8/10 Good
Patricia
Travelled with family and small children, Travelled with group
17 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located & Kid friendly. We enjoyed included waterpark. Staff is friendly.
My only complaint is with the breakfast coupons they give to guests. They got rid of the included breakfast during COVID, and now offer “buy one get one free” coupons to two of the neighboring restaurants.
At toast a go go breakfast buffet, children are not included with the promotion. So if you are going with an adult and child, you still pay the full price for both.
At the lighthouse restaurant, it is only one coupon per table. So if you have four adults staying in one room, you will end up paying for three adult meals and getting 1 free. Or, if you have multiple people in multiple rooms and wish to be seated at the same table, the same rule will apply. This was not listed on the coupon itself, at the restaurant, or on the menu.
I ended up going to the lighthouse restaurant for breakfast and sat separate from my adult friends who were roomed separately and paying separately to avoid this. When the server provided me with the bill, she asked “are you paying with cash or card?”, I paid with card. My friends paid cash and we left, only to then be chased out of the restaurant for “not paying” as this restaurant “does not accept cash” (direct quote from the server). Smells of discrimination.
Posting to spread awareness - the hotel itself was great, but I would have much rather dined elsewhere than the 2 restaurants they were promoting.
Patricia
Stayed 2 nights in Aug 2025