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Terrado Lyon

3.5 star property

Photo gallery for Terrado Lyon

Superior Room
Superior Room
Terrace/patio
Superior Room
LCD TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is AU$114
23 May - 24 May

Explore the area

View map
Avenida Ricardo Lyon, 25, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Triple Room, Multiple Beds

Executive Triple Room, Multiple Beds

Executive Triple Room, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Santiago

Terrado Lyon puts you in the heart of Santiago, steps from Drugstore and within a 10-minute stroll of Costanera Center. Highlights at this hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of a shopping centre shuttle. .Attractions within a 10-minute drive of this 3.5-property class Providencia hotel include Parque Arauco Mall and Julio Martinez Pradanos National Stadium.

What's nearby

  • Drugstore - 2 min walk - 0.2 km
  • Sculpture Park - 4 min walk - 0.4 km
  • Costanera Center - 6 min walk - 0.6 km
  • Gran Torre Santiago - 9 min walk - 0.8 km
  • Clínica Indisa - 12 min walk - 1.0 km

Getting around

  • Los Leones Station - 1 min walk
  • Matta Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Coppelia - ‬1 min walk
  • ‪La Mechada Nacional - ‬2 min walk
  • ‪NIU Sushi - ‬1 min walk
  • ‪Gras - ‬1 min walk

About this property

Terrado Lyon

There's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Terrado Lyon. A casino shuttle and a bus station shuttle are available for a fee.

This 3.5-star Santiago hotel is smoke free.

  • 91 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Terrado Lyon offers 91 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

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Park Plaza Santiago
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is AU$114
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13.45 for adults and CLP 13.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 13.45 for adults and from CLP 13.45 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open on 01 December and close on 28 February.

Property is also known as

Hotel Torremayor

Hotel Torremayor Providencia

Torremayor

Torremayor Providencia

Hotel Torremayor Providencia Santiago

Torremayor Providencia Santiago

Torremayor Providencia

Hotel Torremayor Providencia Hotel

Hotel Torremayor Providencia Santiago

Hotel Torremayor Providencia Hotel Santiago

Frequently asked questions

What is the cancellation policy at Terrado Lyon?

Terrado Lyon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Terrado Lyon?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Terrado Lyon on 23 May 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Terrado Lyon have a pool?

Terrado Lyon has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from December 01 to February 28.

What makes Terrado Lyon a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Terrado Lyon.

Does Terrado Lyon serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Terrado Lyon?

No, Terrado Lyon does not offer an airport shuttle service.

What time are check-in & check-out at Terrado Lyon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Terrado Lyon?

No, pets are not allowed.

Terrado Lyon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 166 reviews
Rating 8 - Good. 73 out of 166 reviews
Rating 6 - Okay. 20 out of 166 reviews
Rating 4 - Poor. 8 out of 166 reviews
Rating 2 - Terrible. 7 out of 166 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Pablo

Disliked: Cleanliness
La habitación y el baño no estaban del todo limpia. Piso rallado y manchado, guardapolvos deteriorados.
Stayed 1 night in Jan 2026

8/10 Good

David, New York

Liked: Cleanliness
ok
Stayed 5 nights in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is perfect however in this neighborhood a lot of the buildings are old now. I understand this happens, but the hotel is suffering from it's age. It sounded like they were working on fixing it up above me so that's going to help. The staff were all friendly. I have no big complaints. It was definitely very quiet at night.
Stayed 2 nights in Nov 2025

4/10 Poor

Carlos

Stayed 3 nights in Oct 2025

10/10 Excellent

Guohua

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
We travel to Santiago 2-4 times a year and always stay in the same area. Our usual places were booked so we reserved at Torremayor. The exterior was covered to prevent vandalism due to the current civil unrest. We watch Chilean news daily so we expected that. The interior was small but as expected. All services met our standards except the bathroom. It was totally without any surfaces for personal items. The toilet paper was beyond reach while seated..., it was mounted on the opposite wall. We had to put the paper on the floor beside the toilet. Remember, there is no counter surface. We had four days of laughing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was within walking distance of many fine restaurants. Our room was clean and quiet. Staff were excellent and accommodating.
Stayed 2 nights in Apr 2019

4/10 Poor

CN, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of the staff is really nice, however not enough to compensate the lack of cleanliness, order (on my last night they didn’t leave floor towels, floor really dirty) and more importantly the bad heater (doesn’t work continuosly and when working is super noisy)
Stayed 3 nights in Jul 2018

2/10 Terrible

Guillaume, SF

Disliked: Staff & service, property conditions & facilities, room comfort

rip off

extremely noisy rooms, air conditioning is not working and loud beds are uncomfortable got robbed of my phone in front of the hotel (bicycle grab)
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Very bad air conditioned. The noise from the street can be heard on 15th floor.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Worst service ever in my years of travel

I was assigned a room where the air conditioning wasn't cooling the room ever after leaving it on for a long time. The windows of the room could not be opened, so I went down to the front desk to tell them of the problem. They sent a technician up to look at it. He came to "fix" it. I waited another 30 mins and the room just never cooled, it's so warm that I'm unable to sleep. I had to go down again to tell them of the problem. I suggested that they change my room, but the receptionist says there are no available rooms, and he will send the technician up again. The technician turns up in my room with a fan. Not only did it not help, since the windows cannot be opened, it just ended up blowing warm air and the fan was extremely loud and noisy. I had to go down to the front desk for the third time and told him I cant sleep and I need a place to sleep. Finally, he gave me another room to sleep, but he says its for me to sleep for the night and the next day I have to go back to my original room. Next morning, I had to repeat the story to the new staff at the front desk and as usual, they said they will send a technician up to fix it. Even the new staff refused to change my room. After I have gone out for the day, I returned in the afternoon, only to find out that the air conditioner is still not functioning. For the 5th time, I had to tell them about the issue, and it is only now that they finally relented and gave me a new room.

8/10 Good

Mark, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, well located

Hotel Torremayor is a good value, well located hotel, a solid 4 star experience at a reasonable price

8/10 Good

Verified traveller

Liked: Property conditions & facilities
just ok hotel near city center close to many restaurants and metro station. needs better air conditioning -- one tip is to have one more card and let air conditioner running continuously even when you're out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandra R, Portland, OR

Liked: Cleanliness, property conditions & facilities

Great location

I chose this Hotel mainly for it's location, which was perfect for my needs. The room was not fancy but was ok. The included breakfast was just ok.

8/10 Good

Kantilal, Shrewsbury

Liked: Cleanliness, staff & service

good hotel

since it was a busy season,i was surprised that i was given a handycap room with no view,hotel was comfortable,i had booked this hotel nov 14 2014 hopping to get a better room,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

New hotel, some construction still being completed but not disturbing. Great location, close to everything.

6/10 Okay

ana

Stayed 4 nights in Jan 2026

8/10 Good

Lucas

Stayed 3 nights in Feb 2026

8/10 Good

joaquim

Stayed 2 nights in Jan 2026

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Mitt i Providencia. Rent, fräscht, snyggt. Underbar pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones acojedoras y el personal muy amable y coordial.
Stayed 1 night in Jan 2026

6/10 Okay

Priscila

Liked: Staff & service, room comfort
O quarto vazava agua do ar condicionado. Entao ficava alagado. O wifi nao era bom e tambem, a piscina estava suja
Stayed 4 nights in Dec 2025

10/10 Excellent

jorge leibe de souza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
atendimento dos funcionários, principalmente no café da manhã. Valeu, gostei muito!
Stayed 4 nights in Aug 2025