SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and 24-hour front desk

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
1 bedroom, iron/ironing board, free cots/infant beds, free rollaway beds
Reception
Business centre
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is AU$150
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Toyota Arena
    ‪2 min drive‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

At SureStay Hotel by Best Western Ontario Airport you'll be 2.8 km (1.8 mi) from Toyota Arena and 3 km (1.9 mi) from Ontario Convention Center. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. .Near this Guasti hotel, you'll find Ontario Mills Shopping Mall.

What's nearby

  • Toyota Arena - 2 min drive - 1.5 km
  • Ontario Convention Center - 2 min drive - 2.6 km
  • Ontario Mills Shopping Mall - 3 min drive - 3.0 km
  • Rancho Cucamonga Epicenter - 6 min drive - 8.2 km
  • Victoria Gardens - 6 min drive - 8.9 km

Getting around

  • East Ontario Station - 7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 4 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Benihana - ‬3 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and 24-hour front desk
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite business centre. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at SureStay Hotel by Best Western Ontario Airport. Self parking is free.

This Ontario hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Ontario Airport?

Yep, SureStay Hotel by Best Western Ontario Airport has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on 24 Aug 2025 start from AU$150.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Ontario Airport have a pool?

SureStay Hotel by Best Western Ontario Airport has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Ontario Airport is a hit with families.

Does SureStay Hotel by Best Western Ontario Airport serve breakfast?

Yeah, free continental breakfast is on offer weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Ontario Airport?

No, SureStay Hotel by Best Western Ontario Airport does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Ontario Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Ontario Airport?

No, pets are not allowed.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Erika

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy guest

For the price well worth it
Stayed 1 night in May 2025

10/10 Excellent

Suji

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price.
Stayed 1 night in May 2025

8/10 Good

Kailee

Travelled with partner
Liked: Cleanliness, staff & service
Great staff which made the experience better .
Stayed 1 night in May 2025

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

mauricio, san ysidro

Stayed 1 night in May 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 whole days swimming with the kids. It was very enjoyable.
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic and the airport was near
Stayed 4 nights in May 2025

10/10 Excellent

TATYANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Emerson

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
O
Stayed 4 nights in May 2025

8/10 Good

Kristy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Comfort

The area was close by a big mall, costco, and other restaurant places. Nearby airport. But our stay wasnt 100% comfortable. One of the bed needed to be changed already. Sometimes i see homeless walked by the rooms (1st floor). The toilet for some reason kept making noises and we couldnt sleep comfortably because of it.
Stayed 3 nights in May 2025

6/10 Okay

Monica

Disliked: Staff & service, property conditions & facilities
Bathroom door way too heavy to open or closed for kids even for an adult were too heavy
Stayed 2 nights in May 2025

6/10 Okay

gurpreet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need more cleaning and better breakfast and no usb charger port availablein room. It wasn't excellent but average stay.
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired travels glad to see a happy face.

We had a late arrival due to weather conditions. We were met with a friendly smile and a happy personality. He was very speedy with the check in and explained where things were and what time breakfast was
Stayed 1 night in May 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place stay.
Stayed 1 night in May 2025

2/10 Terrible

marissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there fridge but everything else bad breakfast was nothing like it said on here and it just was not a good hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet & great customer service

Clean and surprisingly quiet even though it’s next to the freeway. I really like that they communicate by text during your stay to assist you.
Stayed 2 nights in Apr 2025

2/10 Terrible

Allan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise it seemed nice but was not enjoyable at all , walls extremely thin , heard things that cannot be described .
Stayed 1 night in Apr 2025

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Passing through and was a good last minute spot to stay at.
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting room access layout.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, room comfort

Quiet Place

It was quiet, clean and with a car ready to get to nearby dining and shopping places. The building is older and needs a paint job on the west facing room doors. A peaceful stay. The wifi is not secure.
Stayed 4 nights in Apr 2025