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Air New Zealand Flight FAQs

Where does Air New Zealand fly direct to?
Air New Zealand flies direct to a few places. You can catch a direct flight from Auckland to Taipei, Melbourne, and Sydney. Want to travel a bit farther? You can also fly halfway across the world without a layover with flights to Chicago, San Francisco, Los Angeles, and Houston. 

Is there free Wi-Fi on Air New Zealand flights?
Many Air New Zealand planes are Wi-Fi enabled, but it may not be free. If you’re flying on the fancy new A321neos and A320neos, you’ll definitely have Wi-Fi available on your flight. The 777-300 and 777-200 planes are first in line to get Wi-Fi, so there is a good chance you’ll be able to connect. For all their other aircraft, they are constantly rolling out Wi-Fi connectivity. There’s usually a fee, but Air New Zealand does offer promotional periods where you can use the Wi-Fi totally free.

Does Air New Zealand provide food?
All Air New Zealand flights offer complimentary tea and coffee. If you are feeling a bit peckish on a flight to or from Australia, meals and free-of-charge drinks are offered to The Works and Works Deluxe passengers. Seat and Seat + Bag passengers can buy snacks and drinks, using a credit card, Airpoints Dollars, or voucher for payment.

Where does Air New Zealand fly to?
Air New Zealand serves 48 U.S. cities and more than 80 destinations across the world. Thanks to their membership in the Star Alliance, they partner with giants like United Airlines and Air Canada, as well as non-Star partners like Virgin America and Alaska Airlines. You can see the koru logo touching down in places like London, Los Angeles, Tokyo, and the Pacific Islands, plus all over Australia, from the Gold Coast to Perth. 

Is Air New Zealand affiliated with Qantas?
Air New Zealand and Qantas do code share. Qantas travellers can earn Qantas frequent flyer points and status credits on some Air New Zealand flights through the partnership between the Aussie and Kiwi carriers. Keep in mind that not all Air New Zealand flights are eligible for Qantas frequent flyer points.