See all properties
Save

Hilton Santa Cruz/Scotts Valley

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Property preview
Terrace/patio
Reception
Daily full breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
The current price is AU$160
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Place, Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Place, Mystery Spot
    ‪9 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 Bedroom

Highlights

Fireplace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Flat-screen TV, MP3 dock

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Sofa bed
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Flat-screen TV, MP3 dock

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(25 reviews)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(74 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Terrace/patio

Hampton Inn Santa Cruz West, CA

Westside Santa Cruz
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 604 reviews
The price is AU$186
includes taxes & fees
30 Nov - 1 Dec
Hampton Inn Santa Cruz West, CA

About the area

Santa Cruz

At Hilton Santa Cruz/Scotts Valley, you'll be 4.3 km (2.7 mi) from Henry Cowell Redwoods State Park and 6.6 km (4.1 mi) from Roaring Camp Railroads. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Stonehouse Bar and Grill, serves Californian cuisine and is open for breakfast, brunch, lunch and dinner. Stonehouse Bar and Grill is the hotel's own bar. Enjoy the Hot tub, free pool cabanas and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Santa Cruz hotel include Pacific Avenue and Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.8 km
  • Mystery Spot - 9 min drive - 9.3 km
  • Santa Cruz Wharf - 9 min drive - 10.8 km
  • Santa Cruz Beach Boardwalk - 10 min drive - 9.3 km
  • Natural Bridges State Park - 11 min drive - 11.9 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Laughing Monk Brewing - ‬3 min drive
  • ‪Bruno's Bar and Grill - ‬3 min drive
  • ‪Pizza Series - ‬3 min drive

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7000 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Hotel Paradox, Autograph Collection
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,120 reviews
The price is AU$196
includes taxes & fees
30 Nov - 1 Dec
Hotel Paradox, Autograph Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults and USD 14.95 to 20.00 for children
  • Self-parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of 22 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on 7 Dec 2025 start from AU$160.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Santa Cruz/Scotts Valley?

Yep, Hilton Santa Cruz/Scotts Valley has a self car park with in/out privileges for USD 18 per night.

Are there any beaches close to Hilton Santa Cruz/Scotts Valley?

The closest beach to Hilton Santa Cruz/Scotts Valley is Capitola Beach (9.7 km).

Does Hilton Santa Cruz/Scotts Valley have a pool?

Yep, and guests love it! Hilton Santa Cruz/Scotts Valley has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Santa Cruz/Scotts Valley?

Hilton Santa Cruz/Scotts Valley features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Santa Cruz/Scotts Valley a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Santa Cruz/Scotts Valley.

Is Hilton Santa Cruz/Scotts Valley family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Hilton Santa Cruz/Scotts Valley is a hit with families.

Does Hilton Santa Cruz/Scotts Valley serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Santa Cruz/Scotts Valley?

No, Hilton Santa Cruz/Scotts Valley does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Santa Cruz/Scotts Valley?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Santa Cruz/Scotts Valley?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 635 out of 1222 reviews
Rating 8 - Good. 256 out of 1222 reviews
Rating 6 - Okay. 172 out of 1222 reviews
Rating 4 - Poor. 96 out of 1222 reviews
Rating 2 - Terrible. 63 out of 1222 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Stayed 3 nights in Jul 2025

6/10 Okay

Carole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a beautiful property my room was nice but there was no instructions in the form of pamphlets on how to use the TV or the air conditioning. I called once to ask someone to come show me how to use the air conditioner no one came in 45 minutes no one came so I called again and they did come the pillows on the bed were like Old Flower sacks. Outside my bedroom window was a cement wall. It was quiet and nice otherwise we were so floored to find out that the breakfast was not complimentary and was in fact $26 each
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times. It’s beautiful, clean, and the hotel staff is wonderful.
Stayed 1 night in Aug 2025

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful front desk. Check-in was a breeze. Clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel! The location is wonderful easy access to and from the highway. Also, staff and the entire environment were outstanding!
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janto, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anjula

Every thing was awesome ❤️
Stayed 2 nights in Aug 2025

8/10 Good

Arnold

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, nice staff, convenient. Clean rooms, overall good feeling and rested. Only issue was noise from above. Heavy foot steps.
Stayed 1 night in Aug 2025

10/10 Excellent

Damion

Stayed 2 nights in Aug 2025

10/10 Excellent

Kaitlan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!! We enjoyed our stay and plan to be back! Staff was friendly, room was clean, and the pool was awesome! I was not told about parking the first night, but was able to pay with a QR code in the parking lot.
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint hotel, tucked away in the hills of Santa Cruz. The fitness center was clean, the pool was heated and the rooms were nice. My only complaint would be there was only one small elevator and I would have loved some fresh coffee for guests in the lobby. There’s a nice coffee shop with a cute name called Brewed Awakening across the street.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place located a short drive from Santa Cruz. Staff was extremely competent and courteous.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhenhao

Stayed 1 night in Aug 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice it has a hot tub. And very close to Santa Cruz.
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant food was excellent. The beds were very comfortable. But the room was never serviced in the three days I stayed. Had to go to the lobby in order to get supplies. When we told management about the room smelling like smoke. The response was that it was a no smoking room.
Stayed 3 nights in Aug 2025

6/10 Okay

Cecilia

Stayed 2 nights in Jul 2025

8/10 Good

Jennie

Travelled with partner
Liked: Amenities
Everything went well. There was only 1 person at check in so I had to wait for him to finish the previous guests file before checking me in. Also need explanation on what to do with parking notices.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norberto

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosemarie

Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Property conditions & facilities

Nice, but not great.

The amenities are just okay, the pool was very crowded, not sure if all of the people were actual guests of the hotel. I chose this hotel for the pool. 99% of the hotels I stay in provide free coffee in the lobby, this hotel charges you. Also, paying for parking and receiving notes on my car everyday (even though I registered with the 3rd party app), was a bit annoying.
Stayed 4 nights in Jul 2025

10/10 Excellent

Teryl

Stayed 2 nights in Aug 2025