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InTown Suites Extended Stay Newport News VA - I-64

2.5 star property

Photo gallery for InTown Suites Extended Stay Newport News VA - I-64

Desk, free WiFi, wheelchair access
Desk, free WiFi, wheelchair access
Combined shower/bathtub, towels, soap, toilet paper
Fridge, microwave, stovetop, freezer
Premium Room, 1 Queen Bed, Accessible | Private kitchen

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
11 Old Oyster Point Rd, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪4 min drive‬
  • Place, Christopher Newport University
    ‪11 min drive‬
  • Place, Virginia Living Museum
    ‪12 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪43 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

Desk, free WiFi, wheelchair access

Traditional Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Desk, free WiFi, wheelchair access

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed

Desk, free WiFi, wheelchair access

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, free WiFi, wheelchair access

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Desk, free WiFi, wheelchair access

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Accessible

Desk, free WiFi, wheelchair access

Premium Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Desk, free WiFi, wheelchair access

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Studio, 2 Double Beds

Superior Studio, 2 Double Beds

Superior Studio, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Upgrade Room, 1 King Bed, Accessible Bathtub

Upgrade Room, 1 King Bed, Accessible Bathtub

Upgrade Room, 1 King Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Upgrade Room, 1 Queen Bed

Upgrade Room, 1 Queen Bed

Upgrade Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Newport News

At InTown Suites Extended Stay Newport News VA - I-64 you'll be 2.4 km (1.5 mi) from Patrick Henry Mall and 2.6 km (1.6 mi) from Hampton Roads Iceplex. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This smoke-free hotel offers a lift and a vending machine. Plus you'll find laundry facilities. .Attractions within a 20-minute drive of this Central Newport News hotel include Busch Gardens Williamsburg and Hampton Coliseum.

What's nearby

  • Patrick Henry Mall - 4 min drive - 4.1 km
  • Christopher Newport University - 11 min drive - 6.4 km
  • Virginia Living Museum - 12 min drive - 6.0 km
  • Mariner's Museum - 14 min drive - 7.7 km
  • Busch Gardens Williamsburg - 21 min drive - 28.7 km

Getting around

  • Newport News Station - 17 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 35 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Wawa - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

InTown Suites Extended Stay Newport News VA - I-64

As a guest of InTown Suites Extended Stay Newport News VA - I-64, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Free self parking is available.

This Newport News hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Lift
  • No smoking on site
InTown Suites Extended Stay Newport News VA - I-64 offers 109 accommodations. This accommodation offers separate sitting areas and includes dining tables. 49-inch flat-screen televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crestwood Suites Hotel Newport News
Crestwood Suites Newport News
Crestwood Hotel Newport News
Crestwood Suites Newport News Hotel Newport News
Crestwood Suites Newport News Hotel
InTown Suites Newport News/Williamsburg
InTown Suites Extended Stay Newport News VA I 64
InTown Suites Extended Stay Newport News VA - I-64 Hotel
InTown Suites Extended Stay Newport News VA - I-64 Newport News

Frequently asked questions

What is the cancellation policy at InTown Suites Extended Stay Newport News VA - I-64?

InTown Suites Extended Stay Newport News VA - I-64 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at InTown Suites Extended Stay Newport News VA - I-64?

Yep, InTown Suites Extended Stay Newport News VA - I-64 has a free self car park.

Are there any beaches close to InTown Suites Extended Stay Newport News VA - I-64?

The closest beach to InTown Suites Extended Stay Newport News VA - I-64 is Yorktown Beach (14.9 km).

Is there a free airport shuttle available at InTown Suites Extended Stay Newport News VA - I-64?

No, InTown Suites Extended Stay Newport News VA - I-64 does not offer an airport shuttle service.

What time are check-in & check-out at InTown Suites Extended Stay Newport News VA - I-64?

Check-in begins at 11:00 AM. Check-out time is 11:00 AM.

Are pets allowed at InTown Suites Extended Stay Newport News VA - I-64?

No, only service animals are allowed.

InTown Suites Extended Stay Newport News VA - I-64 Reviews

Reviews

5.8
Rating 10 - Excellent. 54 out of 400 reviews
Rating 8 - Good. 90 out of 400 reviews
Rating 6 - Okay. 103 out of 400 reviews
Rating 4 - Poor. 63 out of 400 reviews
Rating 2 - Terrible. 90 out of 400 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Cassaundra

Liked: Staff & service
Disliked: Amenities
I like the location
Stayed 9 nights in Oct 2023
Verified

6/10 Okay

Danzella

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator don't work
Stayed 7 nights in Feb 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service

Disappointed

While the staff were wonderful (Miss Denise was fantastic) the room and building were less than expected. The bed was thin and uncomfortable. It felt more like sleeping on an old pull out couch. The room was on the 4th floor and the elevator was out of order with no indication of when/if it would be fixed. It never was the entire week we were there. For an extended stay style hotel there were no utensils, pots/pans, etc. additionally, we were provided with two towels and two washcloths (no hand towels) and had to clean them ourselves in the pay laundry. Worst of all, there was a permanent cloud of pot in the halls. It was so bad at times that it came into the room. We regularly opened the window to air out the room.
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and clean
Stayed 14 nights in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a non smoking room, but was told I would need to pay extra for a nonsmoking room when I checked in and only one roll of TP would be provided by the hotel during my 10 day stay any extra was on me. Really? Even if you confirm late check-in through Orbitz, the office closes at 7:00 with this chain. It is close to lots of places to eat, cheap gas and the Warehouse clubs and places to shop. I was working, so I don't know about Sightseeing stuff.
Stayed 11 nights in Mar 2021
Verified

10/10 Excellent

herchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Was Avery nice stay the staff is friendly and helpful the only complaint was the internet connection is slow
Stayed 24 nights in Nov 2020
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll never stay there again

That place was very dirty
Stayed 7 nights in Aug 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Uniqueness about property is never be Security. Enjoy the surrounding nature experience with accessible shopping locations.
Stayed 28 nights in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Unique about InTown Suites is hospitality service of Room Attendants/Housekeepings' beyond expectations customer service. I like/love the laundry room including its up-to-date technology that's remarkable!
Stayed 28 nights in Apr 2020
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was very friendly, room was clean and spacious
Stayed 14 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m seeking a full refund for my reservation charges. I arrived to this location to check in February 4th at 6:45pm eastern time. The office was already closed and the after hours duty representative said he could not do anything with regard to checking me in. I was left stranded with no lodging and no alternative. Upon attempting to check in on February 5th and complete the remainder of my 10 day reservation (confirmed checkout on February 14th), the front desk representative stated that my reservation had been cancelled and there were no available rooms to honor my reservation. I was left stranded for a second night in a row with no alternative. This is completely unacceptable, as I was charged for two nights of a reservation that were not honored. This transaction and all associates credit card charges must be refunded immediately. Thank you. I can provide any supporting documentation if necessary. Original Expedia reservation confirmation and itinerary # was 7518728873369. This was for the 11 Old Oyster Point Extended Stay Newport News VA I-64 property.
Stayed 10 nights in Feb 2020
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Good value for the price.
Stayed 7 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was in a bad need of repair and updates, was embarrassing to ask family to stay there
Stayed 3 nights in Apr 2019
Verified

8/10 Good

John

different

wants you learn it was a long term stay hotel you could see why there was more paper work
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Brian

Liked: Property conditions & facilities
Disliked: Staff & service

Don't Expect Hotel Service

I stayed at Inn Towne Suites for 11 days. A maid came in one time out of eleven days. I never received any toilet paper for my entire stay, and had to purchase my own. My key card did not work on the weekends. The front desk hours are Monday-Saturday from 10 am to 8 pm. Additionally, the night manager attempted to enter my room at 2 am on the day I was to check out. I can't even begin to explain that!
Stayed 12 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Ok, but not great

The hotel was ok, not bad but ok. The room was clean but the hotel it's self had s strange smell to it. The elevator and the stairs needed a good cleaning. It was good for the price. I liked the stove and refrigerator in the room and the bathroom was nice as well
Stayed 2 nights in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed consumer

I will never stay here again. The room was equipped with a partial kitchen with no pans, pots, plates or utensils. The gym had no equipment and they came to clean the room the day before the checked out. I was told I could have only one wash cloth and towel and had to bring the dirty one to the front desk in order to get a fresh one. I had to take out my own trash and the list goes on and on. I requested a refund but denied, so I'm writing to the corporate office. Please don't stay here, you will be very disappointed and angry when you leave. WARNING!!!
Stayed 7 nights in Jul 2017
Verified

4/10 Poor

Brandy

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't definitely not choose this hotel again

The rooms smelled. Flat pillows. Blanket was super thin. Called front desk to ask for extra blanket and was told sorry but they were about to leave could not help me. Hair all in shower. Dirt on walls and ac. Unit
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Need to update the rooms. Bed was hard as a rock

Great location and it served my purpose. I reserved and paid for a king bed but when I got to the hotel, they didn't have anymore. Staff was great and very helpful
Verified

6/10 Okay

Laura

Disappointed

disappointed in the "complete kitchen" as advertised. It did have all the appliances, but no dishes, pot and pans, silverware, etc. Luckily we arrived late and didn't go to the grocery store right away. I would have been totally mad if I had bought food and had no way of cooking it. Was surprised that the motel was closed on Sundays. Room was smaller then it looked in the pictures, but it was okay for a couple of nights. Staff were very friendly and helpful. Surprised that I could not get into the motel after hours. First door opened but the second door would not open until somebody from the inside stood in front of it. Can't say I would recommend this hotel
Verified

6/10 Okay

Shanique

Disliked: Staff & service

Ok,I guess

It was ok, nothing special. Just ok. The non smoking roomd didn't smell like smoke like a few other hotels I've been to which is good
Verified

2/10 Terrible

hunter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Room was not clean I booked it because it had a kitchen, when I got there there was no pots or pans I went to the front desk and they said it's an extended stay they don't provide dishes or anything ( I don't travel with many pots and pans) shower was gross and the ceiling in the bathroom had mold all over it, and the hotel was under renovation so everything was dirty and paint and supplies everywhere, we were not informed of this. Not recomended to anyone it was terrible we left early cause it felt so dirty.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay in my life. Place was filthy, three of four light switches didn't work, people partying all night long in the hallway, many cigarette burns in the carpet. Elevator was dirty with rubbish on the floor. Bed comforters were filthy and had a bad smell. Couldn't wait to leave. Worst hotel I've ever stayed in in the US.
Verified

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

If you like bugs in the room it's great for you, if you like not having toilet paper when you first check in it's a selling point is your weave missing a chunk? Think I found it on the "clean" shower towels! Not to mention when I reserved the room it was $30 cheaper than when I actually got there. Never again I'll sleep in my car before I stay there again
Verified

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They called me and cancelled my reservation litterally within minutes of checking in! Not the best way to run a business! Then they didn't even offer to help me find another place to stay. I had to do everything myself!

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