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Jefferson Inn and Suites

Property class: 2

Photo gallery for Jefferson Inn and Suites

A hotel room with two beds, each with a quilted bedspread, a nightstand with a lamp, and a framed picture on the wall.
A compact kitchen with a microwave, stove, sink, and cabinets.
A bathroom with a bathtub, toilet, and a towel rack.
A compact hotel room with a kitchenette, a dining area with two chairs, a bed, and a nightstand with a lamp.
A hotel named "Palace Inn and Suites" with a sign indicating it is now open 24/7.

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$94
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
10608 Jefferson Ave, Newport News, VA, 23601
  • Place, Sandy Bottom Nature Park
    ‪6 min drive‬
  • Place, Huntington Park
    ‪7 min drive‬
  • Place, Christopher Newport University
    ‪9 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪41 min drive‬

Room options

View all photos for Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

A compact kitchen with a microwave, stove, sink, and cabinets.

Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Double Room, 2 Queen Beds

A compact kitchen with a microwave, stove, sink, and cabinets.

Traditional Double Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Studio Suite, 1 King Bed

A compact kitchen with a microwave, stove, sink, and cabinets.

Traditional Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double or Twin Room, 2 Double Beds

A compact kitchen with a microwave, stove, sink, and cabinets.

Traditional Double or Twin Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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City Express By Marriott Newport News

Central Newport News
  • Breakfast included
  • Pet-friendly
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  • Free Wi-Fi
9.2 out of 10, Wonderful, 12 reviews
The price is AU$162
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7 Oct - 8 Oct
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About the area

Newport News

At Jefferson Inn and Suites you'll be 3.3 km (2.1 mi) from Huntington Park and 3.5 km (2.1 mi) from Riverside Medical Center. Highlights at this motel include free in-room WiFi. .This smoke-free motel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find barbecues and express check-out. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Brentwood motel include Langley Air Force Base and Hampton Coliseum.
View more Motels in Newport NewsOpens in a new window

What's nearby

  • Sandy Bottom Nature Park - 6 min drive - 5.1 km
  • Huntington Park - 7 min drive - 4.0 km
  • Christopher Newport University - 9 min drive - 4.1 km
  • Peninsula Town Center - 9 min drive - 9.5 km
  • Boo Williams Sportplex - 10 min drive - 9.7 km

Getting around

  • Newport News Station - 7 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 39 min drive

Restaurants

  • ‪Bisou - ‬3 min drive
  • ‪Captain D's - ‬12 min walk
  • ‪Bird Girl Bottle Shop - ‬3 min drive
  • ‪Farmer’s Table of Newport News - ‬4 min drive
  • ‪Gus's Hot Dog King - ‬4 min walk

About this property

Jefferson Inn and Suites

As a guest of Jefferson Inn and Suites, you'll find barbecue grills, a garden, and express check-out. WiFi is free in public spaces. Self parking is free.

This Newport News motel is smoke free.

  • 32 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • BBQ grill(s)
  • No smoking on site
Jefferson Inn and Suites offers 32 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation has separate dining areas. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Brentwood Suites Motel Newport News
Brentwood Suites Newport News
Brentwood Suites
Palace Inn Suites
Palace Inn & Suites - Newport News/Jefferson Ave Motel
Palace Inn & Suites - Newport News/Jefferson Ave Newport News

Frequently asked questions

What is the cancellation policy at Jefferson Inn and Suites?

Jefferson Inn and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jefferson Inn and Suites?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Jefferson Inn and Suites on 30 Sept 2026 start from AU$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jefferson Inn and Suites?

Yep, Jefferson Inn and Suites has a free self car park.

Are there any beaches close to Jefferson Inn and Suites?

The closest beach to Jefferson Inn and Suites is Huntington Beach (3.8 km).

Is there a free airport shuttle available at Jefferson Inn and Suites?

No, Jefferson Inn and Suites does not offer an airport shuttle service.

What time are check-in & check-out at Jefferson Inn and Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Jefferson Inn and Suites?

No, only service animals are allowed.

Jefferson Inn and Suites Reviews

Reviews

4.6
Rating 10 - Excellent. 8 out of 66 reviews
Rating 8 - Good. 10 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 7 out of 66 reviews
Rating 2 - Terrible. 34 out of 66 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bug on the bed nasty
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Awesome
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT spend your money here, it’s literally a roach/insect motel.. Rooms were filthy, ran down, needed to be remolded, no real amenities, lights did not work, dead bugs Everywhere !!! Staff acted oblivious to how the hotel looked.. Then when requested for a refund, manager denied it !!! Bad for business, do not waste your time here… Highly disappointed !!! NEVER coming back !!!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place, crack heads, homeless prostitutes kingdom. Wouldn’t recommend unless you genuinely CANNOT find anything else
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The people at the front desk were very polite and helpful plus nice I don’t blame them for the lack of respect that the people who work and stay there have for the property I would clean house and then clean up
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Room was dirty no towels rags or pillows walls had holes in it wires hanging out it was horrible and will never return I slept in my truck for the 2 days
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
poorly maintained and staffed
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs and dirty bathroom with no shower head
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Let this be a last resort. No other options.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemned Property DO NOT STAY

Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.
Stayed 4 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Palace or pleasant stay

The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room was horrible the walls was dirty tv did not work dressers was missing knobs there was a lamp with no cord the fridge was painted with house paint terrible
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in VERY poor condition. I have many pictures (time coded) of holes in the walls when I checked in, absent refrigerator which was pictured in the original add, very poor cleanliness. The entrance to the lot has 2 very deep pot holes which have had no attention for a very long time. The wifi does not stay connected for more than 5 minutes between drop outs and has no security when connected. I am very surprised that Expedia lists this property on their site.
Large hole in bedroom wall
Trim panel broken loose from oven door
Floor trim torn loose from wall and left laying on floor
Age decay around toilet walls
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service
The staff was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff <3
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
DONT DO IT!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Disliked: Property conditions & facilities
Decent
Stayed 4 nights in Jul 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Complicado no puedes quedarte en ese lugar
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Muy mal ese hotel reservamos un cuarto de king side para no fumadores y nos dieron un cuarto de doble cama olia muy mal a sigarro todo sucio encontramos ratas y pedimos el reembolso y no quisieron no les recomiendo ese hotel muy mal
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots
Stayed 2 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was horrible. It was so consumed by Tabasco smoke I couldn’t stay even in the “smoke free rooms”
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is to inform that we are going out for dinner tonight,
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.
Stayed 1 night in Jan 2020

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