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Towneplace Suites By Marriott

3.0 star property

Photo gallery for Towneplace Suites By Marriott

Studio, 1 Queen Bed
Free daily buffet breakfast
Exterior
32-inch flat-screen TV with cable channels, TV, MP3 dock
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$163
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
5310 West Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪14 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • City view
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (No View)

Studio, 1 Queen Bed with Sofa bed (No View)

Studio, 1 Queen Bed with Sofa bed (No View)

  • City view
  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lubbock

At Towneplace Suites By Marriott you'll be within a 15-minute walk of Ballet Lubbock and 2.1 km (1.3 mi) from South Plains Mall. Highlights at this hotel include free buffet breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this 3-property class Lubbock hotel, you'll be 7.6 km (4.7 mi) from Texas Tech University.

What's nearby

  • Ballet Lubbock - 8 min walk - 0.8 km
  • South Plains Mall - 14 min walk - 1.2 km
  • Lubbock Premiere Cinema - 14 min walk - 1.2 km
  • West End Center - 2 min drive - 2.7 km
  • Texas Tech University - 5 min drive - 8.2 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Towneplace Suites By Marriott

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Towneplace Suites By Marriott. Self parking is free.

Smoking is allowed in designated areas at this 3-star Lubbock hotel.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Towneplace Suites By Marriott offers 88 accommodations with coffee/tea makers and designer toiletries. This accommodation is furnished with double sofa beds. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Towneplace Suites By Marriott.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel Lubbock
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Towneplace Suites By Marriott Lubbock
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Towneplace Suites Marriott
Hotel Towneplace Suites By Marriott
Towneplace Suites Marriott
Towneplace Suites By Marriott Hotel
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Towneplace Suites By Marriott Hotel Lubbock

Frequently asked questions

What is the cancellation policy at Towneplace Suites By Marriott?

Towneplace Suites By Marriott offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Towneplace Suites By Marriott?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Towneplace Suites By Marriott on 19 Apr 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Towneplace Suites By Marriott?

Yep, Towneplace Suites By Marriott has a free self car park.

Is Towneplace Suites By Marriott family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Towneplace Suites By Marriott is a hit with families.

Does Towneplace Suites By Marriott serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:30 AM and 9 AM.

Is there a free airport shuttle available at Towneplace Suites By Marriott?

No, Towneplace Suites By Marriott does not offer an airport shuttle service.

What time are check-in & check-out at Towneplace Suites By Marriott?

Check-in begins at 3 PM. Check-out time is noon.

Towneplace Suites By Marriott Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 116 out of 288 reviews
Rating 8 - Good. 82 out of 288 reviews
Rating 6 - Okay. 41 out of 288 reviews
Rating 4 - Poor. 22 out of 288 reviews
Rating 2 - Terrible. 27 out of 288 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

bobby

Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

HASHIEM, PRINCE GEORGE

Stayed 1 night in Dec 2025

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
Afternoon and evening staff were great! The morning person seemed busy telling all her problems to the woman cleaning up the breakfast area. Truly unprofessional.
Stayed 1 night in Nov 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has several problems. (1) The staff wasn't willing to let us in a half hour before check-in, even though other people right after us, before check-in, were able to check in. (2) The breakfast was really poor quality. We even heard the check-in clerk at the time telling another worker that she couldn't wait to get another job. (3) Housecleaning tried to bust our door down without a single knock to clean at 9 AM. They almost busted the latch that was on our side of the door. They ignored the do not disturb sign on the door. Worse, about 45 minutes later, a second person knocked and asked to houseclean. At least, they knocked. Must of 'heard' me talking to the last person. (4) The heater/AC did not work. You either froze or sweated to death, constantly on. (5) When we were allowed to check-in they told us all they had were first floor vacancy which was apparently a lie, since later that night, there were only 3-4 cars in the parking lot. (6) They had no bar soap available to wash your hands. Even at the desk, they had none available. They told us to use dish soap. A good hotel would have found an empty room and got some. But, hey the toilet worked and we had toilet paper. But, we were not impressed with the service, the hotel, or the room. Suggest you don't go there, until something improves in their management. The owners of Marriott wouldn't be impressed with this location if they went thru what we went through.
Stayed 1 night in Nov 2025

8/10 Good

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more).
Stayed 1 night in Jul 2025

10/10 Excellent

Ajay

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
pool and gym weren't open but otherwise was a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Moses

Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, comfortable and the staff was top tier! Will definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Rosie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Stayed 3 nights in Aug 2022

6/10 Okay

Linda

Travelled with pets, Travelled with partner
Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
Stayed 1 night in Mar 2022

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very run down, dirty and highway noise is constant.
Stayed 2 nights in Feb 2022

2/10 Terrible

kim, Austin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Leftover food?

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Stayed 2 nights in Oct 2021

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
Stayed 1 night in Jun 2021