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InTown Suites Extended Stay Newport News City Center

2.5 star property

Photo gallery for InTown Suites Extended Stay Newport News City Center

Exterior
49-inch TV with satellite channels
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
11715-B Jefferson Avenue, Newport News, VA, 23606
  • Place, Cinemark City Center
    ‪11 min walk‬
  • Place, Virginia Living Museum
    ‪18 min walk‬
  • Place, Christopher Newport University
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪43 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Desk, free WiFi, bed sheets

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Roll-in Shower

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Premium Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Grand Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Upgrade Room, 1 Queen Bed with Sofa bed

Desk, free WiFi, bed sheets

Upgrade Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Upgrade Room, 2 Queens Beds

Upgrade Room, 2 Queens Beds

Upgrade Room, 2 Queens Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Newport News

At InTown Suites Extended Stay Newport News City Center you'll be within a 20-minute stroll of Virginia Living Museum and Cinemark City Center. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This hotel has a banquet hall and a vending machine. Plus you'll find laundry facilities. .Attractions within a 30-minute drive of this Central Newport News hotel include Hampton Coliseum and Yorktown Beach.

What's nearby

  • Cinemark City Center - 11 min walk - 0.9 km
  • Virginia Living Museum - 18 min walk - 1.5 km
  • Christopher Newport University - 5 min drive - 2.7 km
  • Patrick Henry Mall - 7 min drive - 4.7 km
  • Fort Eustis - 19 min drive - 18.2 km

Getting around

  • Newport News Station - 8 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Tradition Brewing Company - ‬13 min walk
  • ‪Harpoon Larry's Fish House & Oyster Bar - ‬12 min walk
  • ‪Newport News Marriott Concierge Lounge - ‬20 min walk

About this property

InTown Suites Extended Stay Newport News City Center

InTown Suites Extended Stay Newport News City Center offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this Newport News hotel.

  • 124 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Smoking in designated areas
InTown Suites Extended Stay Newport News City Center offers 124 accommodations with air conditioning. Televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Newport News hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Dining table
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center
InTown Suites Extended Stay Newport News City Center Hotel

Frequently asked questions

What is the cancellation policy at InTown Suites Extended Stay Newport News City Center?

InTown Suites Extended Stay Newport News City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at InTown Suites Extended Stay Newport News City Center?

Yep, InTown Suites Extended Stay Newport News City Center has a free self car park.

Are there any beaches close to InTown Suites Extended Stay Newport News City Center?

The closest beach to InTown Suites Extended Stay Newport News City Center is Yorktown Beach (17.8 km).

Is there a free airport shuttle available at InTown Suites Extended Stay Newport News City Center?

No, InTown Suites Extended Stay Newport News City Center does not offer an airport shuttle service.

What time are check-in & check-out at InTown Suites Extended Stay Newport News City Center?

Check-in begins at 11:00 AM. Check-out time is 11:00 AM.

Are pets allowed at InTown Suites Extended Stay Newport News City Center?

No, pets are not allowed.

InTown Suites Extended Stay Newport News City Center Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 73 reviews
Rating 8 - Good. 19 out of 73 reviews
Rating 6 - Okay. 16 out of 73 reviews
Rating 4 - Poor. 12 out of 73 reviews
Rating 2 - Terrible. 13 out of 73 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

WILL

Travelled with partner
Disliked: Cleanliness, amenities
When i booked the room i was given the total price as i get with every other hotel ive stayed and when i get there the room they offered was extremely smelly and very unkept by maintenance so they offered a different room that wasn't much better and when i went to pay charged me more than what my total price was said that there was a deposit that i would get back after check out but still have not received and its been over 3 weeks this is absolutely absurd and unprofessional and because i didn't receive the deposit back put me in a bad spot because that was my gass money to get to my next job location and it cost me that job so i will definitely never use that place ever again !!
Stayed 7 nights in Jan 2026

10/10 Excellent

Christian

Stayed 11 nights in Jan 2026

10/10 Excellent

Gabrielle

Stayed 7 nights in Jan 2026

10/10 Excellent

Rahmaan

Stayed 7 nights in Jan 2026

8/10 Good

Kelly

Stayed 7 nights in Jan 2026

6/10 Okay

David

Stayed 7 nights in Jan 2026

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind cleaning lady. Room was a lot better value than those in town. Definitely will come back when back in town. Thank you so very much.
Stayed 12 nights in Jun 2025

8/10 Good

Antio

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Do your self a favor, keep looking.

The tub faucet dripped enough to be nearly as constant stream. The shower diverter was stuck in a half shower/have tub faucet position so the water pressure was weak. The furniture was cheap particle board crap.
Stayed 7 nights in Dec 2024

2/10 Terrible

Joesette

Stayed 28 nights in Oct 2023

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Terrible Stay

I should have taken pictures, locked out of room and find tgat my food was taken, lady upfront gave me petty cash but dam im staying there and people are going in the fridge and taking FOOD im not staying there nor to i want to refer anyone and unsafe atmosphere Police greeted me one day and thats a total turn off while be dropped off my boss Notices police cars and a gentlemen talking just a lousy stay i thought
Stayed 10 nights in Oct 2023

8/10 Good

suzzanne

Liked: Cleanliness, property conditions & facilities, room comfort
House keeping did not show as I was told they would
Stayed 7 nights in May 2022

2/10 Terrible

Glenmar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay the only downside was the bed was a little bit uncomfortable and very very nosie even if you sat on it the whole bed creaked and I'm only 190 and it was a queen bed.
Stayed 8 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bates Motel

DO NOT STAY HERE!!! Bates Motel doesn’t have anything on this. If you’re looking to sharing your room with roaches, having your room smelling like roach spray, dirty bed sheets and carpets, feel every spring in the mattress, have no towels or anyone to speak to at the front desk ever then this hotel is for you. This place was definitely not worth the money spent. Never again.
Stayed 7 nights in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.
Stayed 7 nights in Oct 2019

2/10 Terrible

Danny, Los Angeles

Business traveller
Disliked: Cleanliness, staff & service
Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there
Stayed 10 nights in Aug 2019

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from InTown Suite

It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.
Stayed 2 nights in Jun 2019

6/10 Okay

Tomika

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The front desk ppl are kinda rude. The details of the room tells you that dishes are included but, they aren't. The bed mattress was the same mattress on the pull out sofa bed. They only provide one roll of toilet tissue, one set of towels and wash clothes for the week. We had to go out and buy pots,pans, plates, cups, and eating utensils. It clearly says they provide those things. The sifa bed was very hard and lumpy.The room was clean and the property was quiet at night. I feel that you should get what they advertised for the amount of money you have to pay. But my stay itself was ok....
Stayed 7 nights in Jun 2019

4/10 Poor

Joe

Disliked: Cleanliness, staff & service

Not what you would expect near the City Center.

the room smelled bad and had to immediately open the windows to air it out which did not help. They only fix the bed after 2 to 3 days and did not replace the towels. When asked if they can give us more toilet paper they advise that they do not supply that service. After going to the guest services, she tried to explain why they don't but ended up giving us a used roll.
Stayed 7 nights in May 2019

4/10 Poor

Michael A

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Pretty dirty place. My wife had to clean it first. They boasted about their great mattresses but they were lumpy. Stains on furniture etc
Stayed 13 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to various places to shop eat entertain and my daughter's home
Stayed 14 nights in May 2019

2/10 Terrible

JoVie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it had the cheapest price for a Saturday-Monday stay. I Also enjoyed how stiff the bed was for my back. It was comfortable. The toilet however was stained and during my stay we had no towels whatsoever. Called the front desk and asked for some and was told to call back Monday when the front office was open and then was subsequently hung up on. There also was no iron which I found personally odd
Stayed 2 nights in May 2019

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