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4.3 out of 5

"Staff were lovely... Managment was rude... " More

By a verified traveller on Sat 11 Jun 2022

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Hotel Description

At Grand Palais Beachside Resort you'll be within a short 5-minute stroll of Alex Beach and Alex Skate Park. Highlights at this beach hotel include an outdoor swimming pool and in-room washers/dryers.

This smoke-free hotel offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, barbecue grills, and a picnic area. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Alexandra Headland hotel include Suncity Tenpin and Mooloolaba Beach.

2 Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Rooftop Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

3 Bedroom Rooftop Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Superior Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Palais Beachside Resort ratings based on 244 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palais Beachside Resort

Everyone (94) Couples (68) Family (81)
5 out of 5
Love it

Posted by on 24 Jun. 2022

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Comment from Hotel Management

25 Jun. 2022 by Grand Palais

Hi Kellie, Thank you so much for the 5 out of 5 review! We are so pleased you enjoyed your stay at Grand Palais Beachside Alexandra Headland! We love it too! :-) Kind regards, the Grand Palais Beachside Team

5 out of 5
Staff were lovely... Managment was rude...

Posted by on 11 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by Grand Palais

Hello Tammy, We are so pleased your took the time to review your recent stay and for the 5 out of 5 review. We are sorry we were unable to offer you the late checkout so you could continue your sleep in - as you were aware, the glass replacement team where booked at 10am to replace the balcony doors that were damaged during your stay. Regards The Grand Palais team

5 out of 5
Fabulous location. Bus stop and beach immediately opposite. Easy walking distance to eateries and shopping. Staff were wonderful. Units are however showing their age. Underground parking a bit of a squeeze. We would stay again but not at full price.

Posted by on 20 May 2022

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Comment from Hotel Management

22 Jun. 2022 by Grand Palais

Hello Gloria, Thank you for your 5 out of 5 review. We are pleased you enjoyed your stay. Kind regards, The Grand Palais Team

4 out of 5
The only thing that was negative was the water fall noise on ground floor running all night. Needed to be turned off during sleep hours or seal doors better.

Posted by on 2 May 2022

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Comment from Hotel Management

2 May 2022 by The Grand Palais Team

Hi Grant, Thank you for your review and for your feedback on the noise from the Waterfall. We will investigate ways to reduce the noise overnight. Kind regards The Grand Palais Team

4 out of 5

Posted by on 1 May 2022

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4 out of 5
It was handy to everthing

Posted by on 22 Apr. 2022

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Comment from Hotel Management

17 May 2022 by Grand Palais Beachside

Hi Shona, thanks for taking the time to review your stay at Grand Palais Beachside. We hope to see you again soon. Kind regards, Grand Palais Team

3 out of 5
Noise from road. Dirty apartment.

Posted by on 29 Dec. 2021

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5 out of 5
proximity to facilities and beech are excellent, great stay would recommend this place

Posted by on 15 Nov. 2021

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Comment from Hotel Management

7 Dec. 2021 by Grand Palais

Hi Arron, Thank you for taking the time to give us a review, your feedback is greatly appreciated. We are glad to hear that you enjoyed your stay at the Grand Palais. We look forward to welcoming you back in the future. Kind Regards, Grand Palais

4 out of 5
Location was great & the motel had a relaxing feel about it

Posted by on 19 Sep. 2021

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Comment from Hotel Management

10 Dec. 2021 by Grand Palais

Hi Paul, Thank you for choosing to stay at Grand Palais and for taking the time to share your kind review. We are glad to hear that you you had a relaxing stay. We look forward to seeing you in the future. Kind regards, The Grand Palais Team

5 out of 5
Great place to stay! We had the best time.

Posted by on 7 May 2021

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Comment from Hotel Management

11 May 2021 by The Grand Palais Team

We are so pleased you enjoyed your resent stay at Grand Palais Beachside Resort, Alexandra Headland. We appreciate your review and look forward to welcoming you to Grand Palais in the Future.

Property Features

As a guest of Grand Palais Beachside Resort, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Barbecue grills, a vending machine, and a garden are also featured at Grand Palais Beachside Resort. Free self parking is available. This 4-star Sunshine Coast hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Palais Beachside Resort offers 55 air-conditioned accommodations with washers/dryers and DVD players. Each accommodation is individually furnished and decorated. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Sunshine Coast hotel provides complimentary wireless Internet access. Digital television is provided.

  • Washer and dryer
  • Television
  • Digital channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 11:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 11:00 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palais Beachside
  • Grand Palais Beachside Alexandra Headland
  • Grand Palais Beachside Resort
  • Grand Palais Beachside Resort Alexandra Headland
  • Grand Palais Resort
  • Grand Palais Beachside Hotel Alexandra Headland
  • Grand Palais Beachside Resort Alexandra Headland, Sunshine Coast
  • Grand Palais Beachside Resort Hotel
  • Grand Palais Beachside Resort Alexandra Headland
  • Grand Palais Beachside Resort Hotel Alexandra Headland
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.