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Four Points Flex by Sheraton Osaka Umeda

3.0 star property
Hotel with a restaurant, 5-minute walk to Grand Front Osaka Mall

Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Restaurant
Exterior
Room, 2 Single Beds
Laundry room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$81
8 Feb - 9 Feb

Explore the area

View map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Place, Umeda Arts Theater
    ‪3 min walk‬
  • Place, Grand Front Osaka Mall
    ‪4 min walk‬
  • Place, Umeda Sky Building
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Osaka

Four Points Flex by Sheraton Osaka Umeda puts you in the heart of Osaka, within a 20-minute stroll of popular places like Grand Front Osaka Mall and Umeda Sky Building. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. .With a stay at this 3-property class Kita hotel, you'll be 4.6 km (2.9 mi) from Dotonbori and 4.8 km (3 mi) from Osaka Castle.

What's nearby

  • NU Chayamachi - 1 min walk - 0.2 km
  • Umeda Arts Theater - 3 min walk - 0.3 km
  • Hankyu Sanbangai - 3 min walk - 0.3 km
  • Grand Front Osaka Mall - 4 min walk - 0.4 km
  • Umeda Sky Building - 10 min walk - 0.9 km

Getting around

  • Umeda Station (Hankyu) - 4 min walk
  • Nakatsu Station (Hankyu) - 7 min walk
  • Osaka (ITM-Itami) - 24 min drive

Restaurants

  • ‪善LABORATORY - ‬1 min walk
  • ‪えびそば一幻 - ‬2 min walk
  • ‪海鮮屋台おくまん D.Dハウス店 - ‬1 min walk
  • ‪鳥貴族 梅田DDハウス店 - ‬1 min walk
  • ‪カレーハウスK2 - ‬1 min walk

About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel with a restaurant, 5-minute walk to Grand Front Osaka Mall
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 1 building
  • 220 guestrooms or units
  • 13 levels
  • Built in 2018
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Dining venue
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Frequently asked questions

What is the cancellation policy at Four Points Flex by Sheraton Osaka Umeda?

Four Points Flex by Sheraton Osaka Umeda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points Flex by Sheraton Osaka Umeda?

As of 4 Feb 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Osaka Umeda on 8 Feb 2026 start from AU$81.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Four Points Flex by Sheraton Osaka Umeda?

No, Four Points Flex by Sheraton Osaka Umeda does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points Flex by Sheraton Osaka Umeda?

Yep, you can grab a meal at Four Points Flex by Sheraton Osaka Umeda's onsite restaurant.

What time are check-in & check-out at Four Points Flex by Sheraton Osaka Umeda?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Four Points Flex by Sheraton Osaka Umeda?

No, only service animals are allowed.

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Pam

Travelled with family
Disliked: Property conditions & facilities
Overall the building is outdated.
Stayed 2 nights in Oct 2025

4/10 Poor

Windy

Stayed 3 nights in Sep 2025

8/10 Good

Hee Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants near by
Stayed 9 nights in Oct 2025

10/10 Excellent

Ramon

Stayed 1 night in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, and only a few minutes on foot to Osaka Station.
Stayed 4 nights in Sep 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were no toiletries in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Terence

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Would be nice if the variety of breakfast menu can be expanded for the price it charges.
Stayed 2 nights in Oct 2025

6/10 Okay

Chye Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

James

Stayed 8 nights in Oct 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops and restaurants and transportation services all nearby making it a convenient hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean room and staff spoke bit of english made it easy to check in
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2025

8/10 Good

rachel

Liked: Staff & service, property conditions & facilities
Great customer service and very clean and neat hotel rooms!
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Everything was near by which was great, I recommend these hotel to anyone
Stayed 3 nights in Sep 2025

10/10 Excellent

Ka Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good size, excellent location.
Stayed 5 nights in Sep 2025

10/10 Excellent

carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything around umeda
Stayed 4 nights in Sep 2025

6/10 Okay

Sapna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the room had a cupboard or some storage space.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hui Xian Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to many train lines. Front desk was very helpful and hospitable, going the extra mile to help us in some queries. Rooms were comfortable and provided sufficiently for rest and respite. Bathrooms were well equipped. Bed and pillows were sufficiently comfy, best hotel sleep I have had in a while. Temperature settings all managed well too. The added bonus for me was the clothing spray provided which was a great help. Having a cold/hot water dispenser at the lobby of rooms was excellent. Simple facilities on ground floor (with a vending machine, microwave and laundry machines) were great. Would definitely return!
Stayed 5 nights in Sep 2025

10/10 Excellent

Cristina Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to everything. I was able to walk to the train station and to the pharmacy. it was great!!
Stayed 6 nights in Aug 2025

8/10 Good

Lily

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tsrong-Yi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Will definitely stay there again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Lots of places to eat and shop. Tucked down a quieter side street but right next to the action. Great breakfast and wonderfully helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

8/10 Good

CJ

Liked: Cleanliness
Good location
Stayed 1 night in Jul 2025