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Arenal Suites Gran Vía

4.0 star property
Upscale apartment, walk to Gran Via

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Photo gallery for Arenal Suites Gran Vía

Exterior
Exterior
Family Apartment, 2 Bedrooms, City View (2)
Family Apartment, 2 Bedrooms, City View (1) | View from room
Family Apartment, 2 Bedrooms, City View (2) | Living area
Reviews
9.4

Exceptional

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • DryerDryerDryer
  • WasherWasherWasher
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Silva 14, Planta 1, Madrid, 28004
  • Popular LocationGran Via1 min walk
  • Popular LocationPuerta del Sol8 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)22 min drive

Room options

View all photos for Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 60 sq m
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, City View (1)

Family Apartment, 2 Bedrooms, City View (1)

Family Apartment, 2 Bedrooms, City View (1)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6)

10/10 Exceptional

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio (8)

Business Studio (8)

Business Studio (8)

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

Business Apartment

Business Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • 16 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
SmartRental Collection Gran Via Centric
Kitchen
Washer
Dryer
Free WiFi
4.7 out of 5, Exceptional, (691)
The price is AU$585
for 1 night
includes taxes & fees
22 June - 23 June
SmartRental Collection Gran Via Centric

About the area

Madrid

Arenal Suites Gran Vía places you in the centre of Madrid, steps from Gran Via and within a short 5-minute stroll of Lope de Vega Theatre. .Each apartment is soundproofed and features a washer/dryer, free WiFi and a Smart TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and a down duvet. A coffee/tea maker, a safe and a hairdryer are also available. Housekeeping is available once per stay. .This smoke-free apartment building offers free WiFi in public areas, tour/ticket assistance and a lift.
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What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 8 min walk
  • Royal Palace of Madrid - 10 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 2 min walk
  • Madrid Principe Pio Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Papizza - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Gymage Lounge Resort - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Arenal Suites Gran Vía

Upscale apartment, walk to Gran Via
Arenal Suites Gran Vía offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi.

This 4-star Madrid apartment is smoke free.

  • 8 guestrooms or units
  • Tour and ticket information
  • Lift
  • No smoking on site
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster
  • Electric kettle

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Guidebooks/recommendations

Location highlights

  • In the city centre
  • In the historical district

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 8 rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid

Frequently asked questions

What is the cancellation policy at Arenal Suites Gran Vía?

Arenal Suites Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arenal Suites Gran Vía?

As of 8 June 2024, prices found for a 1-night stay for 2 adults at Arenal Suites Gran Vía on 1 July 2024 start from AU$244.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Arenal Suites Gran Vía?

No, Arenal Suites Gran Vía does not offer an airport shuttle service.

What time are check-in & check-out at Arenal Suites Gran Vía?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Are pets allowed at Arenal Suites Gran Vía?

No, pets are not allowed.

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 162 reviews" "
Rating 8 - Good. 36 out of 162 reviews" "
Rating 6 - Okay. 4 out of 162 reviews" "
Rating 4 - Poor. 2 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Inna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Xianghong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!
Stayed 2 nights in Dec 2023

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Noisy & terrible customer service
Unfortunately a stay with great potential - ruined. We arrived at the property exactly on the time advised - only to wait around for 20 minutes to get in as they thought someone else would be available to let us in. The apartment and location is very good - but its sold as a sound proof room and unfortunately its far from that. The noise in the main bedroom made it unusable. Traffic noise both from just outside, and the main road. We messaged the hotel after day 2 and got no response. Day 3 on checking out - we messaged again only to be told it might be because of parties in the local area which is just false information. There is clearly a fault with the room we stayed in and the hotel did nothing about it. Submitting a claim afterwards - the hotel are not budging saying everything was fine - hotels.com are hiding behind not being the provider of the hotel. I would not recommend staying here.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexis

Travelled with family, Travelled with group
Christian was an excellent host.
Stayed 5 nights in Jul 2023

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very glad that the toilets had grab bars for seniors. The apartment was spotless.
Stayed 4 nights in May 2023

8/10 Good

Janet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious, I was pleasantly surprised to be honest. Close to Plaza Mayor which was a definite bonus. The staff along with Christian were very nice and accomodating. They took our luggage so we could explore the city as soon as we got to Madrid.
Stayed 3 nights in Apr 2023

10/10 Excellent

Forina

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Shen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Will come back one day
Great location, prompt service, large space and fully functional kitchen with washing machine.
Stayed 2 nights in Jan 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Private Home From Home on Gran Via
These apartments are perfect for comfort , privacy and comfort. A real home from home with very professional support over WhatsApp if and when needed. You will not be disappointed if you stay here.
Stayed 3 nights in Jan 2023