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"Budget accomodation. Disappointing breakfast. Cramped. " More

By a verified traveller on Sun 15 Oct 2017

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Hotel Description

Pembridge Palace Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Kensington Gardens and Kensington Palace. Highlights at this hotel include free continental breakfast.

TVs and hairdryers are featured in all 120 rooms. Private bathrooms are not en suite.

This smoke-free hotel offers concierge services, a 24-hour front desk and a garden. Other amenities include express check-in, multilingual staff and a front desk safe. Each morning free breakfast is served.

Within a 20-minute walk of this 3-star London City Centre hotel, attractions include Kensington High Street and Hyde Park.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$69* Per night/room 5 Jan. - 6 Jan.

Standard Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Single Room (with Private External Bathroom)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Pembridge Palace Hotel ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Pembridge Palace Hotel

Everyone (3) Family (1)
3 out of 5
You get what you pay for. Didn't pay much, didn't get much.

Posted by on 12 Nov. 2019

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3 out of 5
Positives - location and helpful staff Negatives - size of room, condition of room (borderline safety hazard), wifi only avbl. in reception and not in room

Posted by on 25 Sep. 2019

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3 out of 5
The hotel is close to the centre of London, and that's about the only good thing it has going for it. The facilities are pretty basic and wifi is terrible (only works in lobby, not rooms) i kept the curtains closed pretty much the entire time i was there as the room was below ground level and therefore no view.

Posted by on 9 Oct. 2018

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1 out of 5

do not stay here

Pros: nothing
Cons: I don't know where to start.
Location: location seemed fine.
We left after an hour and a half and found alternate accommodation. We were unable to get any money back but we didn't care as long as we didn't have to stay in the room. The room was tiny and not at all suitable for four people to stay in. There was three beds crammed in upstairs with a low ceiling, no space and a rickety stair case. Downstairs was tiny with no where to sit or watch the tv. It was musty smelling and all the doors stuck. Do not stay here.

Posted by on 16 Oct. 2017

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3 out of 5

cheap and economical. Good location.

Pros: Location. Price
Cons: Too cramped in rooms. Breakfast was very basic. Wi fi in rooms would be helpful.
Location: Great location .
Budget accomodation. Disappointing breakfast. Cramped.

Posted by , from australia on 15 Oct. 2017

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Property Features

Free breakfast is available daily. Tour or ticket assistance, vending machine, and multilingual staff are also featured at Pembridge Palace Hotel. This 3-star London hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site


  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (1.8 km / 1.1 mi)
  • Metro station: Bayswater Underground Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

Pembridge Palace Hotel offers 120 forms of accommodation with a hairdryer. Televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private bathrooms are not in room
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 10 AM.

Hotel Policies


  • Check-in time ends at 5:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


This property charges a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Pembridge
  • Pembridge Hotel
  • Pembridge Palace
  • Pembridge Palace Hotel
  • Pembridge Palace Hotel London
  • Pembridge Palace London
  • Pembridge Palace Hotel London, England
  • Hotel Pembridge Palace
  • Pembridge Palace Hotel Hotel
  • Pembridge Palace Hotel London
  • Pembridge Palace Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.