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Wyndham Garden Mexico City Polanco

3.5 star property
Hotel with a fitness centre, a short walk to Paseo de la Reforma

Photo gallery for Wyndham Garden Mexico City Polanco

Reception
45-inch LCD TV with satellite channels, TV
Exterior
Terrace/patio
Standard Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
The current price is AU$236
includes taxes & fees
16 May - 17 May

Explore the area

Map
Leon Tolstoi 22, Mexico City, 11590
  • Chapultepec Park
    ‪8 min walk‬
  • Angel of Independence Monument
    ‪16 min walk‬
  • U.S. Embassy
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Sofa bed
Blackout curtains
Down duvet
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Sofa bed - twin
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Mexico City

Wyndham Garden Mexico City Polanco puts you in the heart of Mexico City, within just a 10-minute stroll of popular attractions like Paseo de la Reforma and Chapultepec Park. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .At the hotel's own lounge bar, you can stop for a drink. 645 square feet (60 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. English breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Reforma hotel include Chapultepec Castle and Avenida Presidente Masaryk.

What's nearby

  • Chapultepec Park - 8 min walk - 0.7 km
  • Chapultepec Castle - 9 min walk - 0.8 km
  • Angel of Independence Monument - 16 min walk - 1.3 km
  • U.S. Embassy - 17 min walk - 1.5 km
  • Auditorio Nacional - 4 min drive - 2.6 km

Getting around

  • Chapultepec Station - 9 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Sodome - ‬3 min walk
  • ‪Los Panchos - ‬1 min walk
  • ‪Central de Pizzas - ‬3 min walk
  • ‪Hamburguesas HM - ‬3 min walk
  • Las Hijas de la Tostada - Anzures

About this property

Wyndham Garden Mexico City Polanco

Hotel with a fitness centre, a short walk to Paseo de la Reforma
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 645 square feet (60 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Wyndham Garden Mexico City Polanco. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 10 levels
  • Conference rooms
  • 645 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wyndham Garden Mexico City Polanco offers 96 accommodations with washers/dryers and a safe. Beds feature down duvets. 45-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (MXN 148 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Mexico City Polanco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 280 for adults and from MXN 280 for children
  • Valet parking fee: MXN 148 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Frequently asked questions

What is the cancellation policy at Wyndham Garden Mexico City Polanco?

Wyndham Garden Mexico City Polanco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Mexico City Polanco?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Mexico City Polanco on 16 May 2025 start from AU$235.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Mexico City Polanco?

Yep, Wyndham Garden Mexico City Polanco has covered valet parking for MXN 148 per night.

Is Wyndham Garden Mexico City Polanco family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Garden Mexico City Polanco is a hit with families.

Does Wyndham Garden Mexico City Polanco serve breakfast?

Yeah, English brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Wyndham Garden Mexico City Polanco?

No, Wyndham Garden Mexico City Polanco does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Mexico City Polanco?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wyndham Garden Mexico City Polanco?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Wyndham Garden Mexico City Polanco?

No, pets and service animals are not allowed.

Wyndham Garden Mexico City Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Stayed 2 nights in Dec 2024

10/10 Excellent

Abhijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Stayed 1 night in Dec 2024

4/10 Poor

Helen

Disliked: Staff & service
Hotel service is not good
Stayed 8 nights in Dec 2024

6/10 Okay

Verified traveller

The staff in the reception-not helpfull. They don't know even how to get to the most central turists sites..Not nice. Bad servise in the recepcion. Torn towels!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bajo nivel del equipo de recepcion.Parte de las toallas estaban se deshacian. La ventana no se podia abrir.. y no laareglaron poe toda la semana.El servicio del moso y Patrisia la limiadora, excelente.No volveremos
Stayed 4 nights in Dec 2024

10/10 Excellent

Sergio

Stayed 2 nights in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was A
Stayed 2 nights in Nov 2024

10/10 Excellent

Amorliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get any type of welcome benefit as a VIP member, the front desk was very curt and to the point. However, the restaurant staff is absolutely fantastic, the food and drinks were great. They were extremely welcoming. The view of the castle is a plus. Thank you!
Stayed 4 nights in Nov 2024

10/10 Excellent

jaime

Stayed 2 nights in Nov 2024

8/10 Good

BERENICE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente opción
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and great location!
Stayed 4 nights in Nov 2024

8/10 Good

Morella

Business traveller
Liked: Cleanliness, staff & service
The towels in the room are in terrible conditions, old and torn.
Stayed 2 nights in Nov 2024

2/10 Terrible

Savannah

Travelled with family, Travelled with group
Disliked: Staff & service
I think the check in experience told us exactly what we needed to know at this property. At check-in, agent couldn’t find our reservation. Instead of communicating what he was doing, he just stayed silent and we were left confused what was going on. while we were waiting Another guest jumped in front of us and he assisted her and that was really rude because we still didn’t know whether we had a room or not. When we got to our room, there was dust bunnies and stains on the sheets. Throughout our stay in the room, the AC said it was cooling, but it never did leaving the room dry and hot. Because of this everyday, I woke up with a bloody nose. The plugs would go in/out and so we couldn’t charge our devices or use our hot hair tools. one of the guest in the room with me had to check into another hotel because of how uncomfortable it was leading us to waste more money on rooms for our trip was an inconvenience. When we went downstairs to what was going on no one cared. We were told the manager was in a meeting and we could wait for him but again that was an inconvenience. We were not allowed to get more than one key for the room, and there was three guest, again an inconvenience. Just felt that the entire state of this property no one had urgency to help or any customer service skills. With that being said we will not be returning to this property or any property under this brand. The only perk of this property is the bellman BRYAN who was angel and very helpful.
Stayed 4 nights in Nov 2024

4/10 Poor

Laura R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cone Sergio

Business traveller
Stayed 4 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Luis Diego

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a short walk away from chapultecpec
Stayed 2 nights in Sep 2024

2/10 Terrible

Andres

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Thanks Bryan and all staff
Stayed 9 nights in Sep 2024

2/10 Terrible

DANIEL ALFREDO

Stayed 1 night in Aug 2024

8/10 Good

Navor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was smaller than described, but the location is excellent.
Stayed 4 nights in Aug 2024

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities
Smells bad, floor was clean but old, bed was ok, and air conditioning was either full on or off.
Stayed 1 night in Sep 2024