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Four Points Flex by Sheraton Shin Osaka

4.0 star property
Hotel in Osaka with 24-hour front desk and restaurant

Photo gallery for Four Points Flex by Sheraton Shin Osaka

Exterior
Restaurant
Reception
In-room safe, desk, blackout curtains, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
The current price is AU$74
4 Jan - 5 Jan

Explore the area

View map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Juso-Ekimae Shopping Street
    ‪4 min drive‬
  • Place, Sakaemachi Arcade
    ‪4 min drive‬
  • Place, Natural Hot Spring Naniwanoyu
    ‪5 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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Exterior

Four Points Flex by Sheraton Osaka Kitahama

Chuo
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 352 reviews
The price is AU$68
4 Jan - 5 Jan
Four Points Flex by Sheraton Osaka Kitahama

About the area

Osaka

At Four Points Flex by Sheraton Shin Osaka you'll be 2.9 km (1.8 mi) from Umeda Arts Theater and 3.2 km (2 mi) from NU Chayamachi. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Full breakfast is available daily between 6:30 AM and 10 AM. .Attractions within a 10-minute drive of this 4-property class Yodogawa hotel include Dotonbori and Kyocera Dome Osaka.

What's nearby

  • Toyosaki Shrine - 3 min drive - 2.7 km
  • Juso-Ekimae Shopping Street - 4 min drive - 2.3 km
  • Sakaemachi Arcade - 4 min drive - 2.3 km
  • Natural Hot Spring Naniwanoyu - 5 min drive - 3.9 km
  • Universal Studios Japan - 20 min drive - 12.0 km

Getting around

  • Shin-Osaka Station - 6 min walk
  • Nishinakajima-Minamigata Station - 8 min walk
  • Osaka (ITM-Itami) - 21 min drive

Restaurants

  • ‪麺や マルショウ - ‬4 min walk
  • ‪皇蘭 - ‬3 min walk
  • ‪珈琲館 男爵 - ‬1 min walk
  • ‪磯一 - ‬6 min walk
  • ‪辻利 - ‬4 min walk

About this property

Four Points Flex by Sheraton Shin Osaka

Hotel in Osaka with 24-hour front desk and restaurant
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Shin Osaka.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 225 guestrooms or units
  • 14 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Four Points Flex by Sheraton Shin Osaka offers 225 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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  • Air-conditioning
  • Laundry room
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1050 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Four Points Flex by Sheraton Shin Osaka?

Four Points Flex by Sheraton Shin Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points Flex by Sheraton Shin Osaka?

As of 1 Jan 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Shin Osaka on 4 Jan 2026 start from AU$73.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points Flex by Sheraton Shin Osaka serve breakfast?

Sure does, full brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Four Points Flex by Sheraton Shin Osaka?

No, Four Points Flex by Sheraton Shin Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points Flex by Sheraton Shin Osaka?

Yep, you can grab a meal at Four Points Flex by Sheraton Shin Osaka's onsite restaurant.

What time are check-in & check-out at Four Points Flex by Sheraton Shin Osaka?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Four Points Flex by Sheraton Shin Osaka?

No, only service animals are allowed.

Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 731 reviews
Rating 8 - Good. 295 out of 731 reviews
Rating 6 - Okay. 91 out of 731 reviews
Rating 4 - Poor. 33 out of 731 reviews
Rating 2 - Terrible. 12 out of 731 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haymanot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to family Mart and 7 eleven, shin Osaka train station is steps away ( M Line specifically)
Stayed 3 nights in Sep 2025

2/10 Terrible

Ximena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The arra is close to station but dark a lot the stairs with luggage,not drinking water in room,carpet and walls dirty,halls for rooms no air conditioning smell bab,the restaurant for breakfast is a bad cafeteria in first floor under the ugly bridge in conclusion I think is a 2 star hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sze Luan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near subway station. Easy to move around. Just that at night have train noise.
Stayed 1 night in Sep 2025

6/10 Okay

Ebunoluwa

Liked: Property conditions & facilities
This place was okay, but not worth the price they charged at all
Stayed 3 nights in Sep 2025

4/10 Poor

Omair

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very small rooms. It makes you claustrophobic. There are NO closet or storing space inside the rooms. You are left with tiny space besides the bed. Room carpet was full of hair from previous guests. If ur pillow fell on the carpet and you picked it up it had tremendous number of different hair attached to it. The bathroom are extremely tiny. The staff is very very nice and they try to help you as much as they can.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Average Experience for Two

It was an average experience at this hotel. The perk is that it’s close to Shin Osaka. It’s much smaller than our first hotel in Ginza. It was hard to maneuver with our luggages. The AC was really loud overnight and we can hear other people in other rooms. Our toilet/bidet also stopped working after the first night. We just couldn’t bother with asking for help. Service was good. There’s a coin laundry which was convenient, although the drying only option doesn’t fully dry our clothes so we had to hang a bunch of items strategically in our small hotel room with the 4 hangers we got. Overall, it was an average experience.
Stayed 6 nights in Aug 2025

8/10 Good

Ryo

Stayed 1 night in Aug 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place
Stayed 3 nights in Aug 2025

6/10 Okay

Ching Wai

Stayed 1 night in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for a one night layover in Osaka. 3 minute walking to Osaka Metro and 10 minutes to Shinkansen (with luggage). Room was clean and comfortable. There was a large step up to the bathroom which might be difficult for someone with mobility issues. Bathroom was nice sized, beds were comfy. They stored our luggage for several hours after check out so we could explore a bit. Breakfast was additional fee (I think?) But it was good and very convenient (though there is a family mart right around the corner). Overall good price and great for a short stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene, Port Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient.
Stayed 3 nights in Jul 2025

8/10 Good

YUEN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room is standard size in Japan, though the bathtub is a bit small. You can open a 28-inch suitcase in your room and still have room to move around. Yet when I first entered the toilet, it is a bit smelly, so I clean a bit on my own. You can get different disposable amenities at the front desk, which is located on the 2nd floor. The sensor in the elevator can automatically detect the floor you are in, which is good. The washing facility is wash+dry model, and you need to enter a password for the programme to start. For you, it is a protection. For other guests, you may need to ask the help of the staff so that you can use the washing machine once the programme ends. A coin laundry is located opposite the APA hotel, which is within 5 minutes distance. Lastly, if you are using large suitcase, you need to take down a set of stairs. As the nearest Osaka Metro station Exit 7 does not have an escalator moving downwards.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Access from Metro

Very close to Exit7 of Metro, although it's a bit confusing to go from JR
Stayed 1 night in Jul 2025

10/10 Excellent

Mihoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quick check in with actual person, not with a check in machine.
Stayed 3 nights in Jun 2025

8/10 Good

Makoto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shin-Osaka station Location is good.
Stayed 2 nights in May 2025

10/10 Excellent

WARREN

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the Shin-Osaka station.
Stayed 1 night in Jun 2025

6/10 Okay

Ching Wai

Liked: Cleanliness
Room was too humid
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed stayed here with family. Very convenient perfect place for on the go travel
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for easy access to Shinkansen and one of the major metro lines in Osaka. Hotel is perfect for someone who will be out and about most of the day. Bathroom is super clean.
Stayed 5 nights in May 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jongzhi

Stayed 2 nights in May 2025