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Omni Louisville Hotel

4.0 star property
Hotel with 3 restaurants, steps from Fourth Street Live!

Photo gallery for Omni Louisville Hotel

Sauna, body treatments, aromatherapy, hot stone massages
Creator video
3 bars/lounges, cocktail bar, lobby lounge
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is AU$351
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
400 S. 2nd Street, Louisville, KY, 40202
  • Fourth Street Live!
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪3 min walk‬
  • KFC Yum Center
    ‪6 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Premier Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms, Corner

Minibar, in-room safe, desk, blackout curtains

Luxury Suite, 2 Bedrooms, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
TV
Blackout curtains
2 bedrooms
  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Premier Executive Room)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Premier Executive Room)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
TV
Blackout curtains
Hairdryer
Bathrobes
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(114 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In-Shower)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Roll-In-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (King Suite)

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed (King Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Corner (King Suite)

Room amenity

Executive Suite, 1 King Bed, Corner (King Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Roll-in-Shower)

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed, Accessible (Roll-in-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(157 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Corner

Deluxe Suite, 2 Bedrooms, Corner

Deluxe Suite, 2 Bedrooms, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Bathrobes
  • 114 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Bathrobes
  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Suite, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Premier Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Bathrobes
  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Louisville

Omni Louisville Hotel places you in the centre of Louisville, steps from Fourth Street Live! and within a short 5-minute stroll of Kentucky International Convention Center. Highlights at this hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The café, Falls City Market, is open for breakfast, lunch and dinner. Pin + Proof is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, 24-hour gym, pool cabanas and pool loungers. 20361 square feet (1892 square metres) of event facilities include 33 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Downtown Louisville hotel include Whiskey Row and KFC Yum Center.

What's nearby

  • Fourth Street Live! - 3 min walk - 0.3 km
  • Kentucky International Convention Center - 3 min walk - 0.3 km
  • KFC Yum Center - 6 min walk - 0.5 km
  • Whiskey Row - 6 min walk - 0.5 km
  • Louisville Slugger Museum - 14 min walk - 1.2 km

Getting around

  • Louisville International Airport (SDF) - 8 min drive

Restaurants

  • ‪Porch Kitchen & Bar - ‬2 min walk
  • ‪The Library Bar At The Omni - ‬2 min walk
  • ‪Parlour - Downtown Louisville - ‬2 min walk
  • ‪Sports & Social Club - ‬4 min walk
  • ‪Sway - ‬3 min walk

About this property

Omni Louisville Hotel

Hotel with 3 restaurants, steps from Fourth Street Live!
Omni Louisville Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 33 meeting rooms. Event space at this hotel measures 20361 square feet (1892 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Omni Louisville Hotel. For a fee, parking is available.

This 4-star Louisville hotel is smoke free.

  • 612 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 20361 sq ft of conference space
  • 1892 sq. m of conference space
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
Omni Louisville Hotel offers 612 accommodations with minibars and laptop-compatible safes. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 47.70 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bob's Steak & Chop House
  • Falls City Market
  • Neighborhood Services
  • Pin + Proof
  • The Library

Things to do

  • 24-hour gym
  • Bowling alley
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Bowling alley
  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 20,361 square feet of conference space
  • 33 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 47.96 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 47.70 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 47.96 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Omni Louisville
Omni Louisville Hotel Hotel
Omni Louisville Hotel Louisville
Omni Louisville Hotel Hotel Louisville

Frequently asked questions

What is the cancellation policy at Omni Louisville Hotel?

Omni Louisville Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Louisville Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Omni Louisville Hotel on 30 Sept 2025 start from AU$350.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Louisville Hotel?

Yep, Omni Louisville Hotel has covered valet parking with in/out privileges for USD 47.70 per day.

Is there a spa on site at Omni Louisville Hotel?

Yep, there is an onsite spa at Omni Louisville Hotel. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as sports massages.

Does Omni Louisville Hotel have a pool?

Omni Louisville Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Omni Louisville Hotel?

Omni Louisville Hotel features a full-service spa, an outdoor pool and 3 restaurants.

Is Omni Louisville Hotel family-friendly?

You bet! With amenities such as an on-site bowling alley and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Louisville Hotel is a hit with families.

Does Omni Louisville Hotel serve breakfast?

Yep, full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Omni Louisville Hotel?

No, Omni Louisville Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Louisville Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Louisville Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Omni Louisville Hotel?

Cats and dogs are welcome at Omni Louisville Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Reviews

Omni Louisville Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1236 out of 1606 reviews
Rating 8 - Good. 182 out of 1606 reviews
Rating 6 - Okay. 96 out of 1606 reviews
Rating 4 - Poor. 40 out of 1606 reviews
Rating 2 - Terrible. 52 out of 1606 reviews

Reviews

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
this property is incredible.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great experience at the Omni as always!
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly and great location
Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s always nice here, I wish you could charge back to your room for purchases in Falls Market, but it doesn’t make me like the property any less.
Stayed 4 nights in May 2025

10/10 Excellent

Patrick, Round Lake Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is outstanding! Outdoor heated pool/ hot tub, great bars, great location to walk to various restaurants, bars. Super clean & modern. Friendly staff. Highly recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our visit very much! The staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
The people were nice
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 2 nights in Jun 2025

2/10 Terrible

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Front desk hustlers

Stay was great but check in and check out precession was terrible. I paid with my debit card upon arrive put my pin in, was fully charged and then was told that was a hold for the full amount that I needed to pay the full amount again and I will be reimbursed for the hold. That’s paying in full twice, I said absolutely not, manager came over apologized and we got out keys and went to our room. The next night the phone rings and it’s the front desk saying we have to pay again after we already did. I explained we did and hung up. Then checkout same thing, the wanted payment again twice. I really don’t think the front desk knows what they’re doing
Stayed 2 nights in Jun 2025

8/10 Good

Vieve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wanted to stay here initally for the outdoor pool and bar and am disappointed that the bar was closed. We also had trouble with our hotel room door locking us out and needed to walk to the front desk for help. They were friendly but I recommend the hotel upgrade to using a key app because we also had our key card deactivate. This is why I marked only good, because we had issues with the key and door locking on us, causing us to wait outside our room with dripping wet swim suits and 2 kids that needed to use the bathroom for 20 minutes before it was fixed.
Stayed 2 nights in May 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent customer service and amenities.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Myriah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David P

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved the rooftop pool and all of the dining options. The market was a great addition to be able to buy anything needed during the stay. We will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Megan

Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonie Marie

Stayed 3 nights in Jun 2025

10/10 Excellent

Suchimy

Stayed 1 night in Feb 2025