Ness Valley Holiday Packages

We liked that our family could stay in one room. Edward was very helpful in getting us checked in and sorting out how to use the entrance and elevator. The building is very secure, which made us feel very safe being in downtown Auckland. This was a great hostile for us to walk to the University and explore a little downtown.

Yes

Pickup from airport was great as was the return the next day. Awesome staff. Room was refreshing, comfortable and clean. Will be returning again.

Friendly staff and great location. Rooms clean and spacious. Good selection of food and wines and all meals were amazing.

The hotel is attached to the NZICC, which is convenient for attending conventions/conferences. That's the best thing about the hotel. The rooms were nice but not outstanding in my opinion, they had all that was required, bath robes, slippers etc. My view from the 7th Floor looking out towards the harbour backed onto the TVNZ building with their Satellite dishes. The staff were friendly but that was about the extent of things. Breakfast in the morning at the grill, I was left to find my own table and had to call wait staff over to order a barista made coffee (which was not included in the buffet breakfast). A staff member could have shown me to a table (they were not busy when I had breakfast at 7am) and taken my coffee order. The buffet breakfast selection was okay. The cut up fresh fruit could have been better, half oranges, kiwi fruit and pineapple pieces, plus' a couple others but no fresh melon like other hotels in Auckland. The bacon on offer was a bit too "crispy" too. If you want a great buffet breakfast at an Auckland hotel I recommend the Cordis. The hallway outside my room didn't look like it had been vacuumed with bits of fluff, thread on the carpet but I did see staff vacuuming the carpet! I just think they need a more powerful vacuum cleaner. Overall I would stay again due to the convenience of the location to the NZICC but for luxury/leisure I believe Auckland has better options.