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Mercure Tokyu Stay Osaka Namba

4.0 star property
Hotel with a restaurant, a quick walk to Dotonbori

Photo gallery for Mercure Tokyu Stay Osaka Namba

Premium Twin Room, 2 Single Beds
Courtyard
Suite, 2 Single Beds
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning
The current price is AU$334
15 Sept - 16 Sept

Explore the area

View map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Dotonbori
    ‪1 min walk‬
  • Tsutenkaku Tower
    ‪2 min drive‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
Bidet
Separate bath and shower
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
Bidet
  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
Bidet
Separate bath and shower
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
Bidet
Separate bath and shower
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
Bidet
Separate bath and shower
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba places you in the centre of Osaka, within just a 5-minute stroll of Dotonbori and within 15 minutes of Namba Grand Kagetsu Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, CENTRE M(サントル エム), is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 30-minute walk of this 4-property class Minami hotel include Kyocera Dome Osaka and Tsutenkaku Tower.

What's nearby

  • Dotonbori - 1 min walk - 0.2 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km
  • Tsutenkaku Tower - 2 min drive - 2.4 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km
  • Osaka Castle - 8 min drive - 4.2 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 54 min drive

Restaurants

  • ‪炭火焼肉 DON-DON アメリカ村本店 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk
  • ‪ミルチマサラ (Mirch Masala) - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a restaurant, a quick walk to Dotonbori
There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 15 Sept 2025 start from AU$333.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tokyu Stay Osaka Namba serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Tokyu Stay Osaka Namba?

No, Mercure Tokyu Stay Osaka Namba does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tokyu Stay Osaka Namba?

Yep, you can grab a meal at Mercure Tokyu Stay Osaka Namba's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mercure Tokyu Stay Osaka Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed.

Reviews

Mercure Tokyu Stay Osaka Namba Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 220 out of 374 reviews
Rating 8 - Good. 104 out of 374 reviews
Rating 6 - Okay. 38 out of 374 reviews
Rating 4 - Poor. 10 out of 374 reviews
Rating 2 - Terrible. 2 out of 374 reviews

Reviews

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely will book again
Stayed 5 nights in May 2025

6/10 Okay

TREVOR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice motel but having booked two rooms months in advance was disappointed to be placed on 2nd bottom floor out the back with views of back alleys & construction.
Stayed 4 nights in May 2025

8/10 Good

Kiyo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good budget hotel . Very close to interesting areas. Washer dryer in room worked better than some in more expensive hotels.
Stayed 5 nights in Jun 2025

8/10 Good

Ivana Sonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and beautiful gardens. The hallways were a bit dark but that’s just esthetics
Stayed 1 night in Jun 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel was why I chose it. It was right in the middle of the night life areas. It was a 5 minute walk to the Glico Running Man. It was a further walk to train stations though. It The room itself was very clean and accommodating. The bed was a little on the firm side. The room was spacious enough or what we needed. I didn’t love how the shower opened straight into the room though because the floor would get wet and we struggled getting ready in the same space. There also isn’t any plugs near the sink with the mirror. If you are looking for something clean and close to shopping and dining this is a great choice!
Stayed 3 nights in May 2025

10/10 Excellent

Patricia, Honolulu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! They provided a few soft drinks in the mini fridge and restocked them daily with limited housekeeping. The front desk staff were great and spoke English. They were very helpful with sending out bags to our next destination.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and the best location. Really lovely staff
Stayed 7 nights in May 2025

8/10 Good

Nicholina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel is better suited to solo or couples. The lay out of the premium twin rooms caused issues when taking showers. There was no privacy other than a small corner to block others view. Other than that the stay was great. Location is excellent. Subway lines in all directions with 5-10 minutes.
Stayed 8 nights in May 2025

10/10 Excellent

Hey Babe Photo - Alysha

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a 7 night stay with Mercure Namba and honestly it was THE BEST STAY!!!! Of our month long trip in Japan. Excellent location (no more than 5 min walk to Dotonbori, 5min walk to Americura, step out the front door and shops galore but most importantly family mart right across the street IYKYK 😜) The staff were excellent, polite and very very very helpful! When we return for our next trip I will not hesitate to book Mercure Namba again.
Stayed 7 nights in May 2025

8/10 Good

Nick, ottawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; in-suite laundry was super helpful
Stayed 3 nights in May 2025

8/10 Good

Joe H

Travelled with family
Liked: Cleanliness
👍
Stayed 2 nights in May 2025

10/10 Excellent

Hey Babe Photo - Alysha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this stay on behalf of my parents, very safe, excellent location and service - rooms were spacious and well kept
Stayed 2 nights in May 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location closer to dotonbori
Stayed 5 nights in May 2025

6/10 Okay

Zoki

Liked: Staff & service, property conditions & facilities
Very modern hotel, with a strong focus for business stay. Waste of room space with sink being in the room instead in the bathroom. Barely any shelves or storage space to unpack and store items. Not family friendly for little children. Would rather have more storage space than a laundry in the room
Stayed 2 nights in May 2025

10/10 Excellent

Danni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great locaiton, very walkable and convenient to both Dotonbori, Namba, Shinsaibashi & Orange Street. Only downside was how dark the room was but I understand this was the contemporary vibe!
Stayed 4 nights in Apr 2025

10/10 Excellent

Nitika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the location was perfect. Staff was great and very helpful as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Beautiful hotel very close to Dotonburi . Staff very friendly, hotel spotless and rooms were very clean . Would recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

JIMMY

Liked: Amenities
Nice
Stayed 7 nights in Mar 2025

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities

Okay stay, excellent location

Room seemed spacious but due to the poor layout and furniture placement actually had very little space for 2 luggages that were even carry on sized. Also the in-room fridge regularly let out knocking noises throughout the night and was difficult to ignore. Staff was very professional and friendly though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally Recommend!!!

Staff attention is excellent. Location is perfect. There are so many places to eat and shop. It is so secure to walk around. Train station is close by, Dotonbori is 3minutes away on foot. Namba is super close. You will be well connected. There is a combini right at the corner. Having the wash machine inside the room was the most convenient everrrr. Loved our stay in general. Would love to come back here.
Stayed 5 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Iurie, ST IVES

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed at this hotel on our recent family trip to Osaka. Overall this hotel is good and I would easily recommend staying there if someone were looking for recommendations. However we did have some general comments. Lighting in the rooms was low. I get the cool vibe, but it is not practical and after 6 days stay I was getting a bit frustrated with not being able to add more light to the room. Friday and Saturday nights were super load! This is not to say that this is something that hotel caused or will be able to fix. The area is a party district and motorcycles fly past at 2-3am. All other nights were OK. Housekeeping on a few occasions didn’t replenish our coffee pods, and we had to get reception to bring some more, which they promptly resolved, so no complaints there. Hotel located right in the centre of everything! Which is amazing. So many options to eat, go for walks, shopping etc. really convenient and is located close by to a train station. Non many people at the hotel speak English, so we struggled sometimes with getting advice. On one occasion we asked what would be the best way to get to Kansai Airport from the hotel and were given options but never told that purchasing tickets before 7am from bus terminal cannot be done using a credit card. Before 7am ‘only cash’ registers were available. I would assume that hotel staff working for an international hotel chain would be a bit more aware of local systems as they would be asked same question multiple times.
Stayed 6 nights in Apr 2025

8/10 Good

Mark Anchor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Decent space with a lot of accommodations unfortunately very dark hotel. Very weak on Lighting.
Stayed 5 nights in Apr 2025