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Hotel Marlon

3.0 star property
Hotel in Chetumal with free parking

Photo gallery for Hotel Marlon

Spa
Executive Double Room
Pool
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida Juarez 87, Chetumal, QROO, 77000
  • Place, Explanada de la Bandera
    ‪8 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪8 min walk‬
  • Place, Museum of Maya Culture
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the area

Chetumal

Hotel Marlon puts you in the heart of Chetumal, within just a 10-minute stroll of Museo de la Ciudad and Palacio de Gobierno. Highlights at this hotel include in-room free WiFi and LED TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a front desk safe. There's also the convenience of free self parking. .With a stay at this 3-property class Chetumal hotel, you'll be 28.8 km (17.9 mi) from Lake Bacalar.

What's nearby

  • Explanada de la Bandera - 8 min walk - 0.7 km
  • Chetumal Ferry Terminal - 8 min walk - 0.7 km
  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪hot dogs de la obregon - ‬5 min walk
  • ‪Restaurante " Los Cocos - ‬5 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪Los Comales - ‬4 min walk
  • ‪El Poblanito - ‬5 min walk

About this property

Hotel Marlon

Hotel in Chetumal with free parking
As a guest of Hotel Marlon, you'll find room service (during limited hours) and a front desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Chetumal hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Hotel Marlon offers 50 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Marlon Hotel Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Hotel Marlon?

Hotel Marlon offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Marlon?

Yep, Hotel Marlon has a free self car park.

Are there any beaches close to Hotel Marlon?

The closest beach to Hotel Marlon is Dos Mulas (2.5 km).

Is there a free airport shuttle available at Hotel Marlon?

No, Hotel Marlon does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Marlon?

Check-in begins at 2 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Marlon?

No, pets are not allowed.

Hotel Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 159 out of 493 reviews
Rating 8 - Good. 182 out of 493 reviews
Rating 6 - Okay. 81 out of 493 reviews
Rating 4 - Poor. 41 out of 493 reviews
Rating 2 - Terrible. 30 out of 493 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Royalyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
The bed sheets and towels need to be changed they are dingy.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

8/10 Good

Kimera

Travelled with group
Very convenient, close to downtown, food & shopping area.
Stayed 2 nights in Nov 2025

2/10 Terrible

Leonardo Bernaldini, Belize

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff service
Stayed 1 night in Nov 2025

8/10 Good

Jasmine Deneen

Travelled with family, Travelled with family and small children
Liked: Staff & service
Great spot for short and affordable stay.
Stayed 1 night in Oct 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice work I like hotel Marlon thanks for your service
Nice place
Easy parking
Good whether
Love this town
Stayed 9 nights in Oct 2025

8/10 Good

GENEVIEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025

10/10 Excellent

Isha

Stayed 1 night in Oct 2025

6/10 Okay

Hansworth

Travelled with family
Disliked: Cleanliness, amenities
The lobby was a bit hectic with only one person working and checking everyone in. Took a while to actually get to the room because of this. The WIFI was not working due to overload, quite interesting situation. The rooms were okay enough, the cleanliness is meh. It can hold you over for the night.
Stayed 1 night in Oct 2025

8/10 Good

cheryl, stowe

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was fine
Stayed 2 nights in Oct 2025

6/10 Okay

Noemi

Stayed 1 night in Oct 2025

8/10 Good

Peter

Travelled with family
Liked: Staff & service, property conditions & facilities
The sheets on one of the beds was dirty
Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ernie

Stayed 1 night in Oct 2025

8/10 Good

GENEVIEVE

Stayed 2 nights in Oct 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Amenities
Clean
Stayed 1 night in Sep 2025

2/10 Terrible

Darwin Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reservation/Front desk personel are not friendly and they provide zero help. Lack of constumer service and professionalism.
Stayed 1 night in Sep 2025

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

6/10 Okay

Isha

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Area was great, pool was so dirty you could not see the bottom. Pillows were yellow and towels were so over use and rough. Receptionist Angela have terrible costumer service. Window in the bathroom that was behind the sieve were bent up and could not even close.
Stayed 1 night in Sep 2025

2/10 Terrible

Beryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was small and dirty for both hotel. Will never stay there again
Stayed 1 night in Aug 2025

6/10 Okay

Odalia

Liked: Property conditions & facilities
I mean for the price you pay it’s not a fancy hotel. The issue we had is that when we arrived our rooms weren’t available. Keep in mind we arrived almost 2 hours after check in. They asked us to wait about 1 hr. Luckily it took only 30 mins approximately. They did not offered any sort of compensation
Stayed 1 night in Aug 2025

8/10 Good

Jesica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was good, quiet at night so we were able to sleep well. The only matter is if travellings in private vehicle there is jst a limited parking space. We had to park away from the hotel. Other than that it was a good stay.
Stayed 1 night in Aug 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lawrence

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property in good location, pool needs to look welcoming and clean. Poor shower room and no option for cool water.
Stayed 1 night in Jul 2025

2/10 Terrible

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning did not work properly, sheets were dirty and had hair on it had to request them changed (dont think they were swapped out from the previous guest’s departure), pool was still water and murky
Stayed 1 night in Jul 2025