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Embassy Suites by Hilton Richmond

3.5 star property

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Family Suite, Multiple Beds (3 Rooms)
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$222
includes taxes & fees
26 May - 27 May

Explore the area

View map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Place, Bowlero Richmond
    ‪2 min drive‬
  • Place, Colonial Shooting Academy
    ‪4 min drive‬
  • Place, Kings Dominion
    ‪34 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(70 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area

Capital Suite, 1 King Bed, Shower

  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(42 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Capitol Suite

  • Sleeps 4
  • Free Wi-Fi

Two Queen Suite with Sofa Bed

  • Sleeps 6
  • Free Wi-Fi

Corner Suite

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6
  • Free Wi-Fi

Mobility Accessible King Suite with Tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Corner Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr

  • Sleeps 7
  • Free Wi-Fi

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4
  • Free Wi-Fi

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About the area

Richmond

At Embassy Suites by Hilton Richmond, you'll be 5.3 km (3.3 mi) from Lewis Ginter Botanical Garden and 7.9 km (4.9 mi) from Children's Museum of Richmond. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free weekend breakfast. .The restaurant, E'terie Bar and Grill, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 10000 square feet (929 square metres) of event facilities include 12 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Richmond hotel include Science Museum of Virginia and Virginia Museum of Fine Arts.

What's nearby

  • Bowlero Richmond - 2 min drive - 1.7 km
  • Colonial Shooting Academy - 4 min drive - 2.8 km
  • Greater Richmond Convention Center - 14 min drive - 13.6 km
  • Henrico Sports & Events Center - 17 min drive - 14.0 km
  • Kings Dominion - 34 min drive - 39.1 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Cicis - ‬19 min walk

About this property

Embassy Suites by Hilton Richmond

Embassy Suites by Hilton Richmond offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Richmond. Parking is available for a fee.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Richmond offers 225 accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas. 49-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in fee for check-in between 3:00 AM and 6:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce

Embassy Suites Commerce Hotel

Embassy Suites Commerce Hotel Richmond Center

Embassy Suites Richmond Commerce Center

Embassy Suites Richmond - The Commerce Hotel Richmond

Embassy Suites Richmond Commerce Center Hotel

Embassy Suites Commerce Center Hotel

Embassy Suites Commerce Center

Embassy Suites Hilton Richmond Hotel

Embassy Suites Hilton Richmond

Embassy Suites Richmond The Commerce Center

Embassy Suites by Hilton Richmond Hotel

Embassy Suites by Hilton Richmond Richmond

Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 26 May 2026 start from AU$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Richmond?

Yep, Embassy Suites by Hilton Richmond has an uncovered self car park for USD 10.00 per night. A self car park is also available, for a fee.

Does Embassy Suites by Hilton Richmond have a pool?

Embassy Suites by Hilton Richmond has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Richmond family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Richmond is a hit with families.

Does Embassy Suites by Hilton Richmond serve breakfast?

Yeah, our travelers give high marks to the free buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Richmond?

No, Embassy Suites by Hilton Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Richmond?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Richmond?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Richmond Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 177 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 124 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah, Garden City

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really spacious and updated. The breakfast was great and available early. Room service was very good and reasonably priced
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

6/10 Okay

Brenda

About time for remodel. Visible wear on walls, paint & carpet. Bathroom small. All staff interacted with kind & friendly.
Stayed 2 nights in Feb 2026

4/10 Poor

Leon

Travelled with family
Disliked: Amenities
The staff was nice The room was outdated includingthe hvac system NO AC in winter, weird smell and the bathroom was small and needs renovation and repair shower leak
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean

Breakfast. Happy hour Super clean rooms!! Bathrooms are too small tho Only drawback 😕. Room size in suite excellent but bathrooms should be extended out
Stayed 2 nights in Feb 2026

10/10 Excellent

LYNDA, Powhatan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2026

2/10 Terrible

Rodney

Liked: Staff & service
It was freezing in the hotel. We switched rooms a few times because of issues. Inside temp in the room never warmed up and it was 15 degrees outside. The room thermostat say 70 but it wasn’t close to 70 degrees in the room. We slept in our clothes. I will admit the bed was comfortable. We checked out the next morning and I was glad we received a nice discount for the room. The hotel is dated beyond measure with small toilets and a run down structure.
Stayed 3 nights in Jan 2026

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did see a roach on the counter under the microwave. It was in the corner. Very nosey at 11 pm from the bar area. Water damaged in the room. Had to call maintenance for television not working .
Roach
Roach
Roach
Stayed 1 night in Jan 2026

10/10 Excellent

Belinda

Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff. was great
Stayed 1 night in Jan 2026

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
I really neat atmosphere. Staff and Food/Service Excellent! Rooms need updating, stains on the sofas.. Beds aren't comfortable. Biggest complaint is that the parking lot is pitch black. there are no lights and provides a potentially unsafe environment for guests. Also, to have a mini kitchen a larger trash can would be nice and would help guest keep trash up
Stayed 3 nights in Jan 2026

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
our room had a maintenance issue which was a 2 bedroom so i got a call the day of check in to tell me, so we agreed on 2 rooms next to each other but they were not connected, they did offer discount, people who worked therw were outstanding and vwry nice. Lo ed happy hour, excellent breakfast...full breakfast buffet very nice
Stayed 3 nights in Jan 2026

6/10 Okay

padmashree

Stayed 1 night in Jan 2026

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Ezekiel

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Emanuel

Stayed 3 nights in Jan 2026

8/10 Good

Kimatha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026

4/10 Poor

Sarah

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Rooms were terrible. Thermostat broken in both rooms. Wanted us to move to a different room with our young kids at 9pm. Only stayed because we had to. Slow elevators. There were lots of teens/youth socializing in the parking lot after dark. Everything smelled bad
Stayed 1 night in Jan 2026

10/10 Excellent

David, Chesapeake

Stayed 2 nights in Jan 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I chose to book this Embassy Suites because I loved my stay at some of their other locations. We did have an issue as soon as we got into our room, the front desk was very polite and accommodating and gave us a new room right away so the issue could be addressed. This specific hotel location, the rooms are out dated and need new furniture and some sprucing up. I did like our stay. The hotel staff and the accommodations like the hot breakfast are great. My family did enjoy the complimentary evening reception/ social hour( drinks (2) and snacks). We ended up ordering dinner there at the time and the food was great. It was a nice way to decompress in the evening.
Stayed 2 nights in Jan 2026

10/10 Excellent

Colburn

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, easy, and kind
Stayed 1 night in Dec 2025

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Surprised to learn of a parking fee. Should have been mentioned during the booking process.
Stayed 1 night in Dec 2025

2/10 Terrible

STEPHANIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025