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SureStay Plus Hotel by Best Western Mountain View

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Standard Room, 2 Queen Beds, Non Smoking
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Free breakfast
Fitness facility
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$151
includes taxes & fees
24 May - 25 May

Explore the area

View map
Mountain View, CA
  • Place, San Andreas Fault Trail
    ‪2 min walk‬
  • Place, San Antonio Shopping Center
    ‪11 min walk‬
  • Place, Rengstorff Park
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

King Room with Kitchen

  • Sleeps 2
  • Free Wi-Fi

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About the area

Mountain View

SureStay Plus Hotel by Best Western Mountain View puts you in the centre of Mountain View, 4.1 km (2.5 mi) from Palo Alto VA Hospital and 5.3 km (3.3 mi) from Shoreline Amphitheatre. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. .Sights within a 15-minute drive of this North Los Altos hotel include Stanford University and Santa Clara Convention Center.

What's nearby

  • San Andreas Fault Trail - 2 min walk - 0.2 km
  • San Antonio Shopping Center - 11 min walk - 1.0 km
  • Rengstorff Park - 11 min walk - 1.0 km
  • Stevens Creek Trail - 3 min drive - 2.5 km
  • Los Altos History Museum - 4 min drive - 2.6 km

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 16 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪Kunjip Tofu - ‬9 min walk
  • ‪Mendocino Farms - ‬14 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Slice House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

SureStay Plus Hotel by Best Western Mountain View offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Mountain View. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Mountain View hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and free newspapers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Days Inn & Suites by Wyndham Mountain View
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is AU$137
includes taxes & fees
29 May - 30 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Mountain View?

Yep, SureStay Plus Hotel by Best Western Mountain View has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on 30 May 2026 start from AU$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Mountain View have a pool?

SureStay Plus Hotel by Best Western Mountain View has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from May 01 to October 31).

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Mountain View?

No, SureStay Plus Hotel by Best Western Mountain View does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Mountain View?

Check-in begins at 3 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 261 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 216 out of 1002 reviews
Rating 4 - Poor. 117 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

William Lucas

Business traveller
Disliked: Cleanliness
Bed was hairy. I asked for it to be changed, and they gave me another room for the night. Other room was hairy on bed too. Stayed in original bed and cleaned it off. Later in the stay they changed the sheets and the bed was hairy again
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

6/10 Okay

Gene

Disliked: Amenities, property conditions & facilities
The staff is friendly. The rooms are clean. The breakfast is mediocre. The hotel is not ideal for business travellers.
Stayed 3 nights in Jan 2026

8/10 Good

Do

Stayed 2 nights in Dec 2025

10/10 Excellent

Natalyn

Stayed 1 night in Dec 2025

10/10 Excellent

ji

Stayed 1 night in Dec 2025

4/10 Poor

anne

Disliked: Amenities, property conditions & facilities
The room was clean, but the place feels a bit shady. There was a man smoking outside on the walkway next to my room. As a female traveling alone, this is not what I want to approach after walking up two flights of stairs at night time. Also, the man who checked me in would not stop asking me questions to try and figure out if he knew me. This felt uncomfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Jaylynn

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was the second time I stayed here. The first time was great. The room was really nice and staff was fantastic. This second time around I had my two kids with me and the room they had put me in which was room 102 was awful. It was dirty. The carpet was stained, there was a boot print on the wall, the pillow case had stains, I also found a bug inside of the sheets which freaked me out. I had taken pictures just incase because they charged a deposit fee and showed night staff. He had informed me they had no more available rooms with two beds and asked if I can come back tomorrow instead. Ummm no I made reservations for this night because I was in town for only this night. He ended up being able to accommodate us which I was thankful for but he was arguing over the bug until I showed him the picture and finally told him to go look for himself at the room if he didn’t believe me. He told me no that it was housekeeping/maintenance job. Once I checked out in the morning the lady at the front desk said as very nice definitely way better then the night staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Orlando

Travelled with group
De lo mejor
Stayed 1 night in Nov 2025

2/10 Terrible

Samuel

Liked: Amenities
I paid for the night ahead of time on Expedia but the owner decided to charge me again. Then he said it would be refunded. Then he said it never happened. Then called the cops on me. Long story short, the owner charged me twice, lied about it then told the police I was banned. I never got refunded and will never stay at a hotel that scams people.
Stayed 1 night in Nov 2025

4/10 Poor

Princess

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had ants when we arrived, our heater did not work, and the front door had a crack in it. very upsetting because the hotel could not give us a discount since we used Expedia to book
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Jaylynn

Liked: Cleanliness, property conditions & facilities
The room was nice and clean. The front desk staff were great and helpful. I would go back again.
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, amenities
Great location, in more ways than advertised. Had to bring my car to service for a day and was able to take the bus, bus stop 1 block away.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

8/10 Good

BRANDON

Stayed 5 nights in Oct 2025

10/10 Excellent

Angielyn

Travelled with family
Front desk staff is friendly. Approachable. Although room smells, because it’s an old building, room is clean.
Stayed 1 night in Oct 2025

6/10 Okay

Ron

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Cami

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian, Dover

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Itzel

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

10/10 Excellent

Nina, Sacramento

Liked: Cleanliness
Stayed 1 night in Oct 2025