See all properties
Save

The Westin Excelsior, Florence

5.0 star property
Luxury Florence hotel in Santa Maria Novella with bars/lounges

Choose dates to view prices

Photo gallery for The Westin Excelsior, Florence

Premium bedding, pillow-top beds, minibar, in-room safe
Lunch, dinner, brunch served; Mediterranean cuisine
Lobby
Penthouse, 1 King Bed, Terrace | Bathroom
Fitness facility
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Piazza Ognissanti 3, Florence, FI, 50123
  • Popular LocationPiazza di Santa Maria Novella5 min walk
  • Popular LocationCathedral of Santa Maria del Fiore12 min walk
  • Popular LocationHistoric Center - Downtown18 min walk
  • AirportFlorence (FLR-Peretola)24 min drive

Room options

View all photos for Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Terrace

Penthouse, 1 King Bed, Terrace

Penthouse, 1 King Bed, Terrace

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace, River View (Non Smoking)

Presidential Suite, 1 King Bed, Terrace, River View (Non Smoking) | Living room

Presidential Suite, 1 King Bed, Terrace, River View (Non Smoking)

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Suite, 1 King Bed, River View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, River View (Belvedere)

Suite, 1 King Bed, Terrace, River View (Belvedere) | Living room

Suite, 1 King Bed, Terrace, River View (Belvedere)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, Terrace

Panoramic Suite, 1 King Bed, Terrace | Living room

Panoramic Suite, 1 King Bed, Terrace

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The St. Regis Florence
Hot tub
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (236)
The price is AU$3,614
for 1 night
includes taxes & fees
27 May - 28 May
The St. Regis Florence

About the area

Florence

A luxury stay in the heart of Florence awaits you at The Westin Excelsior, Florence. Within just a 10-minute stroll, you'll find popular attractions like Pitti Palace and Basilica of Santa Maria Novella. Highlights at this boutique hotel include 2 bars/lounges, a restaurant and a rooftop terrace. .The restaurant, Sesto On Arno-Temp Closed, serves Mediterranean cuisine and is open for brunch, lunch and dinner. ORVM Bar is the hotel's own lobby lounge, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas, a gym and coffee/tea in a common area. Full breakfast is available daily. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Santa Maria Novella hotel, attractions include Piazza di Santa Maria Novella and Uffizi Gallery.

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk
  • Basilica of Santa Maria Novella - 7 min walk
  • Uffizi Gallery - 12 min walk
  • Cathedral of Santa Maria del Fiore - 12 min walk
  • Historic Center - Downtown - 18 min walk

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
  • Florence Santa Maria Novella Station - 8 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • Se - Sto - 1 min walk
  • Winter Garden by Caino - 1 min walk
  • Osteria dei Centopoveri - 3 min walk
  • Il Profeta - 2 min walk
  • Hotel Croce di Malta - 3 min walk

About this property

The Westin Excelsior, Florence

Luxury Florence hotel in Santa Maria Novella with bars/lounges
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Westin Excelsior, Florence. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Westin Excelsior, Florence offers 171 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 33 per day)
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (EUR 55 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available for a fee: EUR 44.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ORVM Bar
  • Sesto On Arno-Temp Closed

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 44.50 per person
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Valet parking fee: EUR 55 per day (in/out privileges)
  • Nearby parking fee: EUR 33 per day (984 ft away)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excelsior Florence
Excelsior Westin Florence
Florence Excelsior
Florence Westin
Florence Westin Excelsior
Westin Excelsior Florence
Westin Excelsior Hotel
Westin Excelsior Hotel Florence
Westin Florence
Westin Florence Excelsior
Westin Excelsior Florence Hotel
Westin Excelsior
The Westin Excelsior, Florence Hotel
The Westin Excelsior, Florence Florence
The Westin Excelsior, Florence Hotel Florence

Frequently asked questions

What is the cancellation policy at The Westin Excelsior, Florence?

The Westin Excelsior, Florence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Excelsior, Florence?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at The Westin Excelsior, Florence on 22 May 2024 start from AU$1,223.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Excelsior, Florence?

Yep, The Westin Excelsior, Florence has covered valet parking with in/out privileges for EUR 55 per day.

What makes The Westin Excelsior, Florence a romantic place to stay?

Romance packages and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Excelsior, Florence.

Is The Westin Excelsior, Florence family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise The Westin Excelsior, Florence is a hit with families.

Does The Westin Excelsior, Florence serve breakfast?

Sure does, full brekkie is available daily.

Is there a free airport shuttle available at The Westin Excelsior, Florence?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Westin Excelsior, Florence?

Yep, you can grab a meal at The Westin Excelsior, Florence's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at The Westin Excelsior, Florence?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Westin Excelsior, Florence?

No, only service animals are allowed.

The Westin Excelsior, Florence Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 240 out of 326 reviews" "
Rating 8 - Good. 57 out of 326 reviews" "
Rating 6 - Okay. 21 out of 326 reviews" "
Rating 4 - Poor. 6 out of 326 reviews" "
Rating 2 - Terrible. 2 out of 326 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
Stayed 2 nights in Nov 2023

6/10 Okay

ROBERT

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very overpriced compared to other hotels we stayed at in Italy on the trip with less amenities.
Stayed 2 nights in Sep 2023

10/10 Excellent

Madlyn

Stayed 1 night in Sep 2023

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional hotel. Lovely location on the Arno. A service
Stayed 4 nights in Aug 2023

6/10 Okay

Dmitri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked location, view. Disliked staff and service
Stayed 3 nights in Jul 2023

10/10 Excellent

Meri

Stayed 1 night in Jun 2023

10/10 Excellent

Rina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed. The views from the rooftop bar were magnificent! We'd stay here again.
Stayed 6 nights in May 2023

10/10 Excellent

Mikhail, Redmond

Stayed 7 nights in Apr 2023

10/10 Excellent

Karen

Stayed 2 nights in Apr 2023

10/10 Excellent

kostantinos, LORTON

Stayed 3 nights in Mar 2023