The Grove Resort & Water Park Orlando

4.0 star property
Lakefront resort with 3 restaurants and 6 outdoor pools

Photo gallery for The Grove Resort & Water Park Orlando

Aerial view
Lake
3 restaurants, breakfast, lunch, dinner served; American cuisine
Building design
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
14501 Grove Resort Avenue, Winter Garden, FL, 34787
  • Place, Surfari Water Park
    ‪2 min walk‬
  • Place, Magic Kingdom® Park
    ‪18 min drive‬
  • Place, Disney Springs™
    ‪19 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪40 min drive‬

Room options

Condo, 2 Bedrooms

8.4 out of 10
Very good
(178 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Down duvet
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, Accessible

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(226 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(143 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(71 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

8.4 out of 10
Very good
(167 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(70 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 bath)

7.4 out of 10
Good
(42 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(54 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 143 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms, Accessible

8.0 out of 10
Very good
(15 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Studio (Terraces)

7.6 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Terraces)

8.0 out of 10
Very good
(35 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Down duvet
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Terraces)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Down duvet
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Winter Garden

A family-friendly stay in Four Corners awaits you at The Grove Resort & Water Park Orlando. You'll be 0.3 km (0.2 mi) from Surfari Water Park and 11.6 km (7.2 mi) from Orange County National Golf Club. Highlights at this resort include 3 restaurants, 6 outdoor swimming pools and a free water park. .The café, Alfresco Market, is open for breakfast and dinner. Dyve Bar is the resort's own bar. Enjoy the 2 hot tubs, 24-hour gym and lazy river plus access to boat tours. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Full breakfast is available daily between 8 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Four Corners resort include Disney's Animal Kingdom® Theme Park and Disney Springs™.

What's nearby

  • Surfari Water Park - 2 min walk - 0.2 km
  • Disney's Animal Kingdom® Theme Park - 13 min drive - 14.8 km
  • Magic Kingdom® Park - 18 min drive - 16.8 km
  • Disney Springs™ - 19 min drive - 20.9 km
  • Universal Studios Florida - 31 min drive - 41.6 km

Getting around

  • Kissimmee Station - 29 min drive
  • Orlando International Airport (MCO) - 47 min drive

Restaurants

  • ‪Checkers - ‬8 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Valencia Restaurant - ‬1 min walk

About this property

The Grove Resort & Water Park Orlando

Lakefront resort with 3 restaurants and 6 outdoor pools
The Grove Resort & Water Park Orlando offers its guests a complimentary water park, 6 outdoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this resort measures 6000 square feet (557 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and an arcade/games room are also featured at the family-friendly The Grove Resort & Water Park Orlando. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 865 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Grove Resort & Water Park Orlando offers 865 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 52-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 37.28 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Dyve Bar
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per week.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 5:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grove Resort Winter Garden
Grove Resort Orlando Winter Garden
Grove Orlando Winter Garden
The Grove Resort Orlando
The Grove & Water Park Orlando
The Grove Resort Water Park Orlando
The Grove Resort & Water Park Orlando Resort
The Grove Resort & Water Park Orlando Winter Garden
The Grove Resort & Water Park Orlando Resort Winter Garden

Frequently asked questions

What is the cancellation policy at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 14 Jan 2026, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 15 Jan 2026 start from AU$316.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grove Resort & Water Park Orlando?

Yep, The Grove Resort & Water Park Orlando has a secured covered self car park with in/out privileges for USD 37.28 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Grove Resort & Water Park Orlando?

The closest beach to The Grove Resort & Water Park Orlando is Melt-Away Bay (7.5 km).

Does The Grove Resort & Water Park Orlando have a pool?

Yep, and guests love it! Take your pick from 6 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 5:00 PM.

Does The Grove Resort & Water Park Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando features 3 poolside bars, 6 outdoor pools and 2 hot tubs.

What makes The Grove Resort & Water Park Orlando a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Grove Resort & Water Park Orlando.

Is The Grove Resort & Water Park Orlando family-friendly?

You bet! With amenities such as a children's club, a children's pool and an arcade, it's no surprise that The Grove Resort & Water Park Orlando is a hit with families.

Does The Grove Resort & Water Park Orlando serve breakfast?

Sure does, full breakfast is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Grove Resort & Water Park Orlando?

No, The Grove Resort & Water Park Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at The Grove Resort & Water Park Orlando?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Grove Resort & Water Park Orlando?

Check-in begins at 4 PM. Check-out time is 10:00 AM.

Are pets allowed at The Grove Resort & Water Park Orlando?

No, only service animals are allowed.

The Grove Resort & Water Park Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4357 out of 8963 reviews
Rating 8 - Good. 1877 out of 8963 reviews
Rating 6 - Okay. 1379 out of 8963 reviews
Rating 4 - Poor. 653 out of 8963 reviews
Rating 2 - Terrible. 697 out of 8963 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Talia Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff
Stayed 4 nights in Sep 2025

2/10 Terrible

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Charismarie

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Stayed 4 nights in Aug 2025

10/10 Excellent

Monica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the friendliness of staff, the pool area, as well as the room. The Terraces was overall clean, with easy parking. Check in was fast and easy. Staff updated me about check in wait time.
Stayed 6 nights in Oct 2025

10/10 Excellent

Rodh

Stayed 1 night in Oct 2025

8/10 Good

Allan Eaton

Stayed 7 nights in Oct 2025

10/10 Excellent

Daimary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025

6/10 Okay

Deborah D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dining exp sub par
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great - room furniture needs a little updating but overall it was nice
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rodi

Travelled with family
Liked: Cleanliness, amenities
Great pool
Stayed 3 nights in Oct 2025

10/10 Excellent

Yudelki

Stayed 2 nights in Oct 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony room was relaxing
Stayed 4 nights in Oct 2025

10/10 Excellent

Yeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

4/10 Poor

Nesha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property smelled awful both in the rooms and the hallways. They didn’t come to clean the rooms once so we had a lot of trash build up on top of it smelling bad. The Food was expensive and it was 30 min from Disney springs. They only had 2 shuttle pick up times from the hotel and the park and both was not very accommodating times. The Safari park was cool but the kids splash pad area was very cold. Overall not the best hotel I would not stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Trisha Katherine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I truly love this place and the property, amenities, water park, food and beverages. This was our second visit but unfortunately, we experienced cleanliness issues as there were multiple large cockroaches in our room (kitchenette and shower).
Stayed 7 nights in Oct 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Oct 2025

10/10 Excellent

Hayden

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and plenty of room for family of 4. Great location and close proximity to all attractions. Great amenities!
Stayed 3 nights in Oct 2025

10/10 Excellent

Randi

Stayed 9 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a balcony view. We had a washer and dryer in the room. The room was very comfortable.
Stayed 8 nights in Oct 2025

10/10 Excellent

bassam, sterling heights

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 5 nights in Aug 2025

8/10 Good

D

Business traveller
Liked: Cleanliness, staff & service, room comfort
We have stayed here several times and found the water park is pure joy for the children, the grounds landscaping is lush, food is good, and the karaoke is great fun. Miguel, at the front desk is exceptional in his professionalism, guest services, and intellect in problem-solving business service needs. The 2-3Br Suite are spacious and furnishings are nice. However, it is time to upgrade appliances and plumbing. Maintenance is wonderful in responding to calls but there are an abundance of needs (e.g., dryer doesn't work well - shuts off from overheating, dishwasher missing 1/2 bottom rack and won't complete a cycle, lots of missing dishes, no pans to use oven, 2 leaking showers, squealing toilet, 2 TV remotes not working, light bulbs out etc.). Seems to be time to invest in replacing some tired unit components.
Stayed 2 nights in Oct 2025