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Sheraton Palo Alto Hotel

Property class: 3.5

Photo gallery for Sheraton Palo Alto Hotel

A modern hotel entrance with a covered patio, columns, and a fountain.
A landscaped outdoor area with a bench, a tree, and a building with large windows.
A spacious lobby with a wooden ceiling, a reception desk, seating area, and large windows.
A room with a large window overlooking a garden with trees and a water feature.
A modern restaurant with wooden ceiling and walls, large windows, and neatly arranged tables and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$314
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
625 El Camino Real, Palo Alto, CA, 94301
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Stanford University
    ‪1 min walk‬
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a large window with a view of greenery.

Traditional Room, 1 Double Bed

8.6 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two armchairs, a desk, and a TV.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

A hotel room with two beds, a sitting area with a chair, a lamp, and a view through a door.

Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A room with a large window overlooking a garden with trees and a water feature.

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony

A hotel room with two beds, a sitting area with a chair, a lamp, and a view through a door.

Suite, 1 Bedroom, Balcony

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A room with a large window overlooking a garden with trees and a water feature.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed (1 Sofa bed)

A balcony with two metal chairs and a glass table, surrounded by a metal railing.

Premium Room, 1 King Bed (1 Sofa bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double Bed

A room with a large window overlooking a garden with trees and a water feature.

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Kitchenette

A conference room with a glass table and leather chairs, a kitchenette with dark cabinets, and framed pictures on the wall.

Studio, 1 King Bed, Kitchenette

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Kitchenette (1 Sofa bed)

A compact hotel room with a kitchenette, a bed, and a framed picture on the wall.

Studio, 1 King Bed, Kitchenette (1 Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Breakfast included
  • Pet-friendly
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8.8 out of 10, Excellent, 1,001 reviews
The price is AU$193
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About the area

Palo Alto

At Sheraton Palo Alto Hotel you'll be within just a 10-minute stroll of Stanford University and Stanford Shopping Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Poolside Grill, serves local cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 5405 square feet (502 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Palo Alto hotel include Stanford University Medical Center and Facebook Campus.

What's nearby

  • Silicon Valley - 1 min walk - 0.0 km
  • Stanford University - 1 min walk - 0.1 km
  • Stanford Shopping Center - 6 min walk - 0.6 km
  • Stanford Theatre - 8 min walk - 0.7 km
  • Stanford Stadium - 13 min walk - 1.1 km

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco International Airport (SFO) - 37 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee - ‬6 min walk
  • ‪Pizza My Heart - ‬8 min walk
  • ‪Sprout Cafe - ‬7 min walk
  • ‪Pho Ha Noi - ‬7 min walk

About this property

Sheraton Palo Alto Hotel

Sheraton Palo Alto Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 5405 square feet (502 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Palo Alto Hotel. For a fee, parking is available.

This 3.5-star Palo Alto hotel is smoke free.

  • 346 guestrooms or units
  • 4 levels
  • 5405 sq ft of conference space
  • 502 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Palo Alto Hotel offers 346 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • 5,405 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23 per person
  • Self-parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Frequently asked questions

What is the cancellation policy at Sheraton Palo Alto Hotel?

Sheraton Palo Alto Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Palo Alto Hotel?

As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Palo Alto Hotel on 10 Oct 2026 start from AU$314, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Palo Alto Hotel?

Yep, Sheraton Palo Alto Hotel has a self car park with in/out privileges for USD 20.00 per day. A self car park is also available, for a fee.

Does Sheraton Palo Alto Hotel have a pool?

Sheraton Palo Alto Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6 AM to 10:00 PM.

What makes Sheraton Palo Alto Hotel a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Palo Alto Hotel.

Is Sheraton Palo Alto Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Palo Alto Hotel is a hit with families.

Does Sheraton Palo Alto Hotel serve breakfast?

You bet, full brekkie is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Palo Alto Hotel?

No, Sheraton Palo Alto Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Palo Alto Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Palo Alto Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Palo Alto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 90 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clem rooms and excellent staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightfully warm pool; great location!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were amazing and amenities spot on. Recommended hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sara Ahmad the guest manager is one of the best, She’s very knowledgeable & Professional. We will stay again with this hotel because of the great customer care & service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and helpful. The rooms and all the facilities were super clean. The hallways, elevators the common areas were in very clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything during our stay was excellent 👌. Enjoyed Palo Alto!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and in excellent condition and staff are very friendly and accommodating.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed here
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place professional staff love the food in the restaurant . I would love to come back.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Place was very beautiful and well located
Stayed 16 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything love it I have stayed there whenever I need to go to Stanford hospital which is often ❤️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Spacious, great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a well maintained property.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great front desk staff. Great area and walkable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great convenient location to Stanford U. For the price, I would expect more upgrades and renovations. Breakfast was excellent- staff excellent as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean walkable
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. A special shoutout to their restaurant. Available for Breakfast Lunch and Dinner. Excellent food and service. Made it very convenient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas felt a bit dated in ways but room was very comfortable. A very well-managed property in a nice location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any Sheraton is always top notch and this one does not disappoint. Beautiful property, great staff and wonderful rooms.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Stanford stadium and stores
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Location great and good quality. Some rooms are a bit noisy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room and facilities were clean. All of the staff were friendly and helpful. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel property is extremely nice. Very clean, Rooms were perfect. Restaurant on site was very good. Food delicious, service excellent, staff very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff (check-in, cleaning staff) were very friendly. They made our visit enjoyable. The staff at the Poolside Grill were exceptionally accommodating. We arrived before closing, yet they greeting us and served us with kindness and patience. The food was delicious. Thank you to all the staff who made our stay relaxing and enjoyable.
Stayed 1 night in May 2026