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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
Hotel in Mountain View with free breakfast and fitness centre

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
The current price is AU$211
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Mountain View, CA
  • Place, Computer History Museum
    ‪5 min drive‬
  • Place, Googleplex
    ‪7 min drive‬
  • Place, Shoreline Amphitheatre
    ‪7 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mountain View

Holiday Inn Express Mountain View - S Palo Alto by IHG places you in the centre of Mountain View, within just a 5-minute stroll of Silicon Valley and within 15 minutes of Stevens Creek Trail. Highlights at this hotel include in-room free WiFi, free high-speed Internet and tablet computers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe and free use of bicycles. Each morning free buffet breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Shoreline West hotel include Levi's Stadium and Stanford University.

What's nearby

  • El Camino Hospital - 5 min drive - 2.5 km
  • Computer History Museum - 5 min drive - 4.7 km
  • Moffett Federal Airfield - 6 min drive - 5.8 km
  • Googleplex - 7 min drive - 6.1 km
  • Shoreline Amphitheatre - 7 min drive - 6.5 km

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Kunjip Tofu - ‬10 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel in Mountain View with free breakfast and fitness centre
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness centre and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Water dispenser
  • Coffee shop
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Holiday Inn Express Mountain View - S Palo Alto by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Mountain View - S Palo Alto by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Mountain View - S Palo Alto by IHG on 23 Nov 2025 start from AU$210.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Yep, Holiday Inn Express Mountain View - S Palo Alto by IHG has a free self car park. Onsite parking is limited.

Is Holiday Inn Express Mountain View - S Palo Alto by IHG family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Mountain View - S Palo Alto by IHG is a hit with families.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, Holiday Inn Express Mountain View - S Palo Alto by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 283 out of 485 reviews
Rating 8 - Good. 133 out of 485 reviews
Rating 6 - Okay. 41 out of 485 reviews
Rating 4 - Poor. 13 out of 485 reviews
Rating 2 - Terrible. 15 out of 485 reviews

Reviews

2/10 Terrible

Anthonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Well for first off our room was ready at check in time. Our “New clean sheets” were dirty there was a stain. The mini fridge did not work as well so I had nowhere to store my insulin. There had to be a plumbing issue because there was a foul smell coming from the toilet without the fan, ac or having any type of air circulation going in the smell would linger into the room. We told the employees but there was nothing the staff could do for us, no change of room not even a refund if we wanted to leave. We only tolerated it one night and spent the rest of our trip elsewhere. I hope the company can fix the issue we experienced because it was not right what we had to deal with.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly even with us getting there late into the night! Thanks guys!
Stayed 2 nights in Jul 2025

10/10 Excellent

ming

Stayed 1 night in Jul 2025

6/10 Okay

Hye

Stayed 5 nights in Jul 2025

10/10 Excellent

Suenee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to place I can go
Stayed 1 night in Jul 2025

8/10 Good

ayad

Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Amenities
Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!
Stayed 4 nights in Jun 2025

2/10 Terrible

Julie

Travelled with partner
Disliked: Property conditions & facilities
Arrived very late from emergency flight from out of state. Parking lot spaces small and when I told front desk no parking spots he said, "you will have to park on the street". Did manage to find one tight spot with car on one side with a sticker "new driver please be patient". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025

10/10 Excellent

NICHOLE

Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The coffeemaker in the room didn't work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Jackie, Temple City

Stayed 2 nights in Jun 2025

8/10 Good

Sophia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great personal customer service

Great customer service at the front desk very personal young man
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raj, Mountain View

Stayed 4 nights in May 2025

10/10 Excellent

Marisela

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Mountain View with Family

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Benito, Woodlake

Stayed 2 nights in May 2025

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Ly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to shopping center.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sebastian

Stayed 1 night in Apr 2025