See all properties
Save

The Approach Hotel

2.0 star property
Family-friendly slopeside fun with 2 restaurants

Photo gallery for The Approach Hotel

Waterslide
Golf
Standard Room, 2 Queen Beds
Yoga
Sauna

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
2040 Summit Dr, Panorama, BC, V0A 1T0
  • Place, Panorama Mountain Ski Area
    ‪1 min walk‬
  • Place, Mile 1 Quad Express
    ‪5 min walk‬
  • Place, Red Carpet
    ‪8 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Heating
LCD TV
Blackout curtains
Fan
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Heating
LCD TV
Blackout curtains
Fan
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Heating
LCD TV
Blackout curtains
Fan
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 6
  • 2 Single Bunk Beds and 2 Queen Beds

About the area

Panorama

A family-friendly stay in Panorama awaits you at The Approach Hotel. Within just a 10-minute stroll, you'll find Panorama Mountain Ski Area and Toby Chairlift. Highlights at this ski hotel include 2 restaurants, 2 outdoor swimming pools and a golf course. .The hotel's own lounge bar is a nice place to enjoy a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing, and you'll find 3 outdoor tennis courts on site. Added amenities include free Wi-Fi in public areas, a gym and a hot tub. There's also the convenience of free self parking. .Sights within a 10-minute walk of this Panorama hotel include Mile 1 Quad Express and Rk Heliski.

What's nearby

  • Panorama Mountain Ski Area - 1 min walk - 0.0 km
  • Mile 1 Quad Express - 5 min walk - 0.4 km
  • Toby Chairlift - 6 min walk - 0.5 km
  • Red Carpet - 8 min walk - 0.7 km
  • Greywolf Golf Course - 4 min drive - 2.4 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 124 min drive

Restaurants

  • ‪Alto Kitchen & Bar - ‬5 min walk
  • ‪Fireside Cafe & Lounge - ‬8 min walk
  • ‪Cliffhanger Restaurant - ‬4 min drive
  • ‪Jack Pine Pub - ‬5 min walk
  • ‪The Shack at Greywolf - ‬4 min drive

About this property

The Approach Hotel

Family-friendly slopeside fun with 2 restaurants
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. Soothe your muscles in the hot tub or take an invigorating swim in one of the 2 outdoor swimming pools after a day on the slopes. The Approach Hotel helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers a children's pool, outdoor tennis courts and a sauna. Self parking is free.

This Panorama hotel is smoke free.

  • 57 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1981
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Pool or billiards table
  • Corner/local shop
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Approach Hotel offers 57 accommodations with coffee/tea makers and free toiletries. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Property grounds
Panorama Vacation Retreat at Horsethief Lodge
  • Pool
  • Spa pool
  • Kitchen
  • Restaurant
4.3 out of 5, Excellent, 402 reviews
Panorama Vacation Retreat at Horsethief Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Golf course
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Mini golf
  • Mountain biking
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • Lift
  • Thin carpet in room

More

  • 4 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Fan
  • Heating

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, December, November, February, March and April:
  • Children's club
  • Sauna
  • Swimming pool
  • Water park

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in July and close in August.

Property is also known as

Pine Inn Mountain Village
Pine Inn Panorama Mountain Village
Pine Panorama Mountain Village
Pine Inn Panorama Mountain Resort
Pine Inn Mountain Resort
Pine Panorama Mountain
Panorama Mountain Resort Pine Inn
Mountain Resort Pine Inn
Pine Inn at Panorama Mountain Resort
Pine Inn at Panorama Mountain Village
The Approach Hotel Hotel
The Approach Hotel Panorama
The Approach Hotel Hotel Panorama
Panorama Mountain Resort Pine Inn

Frequently asked questions

Is parking available at The Approach Hotel?

Yep, The Approach Hotel has a free self car park.

Is there a spa on site at The Approach Hotel?

There's no onsite spa, but this property does offer services like massages.

Does The Approach Hotel have a pool?

The Approach Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from July to August.

What luxury perks are available at The Approach Hotel?

The Approach Hotel features 2 outdoor pools, 1 hot tub and 2 restaurants.

Is The Approach Hotel family-friendly?

You bet! With amenities such as a children's club, a children's pool and supervised childcare, it's no surprise that The Approach Hotel is a hit with families.

Is there a free airport shuttle available at The Approach Hotel?

No, The Approach Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Approach Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Approach Hotel?

Check-in begins at 5:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Approach Hotel?

No, pets are not allowed.

The Approach Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 86 out of 591 reviews
Rating 8 - Good. 176 out of 591 reviews
Rating 6 - Okay. 157 out of 591 reviews
Rating 4 - Poor. 99 out of 591 reviews
Rating 2 - Terrible. 73 out of 591 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Snezana

Friendly staff Room not smelling good
Stayed 4 nights in Aug 2025

6/10 Okay

Jean-Roch

Travelled with partner
I think the property can be a little bit cleaner. Great view, Hot tub is great.
Stayed 2 nights in Sep 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 5 nights in Jul 2025

6/10 Okay

Rogerio

Liked: Room comfort
Disliked: Cleanliness, staff & service

Great place but poor service

Hotel guests are not the main focus here. Garbage left in the hallwsy in front of our room for two days. Our room was not cleaned during our stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

No A/C

No air conditioner in room , room was over the top hot and uncomfortable stay was good rest was not
Stayed 2 nights in Aug 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

Not as quiet as we hoped but lota to do.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the condition of the property the hallways and the main entrance very dirty, elevators not clean at all, I don't think I would like to stay at the property again due to the fact that is not well kept, extremely run down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

jennifer

Stayed 3 nights in Aug 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Shawn

Stayed 4 nights in Aug 2025

10/10 Excellent

Ana

Stayed 2 nights in Aug 2025

8/10 Good

Shkurte

Travelled with family
Liked: Room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeff

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable would be back
Stayed 2 nights in Jul 2025

8/10 Good

Aneta

Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lynnsay

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Not bad, but can improve

Location is excellent, bike storage is great, just bring your lock. The room had a fan but was not enough to circulate air in the room, so was a bit too hot. The mattress are not confortable, you will sink into a hole. Also, it is a better deal booking directly with Pano if you plan to use the attraction there to get discounts! They will not offer discount if you booked with 3rd party like Hotels.com
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not bad

Good location in the heart of the village. But rooms were not cleaned and in room coffee was not refreshed each day. Not a huge deal but the village coffee shop doesn’t open until 8am. Just a bit of a pain.
Stayed 3 nights in Aug 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No air conditioning, thankfully gets cool at night
Stayed 3 nights in Aug 2025

10/10 Excellent

Ariya

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and decent mini fridge
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort

Be Careful!

I was given a room beside the ice machine, beside the elevator and overtop of the room that heated and cooled the entire building. My room was shaking and rumbling none stop and it was insanely warm in the room. The AC control was deactivated and all I had was a small fan. On night two my key card stopped working so they called for a new card. I waited 15 minutes for the card and when they brought it they found out that the battery for my door was dead. I wanted another 20 minutes, sitting on the floor in front of my room the people walking by me smirking and laughing. I finally got in my room but had to wait for maintenance to take the door apart, replace the battery and put it back. The restaurants on site were insanely expensive but the food was horrible. It’s not that it was served cold or the service was bad. The food itself was the cheapest frozen food anyone could buy, and then they cooked that and served it. Nothing was made from scratch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cyndee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay in a Fantastic Area

This was our second stay at Panorama Mountain Resort but our first stay at The Approach Hotel. We stayed for 3 nights in July and used the location as a pit stop for trips out to other areas such as Golden and Lussier Hot Springs. We thoroughly enjoyed the heated pool and hot tubs, but really wished they would allow access later than 10:00 pm as the sun was just going down and we would have loved to continue relaxing in the peaceful scenery under the stars. The Approach is a self-serve type stay and we did not mind this in the least. More towels or other requests were easily placed with the main check in. The only snag we hit was calling T-Bar & Grill to order takeout - the phone was never answered so we had to walk over, order and then wait for food. Still not a big deal and the food was very good! The rooms were very nicely refinished, modern and clean and we appreciated that the toiletries in the shower were in locked dispensers instead of bottles that could possibly be tampered with. Such a great stay in an incredibly beautiful area - we will be back soon!
Stayed 3 nights in Jul 2025