Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Property class: 5 and above

Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Lobby
Creator video
Aerial view
6 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$504
includes taxes & fees
17 May - 18 May

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Seven Mile Beach
    ‪7 min walk‬
  • Place, Bloody Bay Beach
    ‪16 min walk‬

Room options

Premium Suite, Ocean View

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, Ocean View (Swim Up)

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Ocean View

8.0 out of 10
Very good
(37 reviews)
  • Ocean view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Ocean view
  • 76 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Single Beds

Honeymoon Suite, Beachfront (Swim Up)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Swim Up)

7.8 out of 10
Good
(18 reviews)
  • Ocean view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Family Suite (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite

8.0 out of 10
Very good
(24 reviews)
  • Resort view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite

7.2 out of 10
Good
(7 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Negril

A luxury stay in Negril awaits you at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Within just a 10-minute stroll, you'll find Seven Mile Beach and Percy's Riverside Retreat. Highlights at this all-inclusive property include 6 restaurants, 7 outdoor swimming pools and a full-service spa. .A relaxing visit to Vassa Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Mahogany, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .In the area of this 5-property class Negril property, you'll find Negril Cliffs.

What's nearby

  • Seven Mile Beach - 7 min walk - 0.7 km
  • Bloody Bay Beach - 16 min walk - 1.4 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 95 min drive

Restaurants

  • ‪Restaurant Negril - ‬3 min drive
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬2 min walk
  • ‪Hunter Steakhouse - ‬18 min walk
  • ‪Lemon Grass Restaurant - ‬3 min drive
  • ‪Mahogany - ‬3 min walk

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 6 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Vassa Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 beach bars
  • 4 bars/lounges
  • 4 swim-up bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No lift

More

  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma

Frequently asked questions

What is the cancellation policy at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on 17 May 2026 start from AU$504, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has a free self car park. Onsite parking is limited.

Are there any beaches close to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is a short 7-minute walk from Seven Mile Beach. Fun beach activities include snorkelling, scuba diving and parasailing.

Is there a spa on site at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Vassa Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a pool?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma features 3 beach bars, 7 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Azul Beach Resort Negril, Gourmet All Inclusive by Karisma a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is a hit with families.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma does not offer an airport shuttle service.

Is there a bar or restaurant at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Relax with a coldie at the 3 beach bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, pets are not allowed.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 321 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 208 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We just returned from a week at Azul and had the best time! Our room had a beautiful ocean view from the balcony and we loved to rest out there on the lounger pod. Whether you love the local flavors or are looking for something a bit more common like cheeseburgers, pizza and pasta, there’s always lots to enjoy. If we tried something and didn’t care for it, we tried something else and kept our vacation moving. 7 mile beach is the best beach we’ve found in all our travels and those sunsets bring us back time and time again! What really makes this place though is the staff. KerryAnn and Indera made the best drinks. Marion, Kerriann, Rita and so many others made us feel welcome and cared for at meals times. Cheryl provided one of the best massages I’ve ever had at the spa (this is my second visit to Azul and second massage with her - HIGHLY recommend). Jermaine, our concierge, checked in on us every day and was a wonderful host and guide. This was a return trip for us so we were excited to reconnect with so many amazing people, including the warm smile and kind heart of Roxanne. If you’re hesitant based on others feedback, I encourage you to give this place a try, we have grown to love the people of Jamaica and this resort will give you the feel of the heart of this great place.
Stayed 6 nights in Jan 2026

8/10 Good

Paul

Stayed 5 nights in Jan 2026

8/10 Good

Jennifer

Stayed 5 nights in Jan 2026

10/10 Excellent

James

Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Stayed 6 nights in Jan 2026

8/10 Good

Steve

Stayed 3 nights in Jan 2026

10/10 Excellent

Roberta, Baltimore

Stayed 4 nights in Jan 2026

10/10 Excellent

Miranda Rae

Stayed 10 nights in Jan 2026

10/10 Excellent

Satish

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING
Stayed 1 night in Jan 2026

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness
Most of the staff was awesome and location is truly outstanding. Hotel itself is very average 3 stars at most.
Stayed 7 nights in Jan 2026

2/10 Terrible

Jeneva

My room was upgraded to a swim up suite which was awesome but then the room was without tissue the Tv didn’t work and the mini bar was not stocked with water or anything. The bathroom door was broken and jammed, We asked front desk constantly and it was noted but nothing was done.
Stayed 1 night in Jan 2026

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff, great beach
Stayed 7 nights in Jan 2026

8/10 Good

nicholas

Travelled with family
Liked: Amenities, property conditions & facilities
The trip got off to a rocky start. When we first entered our room, the floor felt damp and there was an odd smell. The next day, after taking a shower, we discovered water spreading across the entire floor. We called the front desk, and both housekeeping and maintenance came to check it out. Although they unclogged the drain, the water problem continued. We requested to be moved, but the process was more difficult than expected. This ended up being the most frustrating part of the trip. Fortunately, the following day we were finally moved to a new room — and the difference was immediate. The new room smelled fresh, and although it still needed a bit of updating, it was much better overall. I was disappointed that house keeping didn't see that the room was so damp and there was condensation under the bed and all around. Now for the good — the staff was truly incredible. We visited every restaurant on the property, and the employees were consistently wonderful. The Palms quickly became our go-to breakfast spot. Shamaya, Shantel, and Doneika went above and beyond for our party of six. Even as we walked around the resort, they would greet us with a warm “See you later.” They truly made us feel like family. The entertainment staff was also outstanding. Flamez, Mr. Beat, Tio, and TT brought so much energy and joy to our stay — they truly made the trip unforgettable. They greeted us every day and checked in on us often, making sure we were always having a great time. Veronica
Stayed 4 nights in Jan 2026

8/10 Good

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beach area is great. Rooms could use some touchups. Showers did not work properly in both rooms and had to get them to come and fix the tv's. However, rooms were clean and a great size.
Stayed 2 nights in Jan 2026

6/10 Okay

mark anthony, Niagara Falls

Room wasn’t up
Stayed 8 nights in Dec 2025

4/10 Poor

Mariya

We booked the family suit beach view room. We got a room that was run down, broken balcony door handle, stained couch, broken faucet that completely moved back and forth, poor water pressure in the shower and smelly pillows with bed sheets. The resort stated fun kids activities including sprinkles and slides. That was not the case, they had a small sized baby pool with sprinklers where there wasn't much space for more than 2 kids.
Stayed 8 nights in Dec 2025

2/10 Terrible

Antoinette

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready on time. Dirty bed linens, no blanket, no wash clothes, no gand towels and no bathroom floor post shower towel... waited over two hours for someone to come to change dirty bed and bring( two) washcloths. Got locked out the day of my husband's grandad funeral ( the reason for our trip) for 2 hours because they say the batteries died. Waited for mantanence/ security to bring emergency key, stil wouldnt work . Ultimately they had to drill a hole in our door to physically push something through door to pull the latch. My husband missed most the funeral something he will never be able to get back or redo. Tried explaining this to the management at hotel but unsuccessful they could not grasp the significance of this unsatisfactory treatment. He will never be able to get that back... beautiful hotel unfortunately we were treated horribly. Had the same two washclothes for 4 days after repeatedly asking for more. Smh. This hotel needs new management!!
Stayed 5 nights in Jan 2026

8/10 Good

Lindsay Margaret Lyon, burlington

This was our third visit to Azul. I want to give it 5 stars but over the years the staff (who are literally the reason we go back) aren’t always set up for success. Yet, they work so hard to make your stay amazing. Of course the beach is phenomenal and do not miss the spa- every massage here has been magic! It would be nice if hotel management did a better job of ordering linens, towels and branded alcohol. The food has improved since our last stay but it’s still not as good as the first time. With a proper investment in renovations and amenities, this hotel would be unbeatable.
Stayed 7 nights in Jan 2026

10/10 Excellent

Adis

yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Good staff and food
Stayed 7 nights in Jan 2026

6/10 Okay

George

Liked: Cleanliness, amenities, property conditions & facilities
Room condition and staff were fantastic. They need more entertainment throughout the day and music around the bar. Currently there is no music and one brief show in the evening.
Stayed 4 nights in Jan 2026

6/10 Okay

Vince

Stayed 5 nights in Jan 2026

2/10 Terrible

Sara Lynn, Sauk Centre

Travelled with partner
Disliked: Cleanliness, amenities
We will never stay at Azul Beach Resort again. Our room was neglected and right above the outside bar. We couldn’t sleep, due to the noise and slamming doors. The doors are paper thin and you can hear everything going on. The staff was not accommodating at all. We requested another room, but we didn’t get into one until the next afternoon. After we spent all morning asking the staff. The staff kept pushing us off and we couldn’t get to our excursions. The excursion was another issue. They called and said they do not come to our hotel for pick-ups. So we could pay an additional $70 to have them pick us up the next day. I called back to cancel the night before and of course, I couldn’t get a refund. Being on the beach at Azul made us feel uncomfortable. Locals asking if we smoke or want some weed; while I was sunbathing. It became ridiculous. The hotel is run down and needs so much work. I understand that Hurricane Melissa was recently in October, but this side of the island wasn’t as affected. The issue with the hotel were there before the hurricane. We were actually happy to be going home. This experience was terrible.
Stayed 3 nights in Jan 2026

8/10 Good

Alicia Shantel

Travelled with family
Liked: Cleanliness
Room was clean although they were short on towels which was a bit inconvenient. The staff was friendly and went above and beyond to accommodate us.
Stayed 7 nights in Dec 2025

10/10 Excellent

Donald

Stayed 4 nights in Jan 2026