Mercure Tokyu Stay Osaka Namba

4.0 star property

Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous
Suite, 2 Single Beds
Lobby
Suite, 2 Single Beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is AU$166
24 June - 25 June

Explore the area

View map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior Twin Room, 2 Single Beds (with Washing Machine)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Family Room (Privilege, with Washing Machine)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Accessible Twin Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Premium Twin Room, 2 Single Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Suite, 2 Single Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba places you in the centre of Osaka, within just a 5-minute stroll of Dotonbori and within 15 minutes of Namba Grand Kagetsu Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, CENTRE M(サントル エム), is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 30-minute walk of this 4-property class Minami hotel include Kyocera Dome Osaka and Tsutenkaku Tower.

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 59 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪joy luck - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 24 June 2026 start from AU$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tokyu Stay Osaka Namba serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Tokyu Stay Osaka Namba?

No, Mercure Tokyu Stay Osaka Namba does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tokyu Stay Osaka Namba?

Yep, you can grab a meal at Mercure Tokyu Stay Osaka Namba's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mercure Tokyu Stay Osaka Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 680 reviews
Rating 8 - Good. 165 out of 680 reviews
Rating 6 - Okay. 63 out of 680 reviews
Rating 4 - Poor. 18 out of 680 reviews
Rating 2 - Terrible. 8 out of 680 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled Japan a few times now (including a few stays in Osaka) and honestly this hotel has now become our favourite spot in Osaka. Cool funky vibes, really well appointed and comfortable rooms and the washing machine is definitely a huge bonus considering the price point. The location is also brilliant, right next to Dotunbori and Amemura and a quick ride to Osaka Castle.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and breakfast!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very nice hotel near the heart of osaka. Will definitely stay here again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable, good location and multiple entrances make it convenient
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

YUEN YEE

Liked: Cleanliness, staff & service, amenities
Nice hotel nearby shopping area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, cool vibe, helpful staff. Perfect spot for an overnight in Osaka with the family, including two teen boys.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Reann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cool vibes, and very convenient location
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. But room is a bit dark and the fact that the wash basin is outside the toilet is a bit of a turn off.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities
Great location, and amazing hotel and staff. Felt luxury.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful room with great amenities! The staff were all super friendly!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shane

Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities
Fantastic location and room
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sandra

Beautiful hotel and rooms.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Quyen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the room was clean.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

WILFRIDO

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the toiletries are great, daily water bottle is great, great service both room and the front desk. Great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very accommodating and clean. Great location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Johei

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, light switches were in weird places
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ying Lam

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with this hotel and it offered baby bed for my 6-month old baby, the room is clean and the location of hotel is close to the train stations, the taxi station and the tourist attractions with many restaurant nearby.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and has a really nice interior. Staffs’ are really professional. Air conditioning and the lights are perfect fine. The breakfast was fantastic. Also only a block away from the fanciest food/shop street in Osaka. There are so much convenient stores near by.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

TIng Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room with washing machine in the room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, amenities
Best Experienced! will book again
Stayed 2 nights in Jan 2026