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Mercure Tokyu Stay Osaka Namba

4.0 star property
Hotel with a restaurant, 3-minute walk to Dotonbori

Photo gallery for Mercure Tokyu Stay Osaka Namba

Miscellaneous
Lobby
Suite, 2 Single Beds
Premium Twin Room, 2 Single Beds
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is AU$196
24 Feb - 25 Feb

Explore the area

View map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Place, Namba Grand Kagetsu Theater
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba places you in the centre of Osaka, within just a 5-minute stroll of Dotonbori and within 15 minutes of Namba Grand Kagetsu Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, CENTRE M(サントル エム), is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 30-minute walk of this 4-property class Minami hotel include Kyocera Dome Osaka and Tsutenkaku Tower.

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 59 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a restaurant, 3-minute walk to Dotonbori
There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 25 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 24 Feb 2026 start from AU$196.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tokyu Stay Osaka Namba serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Tokyu Stay Osaka Namba?

No, Mercure Tokyu Stay Osaka Namba does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tokyu Stay Osaka Namba?

Yep, you can grab a meal at Mercure Tokyu Stay Osaka Namba's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mercure Tokyu Stay Osaka Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 511 reviews
Rating 8 - Good. 124 out of 511 reviews
Rating 6 - Okay. 54 out of 511 reviews
Rating 4 - Poor. 13 out of 511 reviews
Rating 2 - Terrible. 3 out of 511 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Rooms are clean but even with all lights on and blinds open it’s very dark. Staff are a bit hit and miss with politeness. Central location, walking distance to most things including trains
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is amazing, everything was so clean and hotel had a great vibe. Yes, the rooms are dark but it gave us a sense of cozy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of our Japan trip. Loved location and the places around in proximity of hotel. Room was so spacious. Staff were so friendly. Will definitely be returning.
Stayed 2 nights in Oct 2025

8/10 Good

joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient n accessible
Stayed 8 nights in Oct 2025

6/10 Okay

Edwin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is perfect for Halloween. The hotel is dark and poorly lit. I think the motif of the Hotel is The color black. For one week I could not possibly see my real skin complexion of my face. The kitchen/toilet sink has a mirror that has two tiny useless lights. The staff some were friendly and helpful. Cleanliness is a 5 star, accessibility is very good, food is average. Location is spot on for non stop shopping, bar and restaurant crawl.
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Cool looking hotel
Stayed 4 nights in Oct 2025

8/10 Good

Ha

Stayed 3 nights in Oct 2025

10/10 Excellent

Ruthgena

Stayed 2 nights in Oct 2025

4/10 Poor

Annabel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel was located in an extremely convenient spot, in the heart of Osaka’s hustle and bustle, close to public transport and all the shops ! Downfall is that the rooms were very very very dark and not cleaned to a very high standard. The in room washing machine was the biggest win out of the whole room.
Stayed 9 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, walkable area. Used the in-room laundry with ease snd convenience. Very cool hotel!
Stayed 3 nights in Oct 2025

4/10 Poor

Josh

Stayed 2 nights in Oct 2025

10/10 Excellent

Garrison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. We rented a triple bed room with in room washer. There was ample space, especially compared to the other hotels we stayed in. Location was so close to both dontonburi and shinsekai. Trasnportation was easy, staff was great and the hotel was beautiful. I loved this hotel and would absolutely stay again.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff was great and very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Destiny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thank you!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location makes this hotel a great option. The room size is very good for a Japanese hotel. Only negative the lighting was poor especially over basin trying to shave for a male or apply makeup for my wife was very difficult.
Stayed 5 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all shops are a few steps away from the hotel
Stayed 7 nights in Sep 2025

6/10 Okay

Hao

Liked: Staff & service
Disliked: Cleanliness
The hotel is very conveniently located and reasonably new. However there are some problems: - lighting inside the room is extremely very dim
Stayed 9 nights in Oct 2025

10/10 Excellent

Shakira

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2025

10/10 Excellent

Gwen

Stayed 3 nights in Sep 2025

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. We opted to have our luggage sent to our hotel ahead of time since we were taking the Shinkansen from Tokyo to Osaka. The luggage was already waiting for us in the room. Breakfast had a great variety of foods and drinks. It was soooo convenient to have breakfast at the hotel. The room was spacious compared to our previous hotel. We actually had room to open our luggage!
One entrance of the hotel
Welcome sign in lobby
Lobby
Hallway on our floor
Stayed 6 nights in Sep 2025

10/10 Excellent

PIERINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days and loved the hotel. It felt very cozy and was super close to stores and restaurants. We used once the laundry machine which was super convenient inside our bedroom. Alao, breakfast super convenient. The best part was the incredibly friendly and helpful staff who really do an excellent job making the guests feel welcome. I’ll definitely will come back and stay here agin.
Stayed 4 nights in Sep 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places to eat and shop
Stayed 7 nights in Sep 2025

10/10 Excellent

Sebastian, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy public and private transport, beautiful hotel
Stayed 3 nights in Sep 2025