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Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront Norfolk hotel in Downtown Norfolk with fitness centre

Choose dates to view prices

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Daily to-go breakfast for a fee
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Your area essentials

Map
777 Waterside Dr, Norfolk, VA, 23510
  • Popular LocationWaterside District5 min walk
  • Popular LocationNorfolk Scope19 min walk
  • Popular LocationNorfolk State University3 min drive
  • AirportNorfolk, VA (ORF-Norfolk Intl.)13 min drive

Room options

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Balcony)

Club Suite, 1 King Bed (Balcony) | Living room

Club Suite, 1 King Bed (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • Harbour view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

View from room

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

View from room

Club Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner (Balcony)

Room, 1 King Bed, Corner (Balcony) | City view

Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Poolside

Suite, 1 King Bed with Sofa bed, Poolside | Pool

Suite, 1 King Bed with Sofa bed, Poolside

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Harbour View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Norfolk Waterside Marriott
Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1000)
The price is AU$271
for 1 night
includes taxes & fees
28 May - 29 May
Norfolk Waterside Marriott

About the area

Norfolk

At Sheraton Norfolk Waterside Hotel you'll be within a 30-minute stroll of Norfolk Scope and Norfolk State University. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a conference centre, a 24-hour business centre and laundry facilities. Each morning to-go breakfast is available. There's also valet parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this Downtown Norfolk hotel include Sentara Norfolk General Hospital and Old Dominion University.

What's nearby

  • Waterside District - 5 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive
  • Sentara Norfolk General Hospital - 4 min drive
  • Old Dominion University - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.) - 14 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • Blue Moon Taphouse - 5 min walk
  • Waterside Marina - 6 min walk
  • Gourmet Gang - 6 min walk
  • Starr Hill Market Bar - 5 min walk

About this property

Sheraton Norfolk Waterside Hotel

Riverfront Norfolk hotel in Downtown Norfolk with fitness centre
Sheraton Norfolk Waterside Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 35004 square feet (3252 square metres) and includes a conference centre. The business-friendly Sheraton Norfolk Waterside Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. For a fee, parking is available.

This Norfolk hotel is smoke free.

  • 468 guestrooms or units
  • 10 levels
  • Conference rooms
  • 35004 sq ft of conference space
  • 3252 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 5 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dock Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (35,004 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 5 to 16 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

What is the cancellation policy at Sheraton Norfolk Waterside Hotel?

Sheraton Norfolk Waterside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Norfolk Waterside Hotel?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Norfolk Waterside Hotel on 27 May 2024 start from AU$263.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Norfolk Waterside Hotel?

Yep, Sheraton Norfolk Waterside Hotel has valet parking with in/out privileges for USD 35 per day.

Are there any beaches close to Sheraton Norfolk Waterside Hotel?

The closest beach to Sheraton Norfolk Waterside Hotel is Chesapeake Beach (17.3 km).

Does Sheraton Norfolk Waterside Hotel have a pool?

Sheraton Norfolk Waterside Hotel has an outdoor pool.

What makes Sheraton Norfolk Waterside Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Norfolk Waterside Hotel.

Does Sheraton Norfolk Waterside Hotel serve breakfast?

Yeah, to-go breakfast is offered daily.

Is there a free airport shuttle available at Sheraton Norfolk Waterside Hotel?

No, Sheraton Norfolk Waterside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Norfolk Waterside Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Norfolk Waterside Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1003 reviews" "
Rating 8 - Good. 305 out of 1003 reviews" "
Rating 6 - Okay. 145 out of 1003 reviews" "
Rating 4 - Poor. 93 out of 1003 reviews" "
Rating 2 - Terrible. 76 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

BRITTANY

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice and the staff was great. I didn’t know about the $35/day parking until I arrived. Other than that it was great!
Stayed 2 nights in Feb 2024

8/10 Good

Tanya

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time should be earlier in the day.
Stayed 2 nights in Jan 2024

8/10 Good

Brenda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
decent property, nice area on the waterfront and restaurants and bars in walking distance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

8/10 Good

Shelby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location with decent amenities.
Stayed 1 night in Feb 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & everyone was perfect. Excellent
Stayed 2 nights in Jan 2024

4/10 Poor

Kassie L

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Lisa Van

Business traveller
Disliked: Property conditions & facilities
The key card system was down the entirety of our stay, we had to be escorted to our rooms anytime we left and came back. We had 4 rooms booked for work travel. We complained to the front desk that there should be some resolution, room comps, free parking something. We were given a $10.00 voucher for the restaurant. Charged full price for our rooms and parking. A real disappointment that there was not more of an effort on the hotel to make it right. Needless to say we will not be booking a stay at the Sheraton again.
Stayed 2 nights in Jan 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Overcharge for valet
They overcharged my Visa card. I have reached out to them several times and received no response. Valet was $30-33 a night ( I can’t remember the exact amount ) but I was charged the price for a room instead of the valet prices. Will never go back to this hotel. This don’t include getting a room that took the refrigerator hours to start working and having a tv that didn’t work. We had to take 3 days of luggage and move to another room. Well they did give us free breakfast passes that we did not used because majority of the things they had was pork besides the cereal and fruits and we do not eat pork.
Stayed 3 nights in Dec 2023