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Omni Louisville Hotel

4.0 star property
Hotel with 3 restaurants, 6-minute walk to KFC Yum Center

Photo gallery for Omni Louisville Hotel

Sauna, body treatments, aromatherapy, hot stone massages
Creator video
3 restaurants, breakfast served
Interior detail
Pillow-top beds, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
The current price is AU$296
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
400 S. 2nd Street, Louisville, KY, 40202
  • Place, Fourth Street Live!
    ‪3 min walk‬
  • Place, Kentucky International Convention Center
    ‪3 min walk‬
  • Place, KFC Yum Center
    ‪6 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(165 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In-Shower)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Roll-In-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(119 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
TV
Pillow-top bed
Blackout curtains
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Premier Executive Room)

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 1 King Bed (Premier Executive Room)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (King Suite)

Pillow-top beds, minibar, in-room safe, desk

Executive Suite, 1 King Bed (King Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Corner (King Suite)

Room amenity

Executive Suite, 1 King Bed, Corner (King Suite)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Accessible (Roll-in-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Roll-in-Shower)

Pillow-top beds, minibar, in-room safe, desk

Premier Room, 1 King Bed, Accessible (Roll-in-Shower)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Corner

Deluxe Suite, 2 Bedrooms, Corner

Deluxe Suite, 2 Bedrooms, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Pillow-top bed
Blackout curtains
  • 114 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Pillow-top bed
Blackout curtains
  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Suite, 2 Bedrooms

Pillow-top beds, minibar, in-room safe, desk

Premier Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
2 bedrooms
Pillow-top bed
Blackout curtains
  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms, Corner

Pillow-top beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
TV
2 bedrooms
Pillow-top bed
  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

Louisville

Omni Louisville Hotel puts you in the heart of Louisville, within just a 10-minute stroll of popular attractions like Kentucky International Convention Center and KFC Yum Center. Highlights at this hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Mokara Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The café, Falls City Market, is open for breakfast, lunch and dinner. Pin + Proof is the hotel's own cocktail bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool cabanas. 20361 square feet (1892 square metres) of event facilities include 33 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Downtown Louisville hotel include Louisville Slugger Museum and University of Louisville.

What's nearby

  • Fourth Street Live! - 3 min walk - 0.3 km
  • Kentucky International Convention Center - 3 min walk - 0.3 km
  • KFC Yum Center - 6 min walk - 0.5 km
  • Whiskey Row - 6 min walk - 0.5 km
  • Louisville Palace - 8 min walk - 0.7 km

Getting around

  • Louisville International Airport (SDF) - 8 min drive

Restaurants

  • ‪Porch Kitchen and Bar - ‬2 min walk
  • ‪Falls City Market - ‬1 min walk
  • ‪The Library Bar At The Omni - ‬2 min walk
  • ‪Parlour - Downtown Louisville - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Omni Louisville Hotel

Hotel with 3 restaurants, 6-minute walk to KFC Yum Center
Omni Louisville Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 33 meeting rooms. Event space at this hotel measures 20361 square feet (1892 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Omni Louisville Hotel. For a fee, parking is available.

This 4-star Louisville hotel is smoke free.

  • 612 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 20361 sq ft of conference space
  • 1892 sq. m of conference space
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
Omni Louisville Hotel offers 612 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mokara Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 47.70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bob's Steak & Chop House
  • Falls City Market
  • Neighborhood Services
  • Pin + Proof
  • The Library

Things to do

  • 24-hour gym
  • Bowling alley
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Bowling alley
  • In-room cot
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 20,361 square feet of conference space
  • 33 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 47.96 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 47.70 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 35
  • Rollaway bed fee: USD 47.96 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Omni Louisville
Omni Louisville Hotel Hotel
Omni Louisville Hotel Louisville
Omni Louisville Hotel Hotel Louisville

Frequently asked questions

What is the cancellation policy at Omni Louisville Hotel?

Omni Louisville Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Louisville Hotel?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Omni Louisville Hotel on 1 Jan 2026 start from AU$295.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Louisville Hotel?

Yep, Omni Louisville Hotel has covered valet parking with in/out privileges for USD 47.70 per day.

Is there a spa on site at Omni Louisville Hotel?

Yep, Mokara Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as sports massages.

Does Omni Louisville Hotel have a pool?

Omni Louisville Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Omni Louisville Hotel?

Omni Louisville Hotel features a full-service spa, an outdoor pool and 3 restaurants.

What makes Omni Louisville Hotel a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Omni Louisville Hotel.

Is Omni Louisville Hotel family-friendly?

You bet! With amenities such as an on-site bowling alley and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Louisville Hotel is a hit with families.

Does Omni Louisville Hotel serve breakfast?

Yep, full breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Omni Louisville Hotel?

No, Omni Louisville Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Louisville Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Louisville Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Omni Louisville Hotel?

Cats and dogs are welcome at Omni Louisville Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Reviews

Omni Louisville Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1352 out of 1735 reviews
Rating 8 - Good. 182 out of 1735 reviews
Rating 6 - Okay. 100 out of 1735 reviews
Rating 4 - Poor. 45 out of 1735 reviews
Rating 2 - Terrible. 56 out of 1735 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph, Springboro

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience and Bourbon

Very convenient to have good coffe and breakfast and a market all in the hotel. As you would expect the bar had many amazing Bourbon choices. Walking distance to tons of stuff.
Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

carl

Stayed 2 nights in Aug 2025

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent! The best hotel staff.

Stayed 1 night in Sep 2025

10/10 Excellent

Martin, Oak Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hotel and located right in the heart of the city.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natassia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fave hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Great location, spa and amenities. Staff were extremely friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Joshua

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Just overwhelmed with judgment
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Excellent
Stayed 1 night in Sep 2025

6/10 Okay

RONALD

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Myra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were to get a walk in shower at my request because of my husband having a knee replacement, instead we got a tub shower. Was also told that the premier rooms included the bourbon but instead it was for show. We asked for a Bourbon ans never got it. House cleaning staff spoke no english
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Juanita

Stayed 5 nights in Aug 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my husband’s 70th birthday. Just in passing I mentioned it to Essence and she took it upon herself to bring balloons of the number 70 and a happy birthday tied to a bottle of Champagne. Every employee was absolutely wonderful! I rate this hotel a 10 out of 10! We will definitely be going back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 day visit started off a little undesirable with some wifi and a few staff that lacked people skills but thanks to a few members of the staff (Alston front desk mgr, Jay-Cii overnight supv and DJ-engineering) that went above & beyond to ensure my remaining stay was perfect. OMNI please work on that wifi chromcast issue!
Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2025

10/10 Excellent

Khrystyna

Liked: Cleanliness, staff & service, property conditions & facilities
It was definitely one of the best hotels I have stayed. Inside interior felt like a palace
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were nice. Our room was nice, but was a little dirt
Stayed 1 night in Aug 2025