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Haven Hotel

2.0 star property

Photo gallery for Haven Hotel

Exterior
Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Restaurant
Lobby sitting area
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
6-8 Sussex Gardens, Paddington, London, England, W2 1UL
  • Place, The Grosvenor Victoria Casino London
    ‪2 min walk‬
  • Place, Hyde Park
    ‪8 min walk‬
  • Place, Marble Arch
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

About the area

London

Haven Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Hyde Park and Marble Arch. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Plus you'll find a lift. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington Gardens and Regent's Park.

What's nearby

  • The Grosvenor Victoria Casino London - 2 min walk - 0.2 km
  • Hyde Park - 8 min walk - 0.7 km
  • Kensington Gardens - 10 min walk - 0.9 km
  • Baker Street - 10 min walk - 0.9 km
  • Marble Arch - 11 min walk - 0.9 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 4 min walk
  • London Paddington Station - 9 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪The Hijazi Corner - ‬1 min walk
  • ‪Executive Lounge Hilton - ‬3 min walk
  • ‪Bow Bar - ‬3 min walk
  • ‪Freej Swaileh - ‬1 min walk
  • ‪Caffè Nero - ‬3 min walk

About this property

Haven Hotel

Haven Hotel offers its guests room service (during limited hours), a front desk safe, and a lift. Public spaces have free WiFi.

This London hotel is smoke free.

  • 35 guestrooms or units
  • 5 levels
  • 2 buildings
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Haven Hotel offers 35 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Haven Hotel.

Property is also known as

Haven Hotel London

Haven London

Haven Hotel London, England

Haven Hotel Hotel

Haven Hotel London

Haven Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Haven Hotel?

Haven Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Haven Hotel?

No, Haven Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Haven Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Haven Hotel?

No, pets are not allowed.

Haven Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 49 out of 489 reviews
Rating 8 - Good. 158 out of 489 reviews
Rating 6 - Okay. 160 out of 489 reviews
Rating 4 - Poor. 76 out of 489 reviews
Rating 2 - Terrible. 46 out of 489 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bernat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has been closed for the last 2 years!
Stayed 2 nights in Oct 2021

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Travelled from Birmingham with my 2 young children, was supposed to be staying there for 2 nights but on arrival it was closed up. Waited 20 minutes and i then realised nobody was there. Stranded with 2 children no knowing where to go i headed off to look for somewhere to stay for the night. This made our whole experience horrible and very stressful. In the end i only ended up staying in london for 1 night and had to pay for another train ticket to get back home. I would never book with this hotel again.
Stayed 2 nights in Sep 2021

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

AsadBaig, Lahore

Business traveller
Liked: Cleanliness, staff & service
It is a good location with good price. But room and washroom are little bit small.
Stayed 4 nights in Feb 2020

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Gry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a basement room, awfull, but they were helpful and found a nice room on the 2nd floor.
Stayed 2 nights in Jan 2020

8/10 Good

PUTRI, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy access to eateries & station
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very poor property condition. Location was good. Room very congested with poor heating condition.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy and the person was very friendly. The room was clean and tidy and had everything i needed or would have expected. Unfortunately the window had been left open fully which meant the room was freezing and took a while to warm up on such a cold day
Stayed 1 night in Dec 2019

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Poor

The service was ok in my room the toilet seat was broken shower head was glogged with limescale not much hot water my blanket was stained bed frame was flimsy and I didn’t like having to leave my hotel key at the desk when I went out my son ordered a continental breakfast and was given a boiled egg and cheese sticks not worth £200 for 2 nights
Stayed 2 nights in Oct 2019

6/10 Okay

Jozef

Travelled with group

Weekend trip

It wasn't too bad. Only issues we had: no socket next to my bed so couldn't charge phone and using it in a same time while relaxing. 2bugs racing over my trainers :)
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fave place to stay when we’re in London. The staff are great, the breakfast is lovely and there are 3 tube stations close by.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot breakfast at the best location!!

Excellent location for walking or underground. Loved the proximity from Hyde Park for down time!! Edgeware station allows EASY access to ALL the hussle and bussle London has to offer. Excellent breakfast!!
Stayed 5 nights in Aug 2019

4/10 Poor

Elaine, Toronto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff service is good, however, the room is tiny, and the water pressure was extremely low, everyday didn’t feel really take a shower.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel was very friendly. However the condition of the hotel is lacking. We booked a family room which consisted of one double bed and three single beds for the kids. Beds were adequate. Room was in the basement down a narrow staircase that was hard to get down especially with any type of luggage. There is a very small lift but it did not seem to have a button that would take you to the basement where our room was. There has to be one because I know the lift goes down there but it was not apparent which button it was. Since it was late and we wanted dinner by the time we arrived we just used the narrow staircase. This was not ideal with a large suitcase. The room itself had some peeling paint and was a bit rundown. The electric shut off briefly while we were there which had the girl at the desk running around trying to figure out how to turn it back on. There is a breakfast there but we had an early flight so we did not have breakfast there. We only stayed here one night at the end of our trip so we could be close to Paddington station. It was ok for one short night but I would not want to stay there for any length of time.
Stayed 1 night in Aug 2019

6/10 Okay

David

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2019

8/10 Good

Sharne

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Hyde park

Lovely time Ideal location
Stayed 4 nights in Jul 2019

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No!

London is not an easy City to find good accommodation... But this is really bad
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, front desk couldn't do enough. A very pleasant stay thank you!
Stayed 1 night in Jun 2019

2/10 Terrible

Lexxprey240

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are misleading. Rooms are very small and not clean. The fan in the room had lots of dust. Bathrooms are small and water pressure very low. Light bulb don't work and has not been changed in a while. The staff is pleasant but the cleaning staff and the property manger needs to do a better job.
Stayed 2 nights in Jun 2019

6/10 Okay

ConnieJeanne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great family vacation!!!!

The location was great - very easy to get around London. The room surprised us. It was very plain and very small. The beds are all that fit in the room. However, the employees were pleasant, and we weren't there to spend time in our room. The beds were very comfortable!
Stayed 8 nights in May 2019

2/10 Terrible

elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Stayed 1 night in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Ok, room not exactly large, great for love-birds or a single person (I had a queen room, I think). Nice design. Typical London-friendly staff. Not extremely central, but walkable.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like any of it, disappointing!!!!! Gruby, broken mirrors, creepy crawlies, miss match furniture. Dangerous steps everywhere where little toes could get hurt on.
Stayed 1 night in Feb 2019