4/10 Poor
Phyllis
Travelled with group
9 Nov 2025
Both TVs did not work, called the front desk and they were going to send somebody right away. I waited 45 minutes and finally had to put my do not disturb out so I can take a shower to leave for a wedding. Stopped at the front desk on the way out and they said they have someone look at it. When I get back to my room both TVs were on but no volume. Call the front desk again and the manager came down because all of the maintenance workers had gone home for the day. Could not get you the TV to work so had to switch my rooms this was now 12:15 a.m.. I asked why I was there not maintenance on duty 24 hours and he had no answer. Also the bed and pillows were very uncomfortable, did not have a good night's sleep. The manager offered me a free breakfast for the next morning but I already had plans to meet people from the wedding party for breakfast off property. He said this was all he could do for me as my reservation was made on Expedia. Oh well! 😞
Phyllis
Stayed 1 night in Nov 2025































