Riviera Resort Palm Springs

4.0 star property
Resort with 2 restaurants, near San Jacinto Mountains

Photo gallery for Riviera Resort Palm Springs

Exterior
TV, pay films
Exterior
Indoor spa tub
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
The current price is AU$245
includes taxes & fees
20 July - 21 July

Explore the area

Map
1600 N Indian Canyon Drive, Palm Springs, CA, 92262
  • Palm Springs Convention Center
    ‪3 min drive‬
  • Palm Springs Air Museum
    ‪6 min drive‬
  • Palm Springs Aerial Tramway
    ‪13 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪7 min drive‬

Room options

Suite, Accessible (Yucca, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Yucca)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Agave)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Chairman)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 162 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Indigo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Sage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 76 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Suite (Lily)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Palo Verde)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible (Indigo, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palm Springs

Riviera Resort Palm Springs puts you in the centre of Palm Springs, 1.4 km (0.9 mi) from San Jacinto Mountains and 3 km (1.9 mi) from Palm Springs Convention Center. Highlights at this boutique resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Sante can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Palmettos Cafe, serves American cuisine and is open for breakfast and brunch. Starlight Lounge is the resort's own lobby lounge, serving drinks along with dinner. Enjoy the 2 hot tubs, gym and sauna plus access to free bike hire. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Palm Springs resort include Palm Springs Air Museum and Moorten Botanical Garden and Cactarium.

What's nearby

  • Las Palmas - 12 min walk - 1.0 km
  • Palm Springs Art Museum - 3 min drive - 2.6 km
  • Palm Springs Convention Center - 3 min drive - 2.6 km
  • Palm Springs Air Museum - 6 min drive - 6.0 km
  • Palm Springs Aerial Tramway - 13 min drive - 9.0 km

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Brown's BBQ and Soul Food - ‬3 min drive
  • ‪Billy Reed's Restaurant - ‬5 min walk
  • ‪Del Taco - ‬16 min walk
  • ‪Denny's - ‬12 min walk

About this property

Riviera Resort Palm Springs

Resort with 2 restaurants, near San Jacinto Mountains
Riviera Resort Palm Springs offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A business centre, 22 meeting rooms, and coworking spaces are available. Spa services, a terrace, and gift shops/newsstands are also featured at the boutique Riviera Resort Palm Springs. Parking is available for a fee. A complete renovation of Riviera Resort Palm Springs was completed in September 2020.

This 4-star Palm Springs resort is smoke free.

  • 398 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1959
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Riviera Resort Palm Springs offers 398 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with pay-per-view films.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Sante has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Malay, Spanish

Similar properties

Property amenities

Parking and transport

  • Uncovered valet parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 10 to 15 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Circa 59
  • Palmettos Cafe
  • Paradise Pool & Bar
  • Starlight Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 1959
  • Renovated entire property - September 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 46.68 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Resort And Spa Palm Springs
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs

Frequently asked questions

What is the cancellation policy at Riviera Resort Palm Springs?

Riviera Resort Palm Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Resort Palm Springs?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Riviera Resort Palm Springs on 20 July 2025 start from AU$173.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Resort Palm Springs?

Yep, Riviera Resort Palm Springs has uncovered valet parking with in/out privileges for USD 18 per day.

Is there a spa on site at Riviera Resort Palm Springs?

Yep, Sante is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Riviera Resort Palm Springs have a pool?

Yep, and guests love it! Riviera Resort Palm Springs has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:00 AM to midnight.

What luxury perks are available at Riviera Resort Palm Springs?

Riviera Resort Palm Springs features 2 poolside bars, 2 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Riviera Resort Palm Springs a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Riviera Resort Palm Springs.

Does Riviera Resort Palm Springs serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Riviera Resort Palm Springs?

No, Riviera Resort Palm Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Riviera Resort Palm Springs?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riviera Resort Palm Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riviera Resort Palm Springs?

Cats and dogs are welcome at Riviera Resort Palm Springs, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Riviera Resort Palm Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 943 out of 2330 reviews
Rating 8 - Good. 523 out of 2330 reviews
Rating 6 - Okay. 374 out of 2330 reviews
Rating 4 - Poor. 253 out of 2330 reviews
Rating 2 - Terrible. 237 out of 2330 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Libby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there was a convention being held while we were there, which limited the availability of pools, restaurants, and areas to hang out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tod

Stayed 4 nights in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Diane

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Taslim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Chunhui

Stayed 2 nights in Mar 2025

2/10 Terrible

Crystal

Stayed 1 night in Feb 2025

8/10 Good

Gary, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location but noisy because close to the airport.
Stayed 4 nights in Mar 2025

6/10 Okay

Heather

Travelled with partner
Liked: Amenities
Beautiful property, needs to be cleaned a bit better. Cigarette butts and small trash around the pool area. Our room wasn't cleaned for several days in a row and the trash needed to be taken out. There were small insects on the dresser.
Stayed 5 nights in Mar 2025

2/10 Terrible

Long

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed one night on 3/7 for $433 and had a bad experience. The biggest issue was poor soundproofing—I was woken up multiple times around 4-5 AM due to noisy footsteps from the room upstairs. The old building structure lacks proper insulation, so if you’re on the first floor, be prepared for a restless night. Another major issue was no hot water for the bathtub in the morning. I reported it to the reception and requested a refund, but they ignored my request. Given the high price, I expected much better service and amenities. ⚠️ Be aware: If you book a stay here, avoid first-floor rooms and double-check the plumbing. For the price, there are better options in Palm Springs.
Stayed 1 night in Mar 2025

10/10 Excellent

Frank John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience.
Stayed 7 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Eva

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and the outdoor area is pretty. The staff was really nice throughout our stay, and gave us free cocktail passes - which is always extremely appreciated. The restaurant had pretty good food.
Stayed 1 night in Mar 2025

10/10 Excellent

Anahi

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk failed to let us know main pool was BROKEN and freezing and jacuzzi also not working ! And did not offer a discount or late check out despite IHG status. Horrible service.
Stayed 1 night in Mar 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort

Very happy with a few issues

Great place to stay. Very beautiful and lots of great spaces to do things! Great service and staff! There were just a few things that were not up to par-no shower soap, no luggage stand, no hangers. The first morning we had to call front desk to get our room cleaned. Also, had to ask to change rooms the last night due to really loud kids and adults playing in the room above us. This was at midnight both nights. Let the desk know and they were happy to move us
Stayed 3 nights in Mar 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. It looks like an older resort but it is very clean and well maintained.
Stayed 1 night in Mar 2025

2/10 Terrible

JAMES

Liked: Cleanliness, room comfort
Disliked: Staff & service

Avoid standard rooms, call to verify amenities.

Avoid a standard room. Upgrade ro a nicer room. Rooms are clean and week appointed. Large pool and main spa was not heated. If this was done by choice, very poor decision. If Mechanical failure occurred notify your arriving guests so we can choose to drive 3 hours to play in a small pool. This stay was very disappointing. Riviera had been our annual PS go to, that might have to change now.
Stayed 2 nights in Mar 2025

8/10 Good

Elena Sorina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accomodating.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
Convenient to airport and close to large selection of good restaurants. Rooms and facilities are clean but very dated. Room rates were competitive during Indian Wells tournament. It's about a 30 minute drive to Indian Well Tennis Center.
Stayed 3 nights in Mar 2025

8/10 Good

Maria Thereza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Marlise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were impressed with the staff. All so friendly and professional. David and Adam are two that we familiar with. Upon check in the staff happily switched out rooms and upgraded us after finding out it was my husbands birthday. The chicken sandwich was my husbands favorite…highly recommend! The only thing I noticed was that the furniture needs some cleaning. Pictures on the walk were missing and towels by the pool weee not always stocked. Other than that, we had a great stay! The pool and hot tub were clean, food was good, service was friendly and noise level was not loud. Grounds well maintained.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and top notch customer service, will definitely stay again
Stayed 1 night in Mar 2025