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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants, 8-minute walk to National Exhibition Centre

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Property video
Lobby
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
Deluxe Suite, 1 King Bed | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$192
includes taxes & fees
20 Feb - 21 Feb

Explore the area

View map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.4 out of 10
Good
(20 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(48 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Single Room

  • Sleeps 1

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Family Queen Room with Sofabed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Accessible Queen Room

  • Sleeps 2

View all photos for Executive Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Queen Room

  • Sleeps 2

View all photos for King Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

King Suite

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.6 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Hilton Guestroom

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Queen Hilton Guestroom

  • Sleeps 2

View all photos for Corner Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Corner Suite

  • Sleeps 2

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

View all photos for Hilton Deluxe King Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

View all photos for Penthouse Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Penthouse Suite

  • Sleeps 4

View all photos for Twin Hilton Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Hilton Room

  • Sleeps 2

View all photos for Junior King Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Junior King Suite

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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Premium Room, 1 King Bed

Holiday Inn Birmingham Airport - NEC by IHG

Marston Green
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,001 reviews
The price is AU$128
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Birmingham Airport - NEC by IHG

About the area

Birmingham

A family-friendly stay in Birmingham awaits you at Hilton Birmingham Metropole. Within just a 10-minute stroll, you'll find National Exhibition Centre and bp pulse LIVE. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, Brightsmith on the Water, is open for breakfast, lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 59998 square feet (5574 square metres) of event facilities include 31 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Marston Green hotel include Resorts World Birmingham and Bullring & Grand Central.

What's nearby

  • Pendigo Lake - 2 min walk - 0.2 km
  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Vox Conference Centre - 7 min walk - 0.7 km
  • bp pulse LIVE - 10 min walk - 0.9 km

Getting around

  • Birmingham International Station - 18 min walk
  • Air Rail Link Tram Stop - 18 min walk
  • Birmingham Airport (BHX) - 10 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬10 min walk
  • ‪Wetherspoon - ‬6 min drive
  • ‪Costa Coffee - ‬12 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Hilton Birmingham Metropole

Family-friendly hotel with 2 restaurants, 8-minute walk to National Exhibition Centre
Hilton Birmingham Metropole offers its guests a kids' pool, an indoor pool, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square metres) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 59998 sq ft of conference space
  • 5574 sq. m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Front of property – evening/night
The Arden Hotel & Leisure Club
  • Pool
  • Spa pool
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 1,500 reviews
The price is AU$118
includes taxes & fees
9 Mar - 10 Mar
The Arden Hotel & Leisure Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 20.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Hilton Birmingham Metropole?

Hilton Birmingham Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 20 Feb 2026 start from AU$191.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Birmingham Metropole?

Yep, Hilton Birmingham Metropole has a self car park for GBP 20.00 per night. A self car park is also available, for a fee.

Is there a spa on site at Hilton Birmingham Metropole?

No, there is no spa at this property. Santai Spa is a short 11-minute walk away.

Does Hilton Birmingham Metropole have a pool?

Hilton Birmingham Metropole has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Birmingham Metropole?

Hilton Birmingham Metropole features a 24-hour health club, an indoor pool and 1 hot tub.

Is Hilton Birmingham Metropole family-friendly?

You bet! With amenities such as a children's pool, as well as highchairs and free extra beds in the guestrooms, it's no surprise that Hilton Birmingham Metropole is a hit with families.

Does Hilton Birmingham Metropole serve breakfast?

Yeah, travelers highly rate the buffet brekkie here! Served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hilton Birmingham Metropole?

No, Hilton Birmingham Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Birmingham Metropole?

Yep, you can grab a meal at Hilton Birmingham Metropole's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Birmingham Metropole?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Birmingham Metropole?

Furry friends are welcome at Hilton Birmingham Metropole, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Annalise

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

8/10 Good

Nilvanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large bed and good size rooms. Excellent breakfast range however the queues for toast/hot breakfast/teas were all long and ended up being a rush
Stayed 1 night in Nov 2025

4/10 Poor

Jemma

Business traveller
Very quick response with room being cold and tv not working but even so a small radiator didnt help. Also bed was so hard like sleeping on floor. Worst night sleep ever for amount i paid
Stayed 1 night in Nov 2025

10/10 Excellent

gareth

Stayed 1 night in Nov 2025

10/10 Excellent

Lester

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you.
Stayed 2 nights in Nov 2025

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, staff & service, amenities
the heating was turned off around 9pm and that left the room very cold all night, the quilt was just too thin for real warmth, and the mattress was rock hard, the bar area excessively busy and noisy to the point food couldnt be ordered until late
Stayed 4 nights in Nov 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and staff very courteous
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is ok but needs a total refurbishment, it is clean and tidy but its is disappointing. Car parking charges are outrageous.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes all very good
Stayed 1 night in Nov 2025

6/10 Okay

Nigel

Travelled with group
Liked: Cleanliness
Room was ok Eating and drinking was expensive
Stayed 2 nights in Nov 2025

4/10 Poor

dean

Disliked: Staff & service
The room which was supposed to be a single deluxe was at the very end of the hotel and when first entered was very cold and even smelt damp,reported to reception advised maintenance would attend , a gentleman turned up with a electric heater and confirmed air con heating had not worked for some time ,if felt like I was lodging at rigsbys rising damp lodgings not a quality hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Emilyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was good size. Breakfast was lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Great h
Stayed 1 night in Oct 2025

2/10 Terrible

Adrian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Cold room, stripped bathtub, the carpet in the hallway with stains and smell status. The staff was okay, no problems with them. But the hotel doesn’t deserve 4 stars. Maximum 2.
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay fabulous breakfast great staff , lady on the front desk at breakfast just lovely and very friendly
Stayed 1 night in Nov 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service
Staff friendly check in and out fast. Room small -heater i plugged in as don’t think heating worked. Had a shower. Room clean. No fridge. 1 had room 522. Enjoyed the stay but would request a different room if ever there again Breakfast good plenty it it and coffees nicecoffee
Stayed 1 night in Nov 2025

2/10 Terrible

Ian

Business traveller
Disliked: Property conditions & facilities
Had a very poor experience. Air conditioning unit in the room didn't work so I had to use the plug in electric heater as the room was freezing. The shower temperature thermostat seemed to be broken and even on the coldest setting is was too hot to fully submerge yourself. There was a real risk of scolding if set anything above this. The TV channels also didn't work. All of these were reported to reception on leaving. Apart from a verbal apology and promise that these issues would be looked into there was nothing offered in the way of compensation. In general the place is in need of some TLC. I will not be staying there again. There are much better places to stay nearby.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

8/10 Good

id

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great evening and the room was very comfortable. The breakfast was fabulous, even the fussiest foody would of enjoyed it. Staff were helpful and new what they were doing.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room, good service, if anything was looking like it could even be half a problem then the service was incredibly proactive to put it right.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely buffet breakfast ,evening meal good Staff were ALL friendly and so helpful
Stayed 2 nights in Oct 2025

4/10 Poor

Denise

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025