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Renaissance Newport Beach Hotel

4.0 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Renaissance Newport Beach Hotel

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior
Meeting facility
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Room service
  • Parking available
  • Pool
The current price is AU$290
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
4500 Macarthur Blvd, Newport Beach, CA, 92660
  • University of California, Irvine
    ‪2 min drive‬
  • South Coast Plaza
    ‪4 min drive‬
  • Lyon Air Museum
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪18 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony

32-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Balcony (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Suite, 1 Bedroom, Balcony (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Suite, 1 King Bed, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Newport Beach

At Renaissance Newport Beach Hotel you'll be within a 10-minute walk of Southern States University and 2.8 km (1.7 mi) from University of California, Irvine. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, CURRENT Coastal Cuisine, serves Californian cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and pool cabanas. 31758 square feet (2950 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this Airport Area hotel include South Coast Plaza and Fashion Island.

What's nearby

  • University of California, Irvine - 2 min drive - 2.3 km
  • South Coast Plaza - 4 min drive - 5.6 km
  • Lyon Air Museum - 4 min drive - 3.8 km
  • Orange County Fairgrounds - 4 min drive - 4.5 km
  • Segerstrom Center for the Arts - 4 min drive - 5.6 km

Getting around

  • Tustin Station - 14 min drive
  • Orange County, CA (SNA-John Wayne) - 7 min drive

Restaurants

  • ‪Carl's Jr. - ‬7 min walk
  • ‪Benihana - ‬5 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪CURRENT Coastal Cuisine - ‬1 min walk
  • ‪Ike's Love & Sandwiches - ‬5 min walk

About this property

Renaissance Newport Beach Hotel

Suburban hotel with free airport shuttle and 24-hour fitness centre
As a guest of Renaissance Newport Beach Hotel, you'll find an outdoor pool, an outdoor tennis court, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 31758 square feet (2950 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Newport Beach Hotel. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Newport Beach hotel is smoke free.

  • 1 building
  • 444 guestrooms or units
  • 10 levels
  • 31758 sq ft of conference space
  • 2950 sq. m of conference space
  • Built in 1983
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Renaissance Newport Beach Hotel offers 444 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Newport Beach hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Languages

Chinese (Mandarin), English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 7:00 PM at scheduled times and on request
  • Covered parking on site (USD 43 per night; includes in/out privileges)
  • Covered valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CURRENT Coastal Cuisine

Things to do

  • 24-hour gym
  • Bicycles
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • 31,758 square feet of conference space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 172.79 per accommodation, per stay
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 23.04 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Covered self-parking fee: USD 43 per night (in/out privileges)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 172.79 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 23.04 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hotel Newport Beach
Duke Hotel Newport Beach
Newport Beach Fairmont
Fairmont Newport Beach Hotel Newport Beach
Fairmont Newport Beach Hotel
Duke Newport Beach
Duke Hotel
Renaissance Newport Beach
Renaissance Newport Beach
Renaissance Newport Beach Hotel Hotel
Renaissance Newport Beach Hotel Newport Beach
Renaissance Newport Beach Hotel Hotel Newport Beach

Frequently asked questions

What is the cancellation policy at Renaissance Newport Beach Hotel?

Renaissance Newport Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Newport Beach Hotel?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Renaissance Newport Beach Hotel on 28 Aug 2025 start from AU$289.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Newport Beach Hotel?

Yep, Renaissance Newport Beach Hotel has a covered self car park with in/out privileges for USD 43 per night.

Are there any beaches close to Renaissance Newport Beach Hotel?

The closest beach to Renaissance Newport Beach Hotel is Huntington State Beach (10.5 km).

Does Renaissance Newport Beach Hotel have a pool?

Renaissance Newport Beach Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What makes Renaissance Newport Beach Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Renaissance Newport Beach Hotel.

Is Renaissance Newport Beach Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor tennis court, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Renaissance Newport Beach Hotel is a hit with families.

Is there a free airport shuttle available at Renaissance Newport Beach Hotel?

Yep, there's a free airport shuttle that runs from 7:00 AM - 7:00 PM on request.

Is there a bar or restaurant at Renaissance Newport Beach Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Newport Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Renaissance Newport Beach Hotel?

Furry friends are welcome at Renaissance Newport Beach Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Renaissance Newport Beach Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sukhleen kaur

Liked: Cleanliness, staff & service
It was fun
Stayed 1 night in May 2025

8/10 Good

Tara

Travelled with family and small children
overall i would say our stay was ok, the cleanliness was ok, the staff were ok the food was ok.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vicki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Diana, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money!
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Amenities, property conditions & facilities
This hotel was beautiful and it had the best mattress ever! I slept so good, and I needed the sleep before my 3:45 a.m. alarm.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked a last-minute room when our flight was delayed. We had a great experience. Everyone was friendly and accommodating to what our needs were.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Junior Suite. View was really nice the only issue is there was a clicking noise in the ac vents when the ac was running. The noise was loud and kept me up until around 3am. Other then that it was okay.
Stayed 1 night in May 2025

2/10 Terrible

Mark

Extremely loud music played all night and no one from the hotel stopped it.
Stayed 1 night in May 2025

8/10 Good

Trinity

Stayed 1 night in May 2025

10/10 Excellent

Thi, San Jose

Stayed 2 nights in May 2025

10/10 Excellent

Skylar

Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Iftekhar

Stayed 4 nights in May 2025

10/10 Excellent

Mary, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elena

Stayed 1 night in May 2025

10/10 Excellent

Kristopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel. Conveniently located near the Orange County airport. I would have liked if they included a free breakfast. The hot tub was nice, but water could have been hotter.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, Great aesthetics, Great service

We stayed at the Renaissance Newport Beach Hotel and it was such a great experience. From the sweet girl who checked us in, to the manager who was walking around checking on guests, everyone we came in contact with was so kind and always offering help, water, etc. The room was very nice, very clean and we had a great time.
Stayed 2 nights in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Koy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2025

2/10 Terrible

Daisha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had an unfortunate experience during our recent stay. A bathroom vanity door, which was surprisingly being held in place with Velcro rather than being properly secured, fell off and injured my sister’s foot. Thankfully it wasn’t a child, as the impact could have easily caused a serious injury. We completed an incident report at the front desk, but unfortunately, no one has followed up with us since. It’s concerning that such a safety hazard existed in the first place, and the lack of communication afterward only added to our disappointment. We hope management takes this seriously and ensures that future maintenance issues are addressed properly—not just for the safety of guests, but to reflect a level of care that we expect from any hotel.
Stayed 1 night in May 2025

10/10 Excellent

Denisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A staff walked into my room while I was undressed. I get it was a misunderstanding but when I informed the front desk she made it seem like I wasn’t a big deal. Although she did not apologize she gave me free valet. So I guess that makes up for it. But besides that it was a great stay very clean and updated space.
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025