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3.9 out of 5

"Not to far from every place that you needed to go good access to commute " More

By a verified traveller on Wed 26 Jun 2019

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Hotel Description

The Heritage Hotel Manila places you in the center of Pasay, within just a 10-minute stroll of Embassy of Japan and within 30 minutes of City of Dreams Manila. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

All 450 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free newspapers, and free bottled water. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include bathrobes, slippers, and free toiletries. In-room massages, safes, and hair dryers are also available.

A pampering day can include Swedish massages and sports massages. The restaurant, Riviera Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the gym and sauna. 8095 square feet (752 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of a free shopping center shuttle.

With a stay at this 4-star Barangay 76 hotel, you'll be 2.3 km (1.4 mi) from SM Mall of Asia and 3.2 km (2 mi) from Manila Bay.

Superior Room Twin Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$100* Per night/room 14 Feb. - 15 Feb.

Club Room Twin Beds, Club Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room King Bed, Club Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Twin Beds, Club Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite King Bed, Club Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Heritage Hotel Manila ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Heritage Hotel Manila

Everyone (6) Family (3)
5 out of 5

Posted by on 28 Jun. 2019

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4 out of 5
Not to far from every place that you needed to go good access to commute

Posted by on 26 Jun. 2019

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Comment from Hotel Management

6 Jul. 2019 by Ed

Dear Valued Guest! It is with great honor to receive such wonderful feedback and commendation from you during your most recent stay! It is through this we keep our team stay motivated and in our best customer service at all times! Thank you and hope to welcome you back personally on your next visit! Best regards, Eduardo Dela Cerna Duty manager

5 out of 5
I like the cleanliness, presentation of the hotel and they upgrade me to a better room with no extra cost.

Posted by on 5 Mar. 2019

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Comment from Hotel Management

8 Mar. 2019 by Ellie

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to know that you had fun during your stay. Thank you again and ooking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

3 out of 5

Posted by on 22 Feb. 2019

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Comment from Hotel Management

29 Apr. 2019 by Ellie

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. Please don't hesitate to share with us your experience. We will highly appreciate it. Best regards, The Management The Heritage Hotel Manila

3 out of 5
Average Hotel it needs a facelift and to have morden Facilities and a fresh outlook..

Posted by on 11 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Ellie

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

5 out of 5
Excellent choice in Manila, will be my base from now on. The food is exceptional.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Ellie

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

5 out of 5
Staff were great had a late checkin so got a upgrade was very nice of them. Food amazing in the lobby area and wait staff very friendly and well presented, my over all stay was great for the few days i stayed

Posted by on 30 Dec. 2018

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Comment from Hotel Management

8 Jan. 2019 by Ellie

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad that you were satisfied with your stay with us. Please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

1 out of 5
Hotel need renovations! Bathroom tiles dirty. Toilet seat and bowls need changing. Windows filthy from outside. Staff need more training for courtesy. Buffet breakfast cold and tasteless, same everyday and empty by 9am.

Posted by , from Australia on 23 Oct. 2018

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Comment from Hotel Management

23 Oct. 2018 by Ellie

Dear Guest, Mabuhay from The Heritage Hotel Manila! We do sincerely apologize for dissatisfaction during your stay. We will look into your comments and will act on it immediately. Again, our apologies. Regards, The Management

Property Features

The Heritage Hotel Manila offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the business-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Manila Buenidia Station (3.8 km / 2.4 mi)
  • Metro station: Baclaran LRT Station (0.8 km / 0.5 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Lobby Lounge - Onsite lobby lounge. Open daily.

24-hour room service is available.

Spa Services

  • Massages
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals not allowed
  • Cash or credit card deposit required
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 7
  • Minimum age for proof of COVID-19 vaccination requirement: 13
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per accommodation, per stay for guests staying between 1 January - 31 December

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PHP 180 and PHP 1150 for adults, PHP 180 and PHP 450 for children (approximately)
  • Airport shuttle fee: PHP 935 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 3000 (subject to availability)
  • Late check-out fee: PHP 3000 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Hotel Manila
  • Heritage Hotel Manila Pasay
  • Heritage Manila
  • Heritage Manila Hotel
  • Heritage Manila Pasay
  • Hotel Heritage Manila
  • Manila Heritage
  • Manila Heritage Hotel
  • Manila Hotel Heritage
  • Heritage Hotel Pasay
  • The Heritage Hotel Manila Pasay, Metro Manila, Philippines
  • The Heritage Hotel Manila Pasay Metro Philippines
  • The Heritage Manila Pasay
  • The Heritage Hotel Manila Hotel
  • The Heritage Hotel Manila Pasay
  • The Heritage Hotel Manila Hotel Pasay

You should know

  • The Heritage Hotel Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.