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Crowne Plaza Minneapolis West by IHG

Property class: 3.5

Photo gallery for Crowne Plaza Minneapolis West by IHG

A spacious lobby with a brick wall, a chandelier, and a seating area with sofas and a coffee table.
A spacious lobby with a high ceiling, exposed brick walls, and a patterned carpet. There are multiple seating areas with leather chairs and tables, and a chandelier hanging from the ceiling.
An outdoor patio with multiple tables and chairs, surrounded by greenery and a clear view of the landscape.
A spacious living room with a large sofa, armchairs, a dining table with a cake, and a television.
A bar area with wooden cabinets, bar stools, and pendant lighting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$179
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
3131 Campus Drive, Plymouth, MN, 55441
  • Place, Plymouth Playhouse
    ‪18 min walk‬
  • Place, Medicine Lake
    ‪19 min walk‬
  • Place, Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a window with curtains.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the outdoors.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a white sofa, a small table, a desk with a computer, a television, and a bed.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A hotel dining area with a wooden table, chairs, a television, and artwork on the walls.

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Plymouth

At Crowne Plaza Minneapolis West by IHG you'll be within just a 10-minute stroll of Abbott Northwestern - WestHealth and West Health Medical. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa at Plymouth Creek can include deep-tissue massages, hot stone massages, body wraps and facials along with access to the sauna. The restaurant, Creekside Cafe and Lounge, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to aerobics classes. 38193 square feet (3548 square metres) of event facilities include 35 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3.5-property class Plymouth hotel include U.S. Bank Stadium and Target Center.

What's nearby

  • Plymouth Playhouse - 18 min walk - 1.5 km
  • Medicine Lake - 19 min walk - 1.7 km
  • Sky Zone Indoor Trampoline Park - 2 min drive - 1.8 km
  • U.S. Bank Stadium - 17 min drive - 25.3 km
  • Mall of America - 23 min drive - 38.7 km

Getting around

  • Fridley Station - 21 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Cowboy Jack's - ‬4 min drive
  • ‪Perkins American Food Co. - ‬3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

Crowne Plaza Minneapolis West by IHG offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on selected days. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West by IHG. Free self parking is available.

This 3.5-star Plymouth hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Conference rooms
  • 38193 sq ft of conference space
  • 3548 sq. m of conference space
  • Built in 1983
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 for adults and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

What is the cancellation policy at Crowne Plaza Minneapolis West by IHG?

Crowne Plaza Minneapolis West by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Minneapolis West by IHG?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West by IHG on 18 Oct 2026 start from AU$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Minneapolis West by IHG?

Yep, Crowne Plaza Minneapolis West by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Minneapolis West by IHG?

The closest beach to Crowne Plaza Minneapolis West by IHG is Wirth Lake (10.9 km).

Is there a spa on site at Crowne Plaza Minneapolis West by IHG?

Yep, Spa at Plymouth Creek is available for guests. You'll enjoy heaps of services like body wraps and facials, as well as deep-tissue massages.

Does Crowne Plaza Minneapolis West by IHG have a pool?

Crowne Plaza Minneapolis West by IHG has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Crowne Plaza Minneapolis West by IHG?

Crowne Plaza Minneapolis West by IHG features a full-service spa, a health club and an indoor pool.

What makes Crowne Plaza Minneapolis West by IHG a romantic place to stay?

1 hot tub and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Minneapolis West by IHG.

Is Crowne Plaza Minneapolis West by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Minneapolis West by IHG is a hit with families.

Does Crowne Plaza Minneapolis West by IHG serve breakfast?

Sure does, full breakfast is offered weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Crowne Plaza Minneapolis West by IHG?

No, Crowne Plaza Minneapolis West by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Minneapolis West by IHG?

Yep, you can grab a meal at Crowne Plaza Minneapolis West by IHG's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Crowne Plaza Minneapolis West by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 999 reviews
Rating 8 - Good. 274 out of 999 reviews
Rating 6 - Okay. 113 out of 999 reviews
Rating 4 - Poor. 72 out of 999 reviews
Rating 2 - Terrible. 57 out of 999 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly and rooms are clean!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property. Huge lobby and lounge.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and large property. The bar is a great place to hang out and lots of covered parking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,quiet,clean room..Wonderful staff..
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & large. Plenty of meeting rooms available for our group.
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely dirty and run down.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to handicaped rooms was a considerable distance from entrance and lobby. It seemed like at least the distance of a football field or more. The staff were aware of distance and offered a wheelchair. The hotel staff were acomidating and helpfull. The breakfast had plenty of choices and the food was good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable and quiet stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh buffet with service. Parking was to the side and a 3 min walk
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice quiet place
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For someone who has issues with bending at my knees, the toilets in the room were way too low. I couldn’t sit on the one in my room without it causing me pain. I had to use the restroom near the lobby. Other than that one complaint. The staff were amazing and friendly. The food was on point, especially the pizza at the bar.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was except the parking lot was on the other side and there was no ramp. I had to pull my suitcase up and down the stairs.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real complaint is that the common areas were exceptionally cold all weekend. Staff was great.
Europa Room stage.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Extremely run down property. Pool was not working, paint chipping off everywhere, the wooden benches in sauna were all broken you can’t sit down, fitness equipment old and run down. Truly sad. Lack of upkeep… sure that at some point in time it was a great hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were hot
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Clean room, good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dogs were welcomed with love, and my odd requests were honored with a smile by every single person I met. The staff are attentive, kind, and have an easy manner. The hotel handled a big Minnesota spring storm with grace. I ended up extending my stay by a week!
Walking path through the woods right outside.
The view from many rooms is of the snowy woods, or Plymouth Creek.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Comfortable and a good value but does show a little age in few spots.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall a ok experience. Noticed there wasn’t any maintenance check done in my room prior to my arrival since there was a section without electricity. No microwave in the room which I found odd. Gym equipment were in ok condition.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Amenities
Easy check-in and friendly staff. Rooms are comfortable, but a bit dated.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good proximity to all the Minneapolis things we wanted to see! We really enjoyed the hot tub and pool after long days of sight seeing, and the bar staff was particularly wonderful.
Stayed 3 nights in Aug 2025

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