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Mercure Tokyu Stay Osaka Namba

4.0 star property
Hotel with a restaurant, 3-minute walk to Dotonbori

Photo gallery for Mercure Tokyu Stay Osaka Namba

Exterior
Suite, 2 Single Beds
Suite, 2 Single Beds
Suite, 2 Single Beds
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is AU$204
9 Jan - 10 Jan 2026

Explore the area

View map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba places you in the centre of Osaka, within just a 5-minute stroll of Dotonbori and within 15 minutes of Namba Grand Kagetsu Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, CENTRE M(サントル エム), is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 30-minute walk of this 4-property class Minami hotel include Kyocera Dome Osaka and Tsutenkaku Tower.

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 54 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk
  • ‪Balabushka - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a restaurant, 3-minute walk to Dotonbori
There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.

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Hotel Forza Osaka Namba Dotonbori
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.6 out of 5, Wonderful, 697 reviews
The price is AU$169
9 Jan - 10 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 9 Jan 2026 start from AU$204.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tokyu Stay Osaka Namba serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Tokyu Stay Osaka Namba?

No, Mercure Tokyu Stay Osaka Namba does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tokyu Stay Osaka Namba?

Yep, you can grab a meal at Mercure Tokyu Stay Osaka Namba's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mercure Tokyu Stay Osaka Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed.

Reviews

Mercure Tokyu Stay Osaka Namba Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 480 reviews
Rating 8 - Good. 119 out of 480 reviews
Rating 6 - Okay. 53 out of 480 reviews
Rating 4 - Poor. 13 out of 480 reviews
Rating 2 - Terrible. 3 out of 480 reviews

Reviews

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, beautiful hotel. Handy and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Virgilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Nobuteru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chee Ang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! I’m so glad we chose this hotel. The location - 10/10. The rooms and facilities - 10/10. Staff - 10/10. I almost didn’t book this hotel because of the reviews about the rooms/design being “dark” (hard to see). Yes, the design uses a lot of dark colours but imbues a moody and sophisticated vibe. We booked a room with an in-room washer/dryer combo and it was so helpful to throw in a load at the end of each day and keep our clothes clean and fresh. Staff at the front desk, cleaners, and in the restaurant were all lovely - helpful, friendly and professional. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aesthetic design.
Stayed 2 nights in Aug 2025

8/10 Good

Dezso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful decor. Great staff, but nobody spoke English at all.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in outstanding location!

The hotel is beautiful and has an excellent location. The staff was very welcoming and serviceable. The room was comfortable, spacious, and the bathroom offered both options of shower and tub, which was superb. The washing machine (with English instructions), was very useful even though I did not I would use. Overall, it was a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with a great location!
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, amenities
It was great for area. Bed was comfy. Our only complaint was how dark everything was and not enough lighting
Stayed 2 nights in Jul 2025

4/10 Poor

Adrienne

Travelled with family
Disliked: Staff & service, amenities
Overall, very unfriendly staff. A very punitive system of fining for every imaginable perceived violation: they will charge you for a replacement room key; they will charge you if you forget to bring back your umbrella; they will charge you if you don’t check out exactly at 11 AM. You definitely get the impression they’re glad to see you go. Noise from the street is evident. Rooms definitely need better soundproofing. Hallways seemed noisy in the mornings. The only hotel so far that’s been this way throughout the country.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and nice staff super gentle!
Stayed 3 nights in Aug 2025

8/10 Good

clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near dotombori and donki. Good yakiniku restaurant outside the hotel walking distance.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nga Ching Ada

Stayed 1 night in Jun 2025

8/10 Good

Xiaofeng

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment of arrival, the colour scheme and decor gave a feeling of greater luxury than the hotel rating would suggest. The staff were lovely and helpful, the rooms spacious and the beds comfortable - having our own washer/dryer was a game changer too! Location is perfect for exploring Namba, Shinsaibashi and Dotonbori and is right on the Midosuji line for rapid access to other parts of the city. We'll definitely come back on our next trip to Osaka.
Stayed 12 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities. Good food everywhere.
Stayed 2 nights in Jul 2025

8/10 Good

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zaira

Stayed 6 nights in Jul 2025