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3.8 out of 5

"Freshly refurbished. Covid clean. Pleasant reception, and easy to access. " More

By a verified traveller on Mon 03 May 2021

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Hotel Description

At Ambassador Motel you'll be within just a 15-minute stroll of Stockland Shopping Centre and Northside Plaza Medical Centre. Highlights at this motel include in-room free WiFi and LCD TVs.

Ceiling fans and desks are featured in all 32 rooms. Refrigerators, microwaves, and room service make in-room dining convenient.

This business-friendly motel offers free WiFi in public areas, a garden, and tour/ticket assistance. Additionally, you'll find laundry facilities. There's also the convenience of free self parking.

With a stay at this 3-star Park Avenue motel, you'll be 2 km (1.3 mi) from Kershaw Gardens and 3.6 km (2.2 mi) from Central Queensland University.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$79* Per night/room 17 May - 18 May

Family Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ambassador Motel ratings based on 127 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ambassador Motel

Everyone (55) Couples (31) Family (38)
5 out of 5
Freshly refurbished. Covid clean. Pleasant reception, and easy to access.

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Reception

Thankyou

5 out of 5
Quick and easy to book. Good price for a good room.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Manager

Hi Anonymous, Thank you for your very kind review. We look forward to seeing you again in the future. Regards Reception

4 out of 5

Posted by on 3 Feb. 2021

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3 out of 5
There was a water pipe noises all night staff helpful

Posted by , from Port Douglas on 7 Oct. 2020

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2 out of 5

Posted by on 5 Oct. 2020

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5 out of 5

Posted by on 28 Sep. 2020

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4 out of 5

Posted by on 3 Jul. 2020

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5 out of 5
Older style motel, great people and service plenty of space.

Posted by on 7 Oct. 2019

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3 out of 5
Arrived late, key left for me, lady checked on me, very polite. Room initially appeared clean went to shower and spot a 12 inch plus black hair on shower wall, another on floor, grout on floor badly needs cleaning, as too corners of the rooms. Toilet seat has remains where seat joins bowl, cleaners need to look closer , overall rooms was ok just needs closer looking. This would not stop me staying there again, what would stop me was I was there to speak at a conference over the road and I had less than an hours sleep due to 5 times I started to doze and was woken by a dogs barking from another room, 3 times woken by guests starting from 5 in morning talking way too loud for that time of day. I was also in a room that had no bedspread and no blankets, I just had one sheet that I finally at 2 in the morning folded in half and added a towel over top of me. I assume they think that it wasn't winter time that only a sheet is sufficient. Also no power points on bed wall, I am used to sitting on bed and working on laptop from there. Room while very old has had work done on it and gives conflicting impression as to owners caring as outside there are weeds a foot high everywhere.

Posted by on 4 Oct. 2019

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5 out of 5
Lovely friendly staff made to feel so welcome Could not do enough for us.

Posted by on 26 Sep. 2019

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Property Features

As a guest of Ambassador Motel, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi is free in public spaces. Self parking is free. This 3-star Rockhampton motel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1969
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rockhampton, QLD (ROK) (6.9 km / 4.3 mi)
  • Train station: North Rockhampton Station (4.9 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Ambassador Motel offers 32 air-conditioned accommodations with complimentary toiletries and ceiling fans. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Motel Rockhampton
  • Ambassador Rockhampton
  • Motel Ambassador
  • Ambassador Motel Park Avenue
  • Ambassador Park Avenue
  • Ambassador Motel Motel
  • Ambassador Motel Park Avenue
  • Ambassador Motel Motel Park Avenue

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.