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TownePlace Suites by Marriott Lubbock

3.0 star property

Photo gallery for TownePlace Suites by Marriott Lubbock

A hotel room with a bed, a desk with a lamp, a chair, a sofa, and a large abstract painting on the wall.
A modern hotel room with a large flat-screen TV, a desk, a comfortable sofa, and a large window with a colorful abstract painting.
A modern kitchen with a stainless steel refrigerator, a built-in microwave, and a dishwasher.
A Towneplace Suites by Marriott building with a modern design, featuring a prominent entrance and multiple windows.
A modern dining area with wooden tables and chairs, a kitchen area with a clock, and large windows providing natural light.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$167
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
5310 West Loop 289, Lubbock, TX, 79424
  • Place, Ballet Lubbock
    ‪8 min walk‬
  • Place, South Plains Mall
    ‪1 min drive‬
  • Place, Lubbock Premiere Cinema
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, a painting on the wall, and a wooden headboard.

Suite, 2 Bedrooms

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, desk, chair, and a large window with a painting.

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, a lamp, and a painting on the wall.

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk with a lamp, a chair, a sofa, and a large abstract painting on the wall.

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a colorful view.

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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The price is AU$171
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About the area

Lubbock

At TownePlace Suites by Marriott Lubbock you'll be within a 15-minute walk of Ballet Lubbock and 2.1 km (1.3 mi) from South Plains Mall. Highlights at this hotel include free buffet breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .With a stay at this 3-property class Lubbock hotel, you'll be 6.7 km (4.2 mi) from Texas Tech University.

What's nearby

  • Ballet Lubbock - 8 min walk - 0.8 km
  • South Plains Mall - 1 min drive - 1.6 km
  • Lubbock Premiere Cinema - 2 min drive - 1.5 km
  • Texas Tech University - 4 min drive - 6.7 km
  • Jones AT&T Stadium - 6 min drive - 9.7 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive
  • McDonald's
  • ‪Barnes & Noble Café - ‬4 min drive

About this property

TownePlace Suites by Marriott Lubbock

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A library, barbecue grills, and multilingual staff are also featured at the business-friendly TownePlace Suites by Marriott Lubbock. Self parking is free.

Smoking is allowed in designated areas at this 3-star Lubbock hotel.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
TownePlace Suites by Marriott Lubbock offers 88 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at TownePlace Suites by Marriott Lubbock.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel Lubbock
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Lubbock Towneplace Suites By Marriott Hotel
Towneplace Suites Marriott Hotel Lubbock
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Hotel Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Lubbock
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Towneplace Suites Marriott
Hotel Towneplace Suites By Marriott
Towneplace Suites Marriott
Towneplace Suites By Marriott Hotel
Towneplace Suites By Marriott Lubbock
Towneplace Suites By Marriott Hotel Lubbock

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott Lubbock?

TownePlace Suites by Marriott Lubbock offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TownePlace Suites by Marriott Lubbock?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Lubbock on 18 Aug 2026 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TownePlace Suites by Marriott Lubbock?

Yep, TownePlace Suites by Marriott Lubbock has a free self car park.

Is TownePlace Suites by Marriott Lubbock family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that TownePlace Suites by Marriott Lubbock is a hit with families.

Does TownePlace Suites by Marriott Lubbock serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:30 AM and 9 AM.

Is there a free airport shuttle available at TownePlace Suites by Marriott Lubbock?

No, TownePlace Suites by Marriott Lubbock does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott Lubbock?

Check-in begins at 3 PM. Check-out time is noon.

TownePlace Suites by Marriott Lubbock Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 299 reviews
Rating 8 - Good. 85 out of 299 reviews
Rating 6 - Okay. 43 out of 299 reviews
Rating 4 - Poor. 22 out of 299 reviews
Rating 2 - Terrible. 28 out of 299 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and they have friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff and hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zayda

Liked: Cleanliness, staff & service, amenities
Very courteous staff and the room was spotless. 2 bedroom suite had great space
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
Yes room was nice only thing was awaken from my sleep by firealarm
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean , breakfast could have been better . The room I booked was not the room I received
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Clean, comfortable and the staff was top tier! Will definitely stay here again!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
pool and gym weren't open but otherwise was a great stay
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this property!!! We had a bad experience here about six or eight months ago, but wanted to give them another chance. Very bad idea! Bathroom wasn't cleaned - dirty towels from prior guests and hairs all over the sink. Room stank of stale cigs and bad deodorizer. Loud party started at 2AM next door - finally insisted on a new room. The AC in the new room clanked like it was falling off the wall - finally turned it off. Roaches crawling in bathroom and kitchen. And again, someone else's hairs in sink. Found out a new management company took over in January. No better than last one! The only other time I've every asked for a refund on a room was about 30 years ago. I am working with Expedia to get one now. It was that bad. No sleep, and worried one of their roaches hitched a ride home with us. Disgusting!
Stayed 1 night in May 2026
Verified review

8/10 Good

carol

Liked: Cleanliness, property conditions & facilities
Afternoon and evening staff were great! The morning person seemed busy telling all her problems to the woman cleaning up the breakfast area. Truly unprofessional.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more).
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed.
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has several problems. (1) The staff wasn't willing to let us in a half hour before check-in, even though other people right after us, before check-in, were able to check in. (2) The breakfast was really poor quality. We even heard the check-in clerk at the time telling another worker that she couldn't wait to get another job. (3) Housecleaning tried to bust our door down without a single knock to clean at 9 AM. They almost busted the latch that was on our side of the door. They ignored the do not disturb sign on the door. Worse, about 45 minutes later, a second person knocked and asked to houseclean. At least, they knocked. Must of 'heard' me talking to the last person. (4) The heater/AC did not work. You either froze or sweated to death, constantly on. (5) When we were allowed to check-in they told us all they had were first floor vacancy which was apparently a lie, since later that night, there were only 3-4 cars in the parking lot. (6) They had no bar soap available to wash your hands. Even at the desk, they had none available. They told us to use dish soap. A good hotel would have found an empty room and got some. But, hey the toilet worked and we had toilet paper. But, we were not impressed with the service, the hotel, or the room. Suggest you don't go there, until something improves in their management. The owners of Marriott wouldn't be impressed with this location if they went thru what we went through.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Linda

Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable.
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay

I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund.
Stayed 1 night in Mar 2022
Verified review

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities
Very run down, dirty and highway noise is constant.
Stayed 2 nights in Feb 2022
Verified review

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Leftover food?

The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from.
Stayed 2 nights in May 2021
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was roaches and was very mugging in the lobby.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now.
Stayed 2 nights in Apr 2021
Verified review

2/10 Terrible

Terry

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting
Stayed 2 nights in Apr 2021
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay!
Stayed 2 nights in Dec 2020

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