Boutique Hotels in Naples

It was very nice, especially on Friday when it was not packed and we didn’t have to wait long lines. My only issue was that Hotels.com charged me additional of $80 for an extra guest which we didn’t have as it was only me and my two girls. and when I called Hotels.com, they said to contact the hotel so they’ll email them a confirmation that it was only me with two kids… which I did. the hotel said they can’t help me with that that I should contact Hotels.com. Hotels.com said I should contact the hotel directly… just playing ping-pong. Nobody helped and I still pay the $80 additional for nothing. Also, when I left the hotel, I got a receipt that I paid for a total of two nights parking and breakfast that I took my kids on Saturday morning. ( which was not great at all for the $70. I paid… there’s Dunkin’ Donuts in the hotel that was better for us) A few days later I saw that I was charged $68.27 directly from my credit card… I called the hotel to find out what’s the charge for they said I did not return the towels which obviously I did… I really don’t need towels with blue stripes from a hotel…. Long story short I received credit for that made me feel that they’re trying to charge the additional and if you’re lucky enough to notice you did than if not, you lose. Basically, I’m sure I’m gonna come back to the hotel