resort
  • Sebel Pelican Waters Golf
  • Sebel Golf
  • Pelican Waters Golf Resort Spa
  • The Sebel Pelican Waters Hotel
  • The Sebel Pelican Waters Pelican Waters
  • The Sebel Pelican Waters Golf Resort Spa
  • The Sebel Pelican Waters Hotel Pelican Waters

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.