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The Ritz-Carlton Key Biscayne, Miami

Photo gallery for The Ritz-Carlton Key Biscayne, Miami

Property amenity
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
A room with two armchairs facing a large window with a view of the sea.
A spacious lobby with a large window offering a view of the ocean, furnished with sofas and armchairs, and adorned with potted plants.
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Air-conditioning
  • Gym
The current price is AU$876
includes taxes & fees
25 May - 26 May

Explore the area

View map
455 Grand Bay Dr, Key Biscayne, FL, 33149
  • Place, Key Biscayne Beaches
    ‪1 min walk‬
  • Place, Galleria Shopping Center
    ‪9 min walk‬
  • Place, Crandon Park
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪28 min drive‬

Room options

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About the area

Key Biscayne

A luxury stay in Key Biscayne awaits you at The Ritz-Carlton Key Biscayne, Miami. You'll be 15.7 km (9.7 mi) from Bayside Marketplace and 16 km (9.9 mi) from Kaseya Center. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Luma, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. Rumbar is the resort's own cocktail bar. Spend the day at the beach where you'll find cabanas, and enjoy the 11 outdoor tennis courts and gym. 30000 square feet (2787 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. Full breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 30-minute drive of this 5-property class Key Biscayne resort include Port of Miami and University of Miami.
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What's nearby

  • Key Biscayne Beaches - 1 min walk - 0.0 km
  • Galleria Shopping Center - 9 min walk - 0.8 km
  • Biscayne Community Center & Village Green Park - 12 min walk - 1.0 km
  • Crandon Park - 17 min walk - 1.4 km
  • Bill Baggs Cape Florida State Park - 1 min drive - 1.1 km

Getting around

  • Financial District Metromover Station - 14 min drive
  • Hialeah Market Station - 23 min drive
  • Miami International Airport (MIA) - 37 min drive

Restaurants

  • ‪Key Biscayne Beach Club - ‬19 min walk
  • ‪El Gran Inka - ‬11 min walk
  • ‪Piononos - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Tutto Pizza & Pasta - ‬13 min walk

About this property

The Ritz-Carlton Key Biscayne, Miami

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton Key Biscayne, Miami, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's club, a children's pool and outdoor tennis courts. For a fee, parking is available. A complete renovation of The Ritz-Carlton Key Biscayne, Miami was completed in December 2025.

This 5-star Key Biscayne resort is smoke free.

  • 1 building
  • 421 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2000
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Ritz-Carlton Key Biscayne, Miami offers 421 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels, video game consoles and Netflix. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

This Key Biscayne resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

The on-site spa has 21 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:30 AM for a fee: USD 35 for adults and USD 19 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Dune Beach Bar
  • Luma
  • Paralía
  • Pura Vida
  • Rumbar

Things to do

  • 11 outdoor tennis courts
  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 5 outdoor pickleball courts
  • 6 outdoor padel courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Surfing/bodyboarding
  • Table tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Splash pad
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 30,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 21 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (165 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Portable hoist available
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per night
  • Resort fee: USD 70 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 19 for children
  • Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Rollaway bed fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Key Biscayne Miami Ritz-Carlton
Key Biscayne Ritz-Carlton
Miami Key Biscayne Ritz-Carlton
Miami Ritz-Carlton Key Biscayne
Ritz-Carlton Key Biscayne
Ritz-Carlton Key Biscayne Miami
Ritz-Carlton Miami Hotel Key Biscayne
Ritz-Carlton Miami Key Biscayne
Ritz-Carlton Key Biscayne Miami Hotel
Ritz-Carlton Miami Hotel
Ritz-Carlton Miami
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne Miami Resort
Ritz-Carlton Miami Resort
Miami Hotel Key Biscayne
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne
Key Biscayne Ritz Carlton
The Ritz Carlton Key Biscayne Miami
The Ritz-Carlton Key Biscayne, Miami Resort
The Ritz-Carlton Key Biscayne, Miami Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Resort Key Biscayne

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Key Biscayne, Miami?

The Ritz-Carlton Key Biscayne, Miami offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Key Biscayne, Miami?

As of 7 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Key Biscayne, Miami on 25 May 2026 start from AU$876, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Key Biscayne, Miami?

Yep, The Ritz-Carlton Key Biscayne, Miami has valet parking with in/out privileges for USD 60 per night.

Are there any beaches close to The Ritz-Carlton Key Biscayne, Miami?

Yep, The Ritz-Carlton Key Biscayne, Miami is on Key Biscayne Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and boat tours.

Is there a spa on site at The Ritz-Carlton Key Biscayne, Miami?

Yep, there is an onsite spa at The Ritz-Carlton Key Biscayne, Miami. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Ritz-Carlton Key Biscayne, Miami have a pool?

The Ritz-Carlton Key Biscayne, Miami has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Ritz-Carlton Key Biscayne, Miami?

The Ritz-Carlton Key Biscayne, Miami features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Ritz-Carlton Key Biscayne, Miami a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Key Biscayne, Miami.

Is The Ritz-Carlton Key Biscayne, Miami family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton Key Biscayne, Miami is a hit with families.

Does The Ritz-Carlton Key Biscayne, Miami serve breakfast?

You bet, full breakfast is on offer daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton Key Biscayne, Miami?

No, The Ritz-Carlton Key Biscayne, Miami does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton Key Biscayne, Miami?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at The Ritz-Carlton Key Biscayne, Miami?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Ritz-Carlton Key Biscayne, Miami?

No, only service animals are allowed.

Is there a golf course on site at The Ritz-Carlton Key Biscayne, Miami?

There is a golf course next to The Ritz-Carlton Key Biscayne, Miami.

The Ritz-Carlton Key Biscayne, Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1005 reviews
Rating 8 - Good. 174 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Newly remodeled and lovely.
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great property with great rooms and restaurants. All the amenities are great. Only problem was that it was understaffed. All the staff were gfriendly and courteous but there were not enough to handle the guests. Also there were little things like no robes or slippers in the room, and there was a trim board along the bottom of the slidding doors to the balcony that is a serious trip hazzard. A great property that we will probably go back to, and hopefully they will have enough people to assist guests and justify the high nightly rates.
Stayed 3 nights in Jan 2026

8/10 Good

brian d, Groton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great beach and pool scene, the hotel will undergo an upgrade in May 2025, it’s dated but not too bad. The service was great, nice people. It an expensive week with food and drink, but a great week that has a relaxing vibe! The staff and service were A
Stayed 4 nights in Apr 2025

10/10 Excellent

Yandeivys

Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
I’ve been to this property 4 times. The staff is always excellent and I love the food options. The tennis staff is amazing. The main lobby is beautiful. It looks like the rooms and some of the spaces could use and update as they are a little tired.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked attention to healthy foods, as well as unique. Good hotel layout. No reading material is unbelievably inferior. Very expensive in every way.
Stayed 5 nights in Apr 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time during this past weekend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awezome
Stayed 1 night in Mar 2025

6/10 Okay

Jiyun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area with many activities during the day. Ideal to have own transportation to explore mainland for shopping and restaurants in Miama vicinity
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the second time we’ve stayed at this property. The staff is wonderful and ready to accommodate anything that you need. The walk to the beach is so short, and I love the fact that there is an adult only and children’s pool. There’s an amazing coffee bar for custom drinks. The location is a quick ride to the Brickell area where there’s a many amazing restaurants and shopping. I will continue to stay at this property. My only complaint is the food overall is not as good as the coconut Grove, Ritz Carlton, which is where we also stay frequently because we have a child that attends the university of Miami aside from the room service and pool and beach menu being not quite as good as coconut Grove and South Beach properties. I would say it’s a perfect resort and I’m being super critical because I would give the food a seven or eight it is not terrible. I just enjoy the options the menus at the other properties better Isabel’s at the Coconut Grove Ritz Carlton is hands-down our favorite. it is also definitely very difficult to get service on the beach. I did have to chase down the server who was lovely and there was only one person working the entire beach and again I’m being super critical because at $1000 plus a night you’re just looking for superior service. Overall, I would still give this property at 10 you cannot beat the location. The staff the access to a beautiful picture perfect beach and two amazing pools. We will definitely stay after the renovation is complete.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio, Huixquilucan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible expiration liked everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in love with this property and everyone that works there is wonderful. The only comment I have is they need new towels by the pool. They were frayed on the edges and many fresh towels had stains on them. My only flaw on the property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Stayed 1 night in Feb 2025

10/10 Excellent

Doreen, Syosset

Liked: Cleanliness, staff & service, property conditions & facilities
The property is just beautiful. The staff is very professional, friendly and helpful. The lunch at the Mexican restaurant was phenomenal. The best quesadillas I’ve ever had!
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

john

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Disappointed

For the Ritz, I expect better.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and such a relaxing stay! Will definitely be back again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yejun

Stayed 4 nights in Jan 2025

10/10 Excellent

Lynley

Travelled with group
Liked: Amenities, property conditions & facilities
Great stay! Nice amenities and great food.
Stayed 3 nights in Jan 2025

4/10 Poor

Jennifer

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Ok, but not worth the money

Property is run down, the staff was friendly but not helpful and I never got my ice that I asked for…
Stayed 1 night in Jan 2025