See all properties
Save

Hotel Grand Marlon

3.0 star property
Hotel in Chetumal with fitness centre and 24-hour front desk

Photo gallery for Hotel Grand Marlon

Junior Suite
Flat-screen TV
Lobby sitting area
Exterior
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Chetumal Ferry Terminal
    ‪8 min walk‬
  • Palacio de Gobierno
    ‪8 min walk‬
  • Museum of Maya Culture
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Jetted bath
Free bottled water
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Jetted bath
Free bottled water
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

You may also like

Ad
Lobby

City Express by Marriott Chetumal

Chetumal
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 905 reviews
The price is AU$101
includes taxes & fees
29 June - 30 June
City Express by Marriott Chetumal

About the area

Chetumal

At Hotel Grand Marlon you'll be within just a 10-minute stroll of Museo de la Ciudad and Palacio de Gobierno. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Placeres, serves international cuisine. Enjoy the gym and Hot tub. Other amenities include free Wi-Fi in public areas, a business centre and a 24-hour front desk. Local cuisine breakfast is available daily between 7:00 AM and noon. .In proximity to this 3-property class Chetumal hotel you'll find Lake Bacalar.

What's nearby

  • Chetumal Ferry Terminal - 8 min walk - 0.7 km
  • Palacio de Gobierno - 8 min walk - 0.7 km
  • Explanada de la Bandera - 8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco - 10 min walk - 0.8 km
  • Museum of Maya Culture - 10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Las Mismas - ‬3 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Almendros - ‬1 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪Pasion Turca - ‬3 min walk

About this property

Hotel Grand Marlon

Hotel in Chetumal with fitness centre and 24-hour front desk
Hotel Grand Marlon offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

  • 34 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Outdoor pool

Fiesta Inn Chetumal Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$134
includes taxes & fees
22 June - 23 June
Fiesta Inn Chetumal Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Are there any beaches close to Hotel Grand Marlon?

The closest beach to Hotel Grand Marlon is Dos Mulas (2.5 km).

Does Hotel Grand Marlon have a pool?

Hotel Grand Marlon has an outdoor pool.

Does Hotel Grand Marlon serve breakfast?

Sure does, local cuisine breakfast is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Grand Marlon?

No, Hotel Grand Marlon does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Marlon?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Marlon?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Grand Marlon?

No, pets and service animals are not allowed.

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 625 reviews
Rating 8 - Good. 194 out of 625 reviews
Rating 6 - Okay. 110 out of 625 reviews
Rating 4 - Poor. 42 out of 625 reviews
Rating 2 - Terrible. 39 out of 625 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sheraine

Disliked: Property conditions & facilities
it was ok. Some maintenance need to be done
Stayed 1 night in Mar 2025

10/10 Excellent

Helena, Aylmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Doreen

Travelled with family
Everything was good. Close to shopping area. Food served at restaurant was great.
Stayed 1 night in Feb 2025

8/10 Good

Sherston

Travelled with partner
Hotel was clean and reception was good
Stayed 2 nights in Feb 2025

2/10 Terrible

cristobal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok with me. Thanks
Stayed 1 night in Dec 2024

6/10 Okay

Darin

Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Marcus

Travelled with partner
Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

AARON

Stayed 1 night in Dec 2024

10/10 Excellent

kwan

Stayed 1 night in Nov 2024

10/10 Excellent

RUBEN, Belize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, I highly recommend Grand Marlon !
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Travelled with family, Travelled with family and small children, Travelled with partner
It was ok for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Brishel

Disliked: Staff & service, property conditions & facilities
The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Worked out well for me

The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Stayed 1 night in Nov 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gineli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well and okay
Stayed 3 nights in Oct 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharnie

Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Stayed 1 night in Sep 2024

10/10 Excellent

Renaldo

Stayed 1 night in Oct 2024

6/10 Okay

Julieta, Orange Walk Town

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Customer service not the best, but the place was great!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sharine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was not what I expected at all.I was given a room with 2 beds when I reserved a room with a king size bed. When I went to the front desk she said we are full and that’s what we have. The tub was nasty and felt like you can fall through it.The pool had in no water and has a caution tape around it. This place is run down nothing like the pic for sure.
Stayed 2 nights in Oct 2024

4/10 Poor

Nancy, Sterling

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel use to look nicer prior to covid. It was kept well. Now it was very dirty and poorly maintained. The pool was not available. My curtains had what appeared to look like vomit on them, the towels were very old and had many stains. The wifi kept dropping and we were only on the second floor.
Stayed 1 night in Oct 2024

6/10 Okay

Ellerry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024