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Hakone Yumoto Onsen Tenseien

4.0 star property
Hotel in Hakone with 24-hour front desk and restaurant

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Lobby lounge
Exterior
Garden
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AU$322
24 Nov - 25 Nov

Explore the area

View map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311
  • Place, Tenzan Onsen
    ‪2 min drive‬
  • Place, Hakone Open Air Museum
    ‪25 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪25 min drive‬

Room options

View all photos for Standard Twin Room, Breakfast Included, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Breakfast Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Breakfast and Dinner Included, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Japanese Western Style Room, Breakfast Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
In-room safe
  • 13 sq m
  • Sleeps 2
  • 2 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Toilet with electronic bidet
Hairdryer
In-room safe
  • 13 sq m
  • Sleeps 2
  • 2 Twin Futons

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About the area

Hakone

At Hakone Yumoto Onsen Tenseien you'll be within steps of Tamadare Falls and Gyokuren Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find luggage storage, a lift and a banquet hall. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Yumoto hotel include Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park.

What's nearby

  • Tenzan Onsen - 2 min drive - 1.0 km
  • Lake Ashi - 21 min drive - 18.5 km
  • Hakone Open Air Museum - 25 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 25 min drive - 7.9 km
  • Hakone Gora Park - 26 min drive - 7.6 km

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 114 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬18 min walk
  • ‪はつ花そば 本店 - ‬8 min walk
  • ‪茶のちもと - ‬8 min walk
  • ‪画廊喫茶 ユトリロ - ‬10 min walk
  • ‪ハイカラ中華 日清亭 - ‬10 min walk

About this property

Hakone Yumoto Onsen Tenseien

Hotel in Hakone with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. Hakone Yumoto Onsen Tenseien offers its guests hot springs. Hakone Yumoto Onsen Tenseien also features a vending machine, a garden, and a lift. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

  • 198 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue
Hakone Yumoto Onsen Tenseien offers 198 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
Services include Thai massages and massages. Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 6600

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Yumoto Onsen Tenseien?

Hakone Yumoto Onsen Tenseien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakone Yumoto Onsen Tenseien?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hakone Yumoto Onsen Tenseien on 24 Nov 2025 start from AU$318.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakone Yumoto Onsen Tenseien?

Yep, Hakone Yumoto Onsen Tenseien has a free self car park. Onsite parking is limited.

Are there any beaches close to Hakone Yumoto Onsen Tenseien?

The closest beach to Hakone Yumoto Onsen Tenseien is Atami Sun Beach (14.6 km).

Does Hakone Yumoto Onsen Tenseien serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hakone Yumoto Onsen Tenseien?

No, Hakone Yumoto Onsen Tenseien does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Yumoto Onsen Tenseien?

Yep, you can grab a meal at Hakone Yumoto Onsen Tenseien's onsite restaurant.

What time are check-in & check-out at Hakone Yumoto Onsen Tenseien?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hakone Yumoto Onsen Tenseien?

No, only service animals are allowed.

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 233 reviews
Rating 8 - Good. 85 out of 233 reviews
Rating 6 - Okay. 20 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel with onsen
Stayed 2 nights in Apr 2025

6/10 Okay

GEOFFREY

Stayed 1 night in Jul 2025

8/10 Good

Huaijin

Stayed 2 nights in Jun 2025

4/10 Poor

lior

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go, 2 stars max

Very old hotel Terrible condition Most of the staff don't know a word in english The property is in a bad maintenance situation
Stayed 3 nights in May 2025

10/10 Excellent

Benny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
Stayed 1 night in Mar 2025

10/10 Excellent

SHUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Breakfast was amazing!!
Stayed 1 night in Nov 2024

8/10 Good

chin lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Stayed 3 nights in Nov 2024

6/10 Okay

donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Shang Bing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, shopping areas were very closed by the hotel. I will stay in this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

HELEN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.
Stayed 1 night in Oct 2024

8/10 Good

Daren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

keiko

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Siu pang benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Shlomi Shlomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Justin, Maumelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024

10/10 Excellent

Nickolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shlomi Shlomo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024

10/10 Excellent

RUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019