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Hilton Santa Cruz/Scotts Valley

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Terrace/patio
Lobby
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$256
includes taxes & fees
6 July - 7 July

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

8.4 out of 10
Very good
(65 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.0 out of 10
Very good
(50 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
Premium bedding
Sofa bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Santa Cruz

At Hilton Santa Cruz/Scotts Valley, you'll be 4.3 km (2.7 mi) from Henry Cowell Redwoods State Park and 6.6 km (4.1 mi) from Roaring Camp Railroads. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Stonehouse Bar and Grill, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Stonehouse Bar and Grill is the hotel's own bar. Enjoy the Hot tub, free pool cabanas and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Santa Cruz hotel include Pacific Avenue and Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.5 km
  • University of California, Santa Cruz - 7 min drive - 5.8 km
  • Roaring Camp Railroads - 8 min drive - 5.0 km
  • Santa Cruz Beach Boardwalk - 9 min drive - 9.3 km
  • Mystery Spot - 10 min drive - 9.3 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. Parking is available for a fee.

This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Languages

English, Spanish

Similar properties

Property amenity

Four Points by Sheraton Santa Cruz Scotts Valley

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,002 reviews
The price is AU$233
includes taxes & fees
10 July - 11 July
Four Points by Sheraton Santa Cruz Scotts Valley

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of 4 July 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on 6 July 2025 start from AU$256.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Santa Cruz/Scotts Valley?

Yep, Hilton Santa Cruz/Scotts Valley has a self car park with in/out privileges for USD 18 per night.

Are there any beaches close to Hilton Santa Cruz/Scotts Valley?

The closest beach to Hilton Santa Cruz/Scotts Valley is Capitola Beach (9.7 km).

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yep, and guests love it! Hilton Santa Cruz/Scotts Valley has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Santa Cruz/Scotts Valley a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Santa Cruz/Scotts Valley.

Is Hilton Santa Cruz/Scotts Valley family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Hilton Santa Cruz/Scotts Valley is a hit with families.

Does Hilton Santa Cruz/Scotts Valley serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Santa Cruz/Scotts Valley?

No, Hilton Santa Cruz/Scotts Valley does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Santa Cruz/Scotts Valley?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Santa Cruz/Scotts Valley?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 579 out of 1137 reviews
Rating 8 - Good. 237 out of 1137 reviews
Rating 6 - Okay. 168 out of 1137 reviews
Rating 4 - Poor. 90 out of 1137 reviews
Rating 2 - Terrible. 63 out of 1137 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

It was great except for one thing. I have a service dog and was told that she wasn't allowed on the carpet and that we had to sit on the floor side of the bar. According to the law my service dog is allowed everywhere I am, so she should've been able to accompany me to a table. We were able to eat, but that was a bit frustrating. I didn't want to make a scene and wanted to make this known via my review. We will need coming up again as the hotel was great, but will be bringing our own food. If you would like to talk more please reach out.
Stayed 1 night in Apr 2025

4/10 Poor

Tom

They have a crazy parking system and I got charges $18 a day plus tax for parking. They finally reversed the parking, but it wasted about 30 minutes of my time. Totally inexcusable. Plus I got two rent a cop parking tickets. This location is in a relatively remote location, so I don't see that they would be subject to parking issues. Plus, their breakfast was over $20 in a crappy dining room. Certainly not the level of a Hilton that I expected.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ for rural families

Resort was lovely, the trees were gorgeous and fragrant, the upper parking lot was busy on the weekend but tbh not even remotely similar to being anywhere IN Santa Cruz. Being from a small touristy mountain town we felt pretty at home. Even the drive down into Santa Cruz was doable for someone who is used to a super rural life, pace, and drive. No complaints from us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia, Los Angeles

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kenon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close enough to Santa Cruz and Capitola(about 15 min drive to either). Friendly staff. Hotel feels like it’s in the forest. Will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shelley

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KANAAN, san diego

Stayed 2 nights in Mar 2025

8/10 Good

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, didn’t love the fact that breakfast doesn’t come with the room
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Lobby and pool area. The food was good and the bar offers a great happy hour during the week. Comfortable beds with average bathroom. Did not like paying $20 for parking, as a rewards member, and ample parking available.
Stayed 1 night in Feb 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Nayibe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for a getaway from the city with my partner, and we loved it. I would give it 10/10 and would recommend it!
Stayed 1 night in Mar 2025

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities
The parking was charged without notice before booked.
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were very uncomfortable poor sleep other than that staff was very great and the property is beautiful and clean but the beds are a no go
Stayed 2 nights in Mar 2025

8/10 Good

Treston

Liked: Cleanliness, staff & service
Pool was dirt
Stayed 2 nights in Mar 2025

2/10 Terrible

Tajina

Stayed 2 nights in Mar 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odor and Dusty

The moment I opened the room, it has strong pungent odor. Look around the room and the bathroom to see where the odor came from, turned out to be the carpet. The filled in soap and lotion bottles had dirt landed on top meaning the house keeper did not refill them for a long time. The pillows were smelly with tiny knots…gross!
Stayed 2 nights in Mar 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue we had was the Handicap accessible room was not originally saved for us, but accommodations were seized and we got a Handicap accessible room.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my teenage daughter and a couple of her friends to the boardwalk for a girls weekend. I got a king suite. The size of the room was perfect. The living room area was also a perfect size. They had plenty of space and so did I. I was excited that we had our separate bathrooms.
Stayed 2 nights in Mar 2025

4/10 Poor

Kayla

Travelled with partner
Disliked: Amenities, property conditions & facilities
I honestly feel the price for this hotel is way over value. First off we paid extra in order to have a balcony expecting a view of some sort, come to find out we are on the parking level and have a view of the parking lot. And by no fault of the guests, this meant our night was filled with car headlights, car alarm beeps and people pulling up during random hours of the night. Secondly, the central cooling did not work and it was so hot and humid inside. We set it to cool and “on” and the room would not cool down, we opened our sliding glass door however with the headlights at night we had to close the curtain which kept the room stuffy. Thirdly we were not provided with a privacy placard for the door and when I called to ask for one at the front desk I was informed they were “out of stock but would come up and put a pet sign which will be equally recognized as privacy”. I never did receive that placard and it might seem petty but the ability to place that placard on our door while we are out adventuring gives me peace of mind which I did not have on our stay here. And lastly everything was just extremely pricey and the quality was not up to expectations, honestly. we had breakfast here which for the two of us it was $60 and the bacon was like cardboard and extremely salty. All in all the staff were plenty friendly but with the quality of this stay it's safe for me to say we will not be visiting here again or else I must redefine what "Hilton" means to me.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oceana

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location out of the in-town traffic. resort feeling - 10 minutes to the harbor. would stay again!
Stayed 1 night in Mar 2025

6/10 Okay

Renee

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Jayde

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Meah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the exterior design of the hotel. It felt so grand. The style of the hotel was beautiful and helped my trip to truly feel like a vacation. The staff were very considerate and kind.
Stayed 1 night in Mar 2025