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The Gates Hotel South Beach

4.0 star property
Hotel with a rooftop terrace, 4-minute walk to Collins Avenue Shopping Area

Photo gallery for The Gates Hotel South Beach

Outdoor pool, open 7:00 AM to 8:00 PM, pool cabanas (surcharge)
Property preview
1 bedroom, down duvets, in-room safe, desk
Outdoor pool, open 7:00 AM to 8:00 PM, pool cabanas (surcharge)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is AU$262
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
2360 Collins Avenue, Miami Beach, FL, 33139
  • Place, Miami Beach Beaches
    ‪4 min walk‬
  • Place, Collins Avenue Shopping Area
    ‪5 min walk‬
  • Place, Miami Beach Convention Center
    ‪9 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds, Pool View

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (2 QUEEN BEDS - ADA ACCESSIBLE)

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible (2 QUEEN BEDS - ADA ACCESSIBLE)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Terrace, Pool View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View

View from room

Suite, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (1 KING BED - ADA ACCESSIBLE)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (1 KING BED - ADA ACCESSIBLE)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Balcony

1 bedroom, down duvets, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Terrace

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Terrace

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Balcony

View from room

Suite, 1 King Bed, Mobility Accessible, Balcony

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Down duvet
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Miami Beach

The Gates Hotel South Beach places you in the centre of Miami Beach, within a short 5-minute stroll of popular places like Collins Avenue Shopping Area and Miami Beach Beaches. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Gates Restaurant, is open for breakfast, lunch and dinner. Gates Lobby Bar is the hotel's own lobby lounge, serving drinks along with breakfast and light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool cabanas. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7 AM and noon. There's also the convenience of valet parking. .Attractions within a short walk of this 4-property class South Beach hotel include Miami Beach Boardwalk and within a 15-minute walk you'll find Miami Beach Convention Center.

What's nearby

  • Miami Beach Beaches - 4 min walk - 0.4 km
  • Collins Avenue Shopping Area - 5 min walk - 0.4 km
  • Miami Beach Convention Center - 9 min walk - 0.8 km
  • Lincoln Road Mall - 3 min drive - 1.7 km
  • Fontainebleau - 4 min drive - 2.4 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 14 min drive
  • Miami International Airport (MIA) - 25 min drive

Restaurants

  • ‪LivingRoom Lounge At The W SouthBeach - ‬4 min walk
  • ‪Watr at the 1 Rooftop - ‬2 min walk
  • ‪Neighbor - ‬2 min walk
  • ‪Mr Chow - ‬4 min walk
  • ‪STK Steakhouse - ‬1 min walk

About this property

The Gates Hotel South Beach

Hotel with a rooftop terrace, 4-minute walk to Collins Avenue Shopping Area
The Gates Hotel South Beach offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Gates Hotel South Beach. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Miami Beach hotel.

  • 235 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Gates Hotel South Beach offers 235 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down duvets. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55.64 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: USD 17 to 25 for adults and USD 17 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gates Lobby Bar
  • Gates Restaurant
  • Pool Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 52.44 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 17.00 to 25.00 for adults and USD 17.00 to 25.00 for children
  • Valet parking fee: USD 55.64 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Barclaycard, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft South Beach Hotel Miami Beach
Aloft South Beach Hotel
Aloft South Beach Miami Beach
Gates Hotel South Beach DoubleTree Hilton Miami Beach
Gates Hotel South Beach DoubleTree Hilton
Gates South Beach DoubleTree Hilton Miami Beach
Gates South Beach DoubleTree Hilton
The Gates South Miami
The Gates Hotel South Beach Hotel
The Gates Hotel South Beach Miami Beach
The Gates Hotel South Beach Hotel Miami Beach
The Gates Hotel South Beach a DoubleTree by Hilton

Frequently asked questions

What is the cancellation policy at The Gates Hotel South Beach?

The Gates Hotel South Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Gates Hotel South Beach?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at The Gates Hotel South Beach on 18 Nov 2025 start from AU$182.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Gates Hotel South Beach?

Yep, The Gates Hotel South Beach has secured covered valet parking with in/out privileges for USD 55.64 per night.

Are there any beaches close to The Gates Hotel South Beach?

Yep, The Gates Hotel South Beach is a short 3-minute walk from Miami Beach Beaches.

Does The Gates Hotel South Beach have a pool?

Yep, and guests love it! The Gates Hotel South Beach has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

Does The Gates Hotel South Beach serve breakfast?

Yep, continental breakfast is available daily between 7 AM and noon.

Is there a free airport shuttle available at The Gates Hotel South Beach?

No, The Gates Hotel South Beach does not offer an airport shuttle service.

Is there a bar or restaurant at The Gates Hotel South Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Gates Hotel South Beach?

Check-in begins at 4 PM. Check-out time is 11 AM.

The Gates Hotel South Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 675 out of 1230 reviews
Rating 8 - Good. 265 out of 1230 reviews
Rating 6 - Okay. 142 out of 1230 reviews
Rating 4 - Poor. 77 out of 1230 reviews
Rating 2 - Terrible. 71 out of 1230 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Efisia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at The Gates Hotel for two nights and found it to be a convenient choice, especially since we had friends staying just across the street. Although we didn’t spend much time at the hotel itself, it suited our needs perfectly for a short stay. The room was comfortable, and we had a good night’s sleep both nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and nice hotel, kind employees
Stayed 10 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Adaeze

Travelled with partner
Disliked: Amenities
No microwave in the room and the refrigerator is in the bathrooms that alone is a turn off.
Stayed 3 nights in Jul 2025

10/10 Excellent

Myah, Roscoe

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Dora, Ponce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Near of the beach, restaurants, very clean and friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
I truly appreciated the service throughout the hotel—staff were consistently kind and attentive. The hotel itself was clean, quiet, and well-maintained. Its location was also excellent, with restaurants, supermarkets, and a pharmacy all within close walking distance.
Stayed 7 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Brandy H

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and stay. Wanted for nothing! Perfect access to everything SB has to offer.
Stayed 1 night in Jul 2025

8/10 Good

Omer

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Latisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Nice & quiet. Far away from the hustle & bustle but just a quick walk away from the action.
Stayed 3 nights in Jul 2025

10/10 Excellent

Roni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my honeymoon special
Stayed 5 nights in Jul 2025

8/10 Good

Stylianos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room rate, blinds could be updated, they are frayed and don’t close easily. All in all a good experience
Stayed 3 nights in Jul 2025

4/10 Poor

Clareth Concepcion

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodnicqua Lachez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about this beautiful property . From the beautiful aesthetics, art, very great customer service and how they text to check on you . Staff was so helpful and showed us where some places close by to eat and or shop at . loved how relaxing it was and clean. 10/10 I love the activities provided especially some free ones ☺️I will definitely be returning again whenever I am in miami .
Stayed 3 nights in Jul 2025

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have ever been to while on vacation absolutely great experience!!! The beds were so cozy, the room was very spacious, the balcony view was amazing, the pool area was absolutely gorgeou, the staff was very friendly and helpful and cateredto every need, we even received the first hour free on the E bike which was so much fun i highly recommend trying the bike and they have great bike lanes on the strip!!! We will definitely be staying here every time we come to Miami!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Shanea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail, Irving

Stayed 2 nights in Jul 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall very nice. A few updates on the side with balconies. Great pool service. Cabanas over priced. But pool staff was amazing! Tv in room was mounted crooked (306).
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great we had 8th floor balcony which the views from the balcony were amazing!!! The pool area was absolutely beautiful and the front desk was most helpful and kind and very attentive and we will back on Friday so we are definitely looking forward to staying again!!! Plus it's really close to the beach with great amenities!!! 5 star all the way!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Theasha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
the ambiance of the hotel is pleasant. the room I was issued was filthy with dirt and hair in the shower food on the floor and gum stuck to the rug i filed a complaint with the hotel and still haven’t heard from a manager was told i couldn’t be issued a refund because the room is booked from expedia
Stayed 1 night in Jul 2025

4/10 Poor

Rosalind

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
First off, they are no longer Doubletree Hilton. They have made drastic changes to the menu to the service to the activities. The staff that were in the restaurant they weren't friendly. They weren't attentive orders were constantly wrong mean to children did not want to get ice or get napkins almost killed my sister with an allergy Were not responsive at all.
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the beach. Beach chairs and towels are provided - included in the resort fee. Restaurant has good food. Overall a good hotel and can be very affordable on certain weeks. Never a cool place to hang out. Glad they were not blasting rap music this time. Staff was very polite.
Stayed 5 nights in Jul 2025