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Wyndham Garden Norfolk Downtown

3.5 star property
Hotel with a seasonal outdoor pool, steps from Norfolk Scope

Photo gallery for Wyndham Garden Norfolk Downtown

Lobby
View from room
Seasonal outdoor pool
Room, 1 King Bed, Non Smoking
Outdoor banquet area

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
The current price is AU$178
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
700 Monticello Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪1 min walk‬
  • Place, Waterside District
    ‪17 min walk‬
  • Place, Old Dominion University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Pillowtop mattress
Eco-friendly toiletries
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Pillowtop mattress
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Sofa bed
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Premium bedding
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Pillowtop mattress
Sofa bed
  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Pillowtop mattress
Eco-friendly toiletries
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Pillowtop mattress
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Hypo-allergenic bedding available
Pillowtop mattress
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Hilton Norfolk The Main

Downtown Norfolk
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$312
includes taxes & fees
16 Nov - 17 Nov
Hilton Norfolk The Main

About the area

Norfolk

Wyndham Garden Norfolk Downtown puts you in the heart of Norfolk, steps from Norfolk Scope and within a 10-minute stroll of Chrysler Museum of Art. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, 700 Bistro, serves American cuisine and is open for breakfast and dinner. Enjoy the gym and seasonal outdoor swimming pool. 15005 square feet (1394 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this Downtown Norfolk hotel include MacArthur Center and Nauticus National Maritime Center.

What's nearby

  • Norfolk Scope - 1 min walk - 0.2 km
  • Chrysler Hall - 5 min walk - 0.4 km
  • Chrysler Museum of Art - 9 min walk - 0.8 km
  • Waterside District - 17 min walk - 1.4 km
  • Old Dominion University - 5 min drive - 4.7 km

Getting around

  • Norfolk Station - 3 min drive
  • Monticello Station - 6 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 15 min drive

Restaurants

  • ‪Sanctuary - ‬4 min walk
  • ‪Buffalo Wild Wings - ‬6 min walk
  • ‪Saffron Indian Bistro - ‬6 min walk
  • ‪Baxter's Sports Lounge - ‬4 min walk
  • ‪Codex - ‬6 min walk

About this property

Wyndham Garden Norfolk Downtown

Hotel with a seasonal outdoor pool, steps from Norfolk Scope
Wyndham Garden Norfolk Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Norfolk Downtown. Parking is available for a fee.

This Norfolk hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 12 levels
  • Conference rooms
  • 15005 sq ft of conference space
  • 1394 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wyndham Garden Norfolk Downtown offers 204 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Courtyard by Marriott Norfolk Downtown
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,003 reviews
The price is AU$152
includes taxes & fees
8 Dec - 9 Dec
Courtyard by Marriott Norfolk Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Wyndham Garden Norfolk Downtown?

Wyndham Garden Norfolk Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Norfolk Downtown?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Norfolk Downtown on 1 Dec 2025 start from AU$177.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Norfolk Downtown?

Yep, Wyndham Garden Norfolk Downtown has a self car park with in/out privileges for USD 15 per day. Additionally there is extended parking for USD 15 per day.

Are there any beaches close to Wyndham Garden Norfolk Downtown?

The closest beach to Wyndham Garden Norfolk Downtown is Ocean View Beach (11.6 km).

Does Wyndham Garden Norfolk Downtown have a pool?

Wyndham Garden Norfolk Downtown has a seasonal outdoor pool. The pool is open from May to September.

What makes Wyndham Garden Norfolk Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Wyndham Garden Norfolk Downtown.

Is Wyndham Garden Norfolk Downtown family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a picnic area, it's no surprise that Wyndham Garden Norfolk Downtown is a hit with families.

Does Wyndham Garden Norfolk Downtown serve breakfast?

Sure does, cooked-to-order brekkie is on offer on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Wyndham Garden Norfolk Downtown?

No, Wyndham Garden Norfolk Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Norfolk Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Garden Norfolk Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 282 out of 1006 reviews
Rating 8 - Good. 181 out of 1006 reviews
Rating 6 - Okay. 198 out of 1006 reviews
Rating 4 - Poor. 161 out of 1006 reviews
Rating 2 - Terrible. 184 out of 1006 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by two cockroaches in our room. Also the room looked unfinished and was barely furnished.
Stayed 3 nights in Jun 2025

4/10 Poor

tamarah, Oceanside

Disliked: Cleanliness
I was here for one night. The first thing, I wasn't aware of the neighborhood's condition. It is unsafe. This is the first hotel I stayed in that was completely gated. I did not come back out to eat because I saw the people laying on the ground as I drove up. I wasn't aware of the $15 parking charge but given the neighborhood, they know you want risk street parking. Usually the front desk tells you the charges. We discussed parking and no mention of the fee. The lobby is nice. Once I stepped off the elevator, it felt like a motel. They spent a large amount of money on the lobby. The room was ok. It had a view of downtown. The AC unit smelled like mildew so I just turned it off. All night I could hear the doors slamming from I guess the other rooms. I put my security wedge under the door. My washcloths were not clean as there was someone's hair on them. So I definitely will not be back. For the money they charged, it simply did not match my experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Hotel

Needed to adjust the hot water for comfort other than that everything was great!
Stayed 5 nights in Aug 2025

6/10 Okay

kyle, Cary

Liked: Cleanliness, staff & service, amenities
Decent location. Loud airport parking was terrible
Stayed 1 night in Aug 2025

6/10 Okay

Lacey

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Tyiesha

Travelled with family and small children
Liked: Cleanliness, amenities
We had problems with our room keys unfortunately on 2 different occasions. Outside of that our stay was was decent enough for us to return. The key issue was addressed right away.
Stayed 2 nights in Jul 2025

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby is beautiful, gift shop has lots of enjoyable snacks, and the view was incredible
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good but we found a dental pick on the floor on arrival, it made us question the cleanliness of the room. There was also no blanket on the bed just a thin sheet, I had to use a bath towel over the sheet for warmth.
Stayed 1 night in Jul 2025

10/10 Excellent

Alisson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Valerie

Stayed 3 nights in Aug 2025

10/10 Excellent

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a overnight layover for our flight and decided to spent it at this hotel. The check-in and checkout process was quick. Friendly staff and the room was clean. We didn’t explore the hotel or any amenities but had a pleasant night’s rest.
Stayed 1 night in Jun 2025

10/10 Excellent

Teja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

William

Stayed 1 night in Aug 2025

2/10 Terrible

Sheila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I could post the pictures. It was horrible and in an unsafe neighborhood. First the safety latch was missing from the door. Called the front desk and two guys came and installed a new lock. Huge hole in the wall in the restroom covered by a piece of drywall. Gnats everywhere. Holes in the shower walls. I didn’t feel comfortable at all. Do not stay at this hotel/ motel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jannin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

German

Stayed 2 nights in Jul 2025

8/10 Good

Zandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr front desk was nice, parking was convenient. The hotel was s little out dated butvthey have made some upgrades
Stayed 1 night in Jul 2025

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Ok Toilet handle fell off and too low for seniors.
Stayed 1 night in Jul 2025

4/10 Poor

Bilton

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Seems like everything is breaking down or they are out of something. Marketplace is a joke. I requested coffee for my room for three days and they said they didn't have anything. They have 4 elevators and we are lucky one is working. Freddie the houseman was wonderful and did what he could with what he had.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chernetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Hunter

Disliked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

CESAR, Grand Prairie

Liked: Cleanliness, staff & service, amenities
The elevator wasn't working and a/c leaks
Stayed 4 nights in Jul 2025

2/10 Terrible

Lauren

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I came here for a family reunion otherwise I would have looked past this hotel based on other reviews. This place was TRASH At first there was Only one working elevator and it was extremely hot on there. When we arrived from the family reunion that elevator went out and there were no working elevators. I stayed in the 8th floor. My elderly family members were stuck in the lobby because of course they couldn’t walk up steps to the room. These are people who have Lvad heart devices, oxygen and diabetics. All unable to get their necessities out the room. Also the gentleman at the front desk was rude from check in. The rooms were moldy, The air didn’t work properly, one elevator that worked and it took forever to go up and down. Staff was also not helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 3 nights in Jul 2025