6/10 Okay
Richard, Charlestown
Travelled with partner
10 Oct 2025
We had high expectations for the Saint-Sulpice (my wife had stayed there a decade ago and had very fond memories), and while we had a beautiful room, certain flaws detracted from the experience. First, after a long day of travel, we wanted only to shower and get to sleep, but we discovered the shower was not draining, so rather than risk a flood or stand in soapy, dirty water, we had to ask for a staff member to attend to the problem at 8:30pm. They did so, and we were grateful, so at least they were responsive. Second, however, the room was not very clean -- fixtures smudged and greasy; cabinets in kitchenette marked with gray fingerprints; most surfaces grimy, from counters to tables to windowsills. Not what one would expect from a hotel of this caliber (and at this price). Also disappointing was the WiFi -- we tried to stream a program on our laptop, and got only the spinning wheel of death! On the upside, the staff were very nice, the breakfast was very good, and the location is wonderful. If the room, which was a 6th floor penthouse level, a spacious and light-filled apartment, had been fresh and clean, our stay would have been happily memorable. Oh, well.
Richard
Stayed 2 nights in Oct 2025



































