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Riviera Resort Palm Springs

4.0 star property
Boutique resort with 2 restaurants, near San Jacinto Mountains

Photo gallery for Riviera Resort Palm Springs

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby sitting area
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Air-conditioning
The current price is AU$307
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
1600 N Indian Canyon Drive, Palm Springs, CA, 92262
  • Place, Palm Springs Square Shopping Center
    ‪12 min walk‬
  • Place, Las Palmas
    ‪12 min walk‬
  • Place, Palm Springs Convention Center
    ‪5 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed

7.8 out of 10
Good
(20 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room, Multiple Beds

7.0 out of 10
Good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Agave)

Suite, 1 King Bed with Sofa bed (Agave)

Suite, 1 King Bed with Sofa bed (Agave)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Chairman)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed (Chairman)

  • 162 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Indigo)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed (Indigo)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Indigo, Roll-In Shower)

Shower, hair dryer, towels, soap

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Indigo, Roll-In Shower)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Lily)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed (Lily)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Palo Verde)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed (Palo Verde)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Sage)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed (Sage)

  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed (Yucca)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed (Yucca)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Yucca, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Yucca, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Palm Springs

Riviera Resort Palm Springs puts you in the centre of Palm Springs, 1.4 km (0.9 mi) from San Jacinto Mountains and 3 km (1.9 mi) from Palm Springs Convention Center. Highlights at this boutique resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Sante can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Palmettos Cafe, serves American cuisine and is open for breakfast and brunch. Starlight Lounge is the resort's own lobby lounge, serving drinks along with dinner. Enjoy the 2 hot tubs, gym and sauna plus access to free bike hire. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Palm Springs resort include Palm Springs Air Museum and Moorten Botanical Garden and Cactarium.
View more Resorts in Palm SpringsOpens in a new window

What's nearby

  • Palm Springs Square Shopping Center - 12 min walk - 1.0 km
  • Las Palmas - 12 min walk - 1.0 km
  • Desert Regional Medical Center - 13 min walk - 1.2 km
  • Elvis Honeymoon Hideaway - 19 min walk - 1.6 km
  • Palm Springs Convention Center - 5 min drive - 3.0 km

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 14 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Billy Reed's Restaurant Bakery & Bar - ‬5 min walk
  • ‪Rick's Desert Grill - ‬5 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Del Taco - ‬16 min walk

About this property

Riviera Resort Palm Springs

Boutique resort with 2 restaurants, near San Jacinto Mountains
Riviera Resort Palm Springs offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A business centre, 22 meeting rooms, and coworking spaces are available. Spa services, a terrace, and gift shops/newsstands are also featured at the boutique Riviera Resort Palm Springs. Parking is available for a fee.

This 4-star Palm Springs resort is smoke free.

  • 398 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1959
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Riviera Resort Palm Springs offers 398 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with pay-per-view films.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Sante has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Parking and transport

  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 10 to 15 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Circa 59
  • Palmettos Cafe
  • Paradise Pool & Bar
  • Starlight Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 41 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Resort And Spa Palm Springs
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs

Frequently asked questions

What is the cancellation policy at Riviera Resort Palm Springs?

Riviera Resort Palm Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Resort Palm Springs?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Riviera Resort Palm Springs on 22 Feb 2026 start from AU$249.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Resort Palm Springs?

Yep, Riviera Resort Palm Springs has uncovered valet parking with in/out privileges for USD 25 per day.

Is there a spa on site at Riviera Resort Palm Springs?

Yep, Sante is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Riviera Resort Palm Springs have a pool?

Yep, and guests love it! Riviera Resort Palm Springs has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 11:00 AM to 5:00 PM.

What luxury perks are available at Riviera Resort Palm Springs?

Riviera Resort Palm Springs features 2 poolside bars, 2 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Riviera Resort Palm Springs a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Riviera Resort Palm Springs.

Is Riviera Resort Palm Springs family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Riviera Resort Palm Springs is a hit with families.

Does Riviera Resort Palm Springs serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Riviera Resort Palm Springs?

No, Riviera Resort Palm Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Riviera Resort Palm Springs?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riviera Resort Palm Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riviera Resort Palm Springs?

Cats and dogs are welcome at Riviera Resort Palm Springs, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Riviera Resort Palm Springs Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 202 out of 404 reviews
Rating 8 - Good. 66 out of 404 reviews
Rating 6 - Okay. 59 out of 404 reviews
Rating 4 - Poor. 31 out of 404 reviews
Rating 2 - Terrible. 46 out of 404 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Yes but it’s a little dated with paint chipping & a new carpet is needed
Stayed 4 nights in Nov 2025

2/10 Terrible

Tatiyana

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I truly expected to enjoy my stay at this hotel, but it turned out to be one of the most disappointing experiences. The first room I was given had blood on the door and a broken bolt lock completely unacceptable and unsafe. I immediately contacted the front desk, sent them photos, and told them I didn’t feel comfortable staying in that room. After a long drive, the last thing anyone wants to do is unload all their belongings only to pack them back up again because the room is unsafe. They moved me to another room, but the problems continued. The 2nd room was dirty, had a dead spider on the wall, another non-functioning lock, and even a wasp the size of my hand flying around. The walls were stained, and there was only one set of towels. I called guest services around 15 times,both from the room and my cell phone,with no answer. I had to walk to the front desk myself to ask for towels, only to receive one that had a large dirty stain on it. It’s clear the hotel prioritizes appearance only from the outside. The lobby and entrance look decent, but the rooms are poorly maintained and neglected. Even the “welcome” note from the manager in the room was dirty, which just made the entire experience feel careless and unprofessional. The toilet paper roll wasn’t even replaced properly,it looked reused from a previous guest. This hotel needs serious upgrades, proper cleaning, and better management. I will not be returning and would strongly advise others to reconsider before booking.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Denette

Liked: Cleanliness, staff & service, amenities
My check in was quick, easy, and delightful. The staff was friendly and very helpful. I’ll definitely be back! Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

VINCE

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

2/10 Terrible

craig

Travelled with family
Disliked: Cleanliness, staff & service, amenities
No tv , I internet , closed down the main pool for a circuit party and never told us before hand !!! Never going back
Long line to check in
Stayed 2 nights in Nov 2025

6/10 Okay

Franco

Travelled with family
Liked: Cleanliness
Staff was great and helpful. Beds were amazing but water was way too hot for comfort. Couldnt shower properly. Tv had no watchable channels and could not get the chromecast to work.
Stayed 1 night in Nov 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice room was clean. Staff was amazing. I highly recommend this resort to my friends and family.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ryan, Poway

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Tawab

Disliked: Cleanliness, staff & service, property conditions & facilities
Too noisy
Stayed 1 night in Nov 2025

4/10 Poor

Nyla

Disliked: Cleanliness, staff & service, amenities
Rooms and hotel are severely neglected, went back after 15 years and couldn’t recognize the once iconic hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Hector

Disliked: Staff & service, amenities
Check in lines were long and staff was slow. TV/cable channels were not working. Toilet constantly was running. I was told supervisor would give me a call but never was contacted. Terrible stay!
Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Horrible
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 2 nights in Oct 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and friendly. My observation is that need more staff , the was time the deli and lounge were closed due to no staff
Stayed 11 nights in Oct 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were great, they even gave me an update. Pool and all of the servers were amazing. I would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Esmeralda

Stayed 2 nights in Oct 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Riviera Resort. The food was delicious and service was great. The room was spacious and very comfortable. The pool area is awesome. Lots of places to lounge and has a great vibe. Nice pool bar for cocktails with great staff.
Stayed 1 night in Nov 2025

6/10 Okay

Tamara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
After reading all of the reviews and trying to figure out why this resort has a lower rating , i booked the stay and was able to justify the low rating. Property grounds are great as far as being a large resort near downtown and overall presence, but staying few hours at the hotel i immediately noticed and realized why the rating is lower; The room wasnt ready at 4pm as guranteed Shower water is barely warm Bar hours are limited Service is not great Property is outdated Would not come back
Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The front lobby staff was very nice and the lobby itself is bright and new looking. We stayed on the first floor of building 4 (room 4124 I believe) and everything was old, outdated, and a little run down. The room was musty and also run down. There were 2 outlets in the room, one in the middle of the 2 beds where the lamp was, and another by the table. The one by the table was old and loose so both sockets didn't hold my charging block. I had to use the outlet in the bathroom while my husband used the one by the lamp. There was also no hand soap in the bathroom. It was a quick stay and we got in late at night so we didn't have the energy to contact the front desk. But the photos online are very misleading, at least for the room we stayed in. There seems to be no soundproofing either - the people above us were up late walking around and talking on the balcony, which is their perogative, but we could hear everything and had trouble sleeping because of it. I wouldn't stay here again given the price point.
Stayed 1 night in Oct 2025

8/10 Good

Samuel, St Catharine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent very helpful Thanks to everyone
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer, Coto de Caza

Business traveller
Liked: Staff & service
Our room was right next to the cleaning closet and elevator which made it extremely noisy.
Stayed 1 night in Oct 2025

4/10 Poor

George, Irvine

Stayed 1 night in Oct 2025