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Mstay Hotel 43

3.0 star property

Photo gallery for Mstay Hotel 43

Interior
Private kitchen
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
43 Queensborough Terrace, London, 43, London, ENG, W2 3SY
  • Place, Kensington Gardens
    ‪2 min walk‬
  • Place, Queensway
    ‪3 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Shower, free toiletries, hair dryer, towels

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room, 1 Bedroom, City View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Quadruple Room, 1 Bedroom, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About the area

London

Mstay Hotel 43 places you in the centre of London, within just a 5-minute stroll of Kensington Gardens and within 15 minutes of Hyde Park. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, tour/ticket assistance and multilingual staff. Additionally, you'll find luggage storage, a front desk safe and a lift. .Attractions within a 15-minute walk of this 3-property class London City Centre hotel include Kensington High Street and Kensington Palace.

What's nearby

  • Kensington Gardens - 2 min walk - 0.2 km
  • Queensway - 3 min walk - 0.3 km
  • Hyde Park - 10 min walk - 0.9 km
  • Kensington Palace - 12 min walk - 1.1 km
  • Kensington High Street - 15 min walk - 1.3 km

Getting around

  • Queensway Underground Station - 4 min walk
  • London Paddington Station - 12 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Halepi - ‬5 min walk
  • ‪Blank Street Coffee - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪MEATliquor - ‬4 min walk
  • ‪The Central Pantry - ‬4 min walk

About this property

Mstay Hotel 43

Mstay Hotel 43 offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 6 levels
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Mstay Hotel 43 offers 22 accommodations with a safe and a hairdryer. 19-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day); reservations required

Family friendly

  • In-room cot

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: GBP 50

Special check-in instructions

The check-in location differs from the property location; go to: [104-110 Queensway, London, W2 3RR]
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 30 per day (200 ft away)
  • Late check-out fee: GBP 50
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

43 Hotel
43 London
MStay 43
MStay Hotel 43 London
43 Hotel London
Hotel 43 London, England
MStay 43 London
Hotel 43
Hotel 43 London

Frequently asked questions

What is the cancellation policy at Mstay Hotel 43?

Mstay Hotel 43 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Mstay Hotel 43?

No, Mstay Hotel 43 does not offer an airport shuttle service.

What time are check-in & check-out at Mstay Hotel 43?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mstay Hotel 43?

No, pets are not allowed.

Mstay Hotel 43 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 299 reviews
Rating 8 - Good. 149 out of 299 reviews
Rating 6 - Okay. 63 out of 299 reviews
Rating 4 - Poor. 25 out of 299 reviews
Rating 2 - Terrible. 11 out of 299 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ok price. Room size is not bad for London, room is clean, shower and hot water are nice. Our room was quiet until the last night someone stayed next door, but this is no guarantee in any hotel. Overall experience is good.
Stayed 3 nights in Aug 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, perfect for overnight stay

Good value by London standards in a convenient location with clean rooms. Perfect if you just want a comfortable nights sleep and don't intend to spend time in the room.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 1 night in Jun 2021

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Vuk

Stayed 1 night in Jan 2020

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but good!!!

Room very simple but clean and comfortable. Great bathroom with good shower. Good location.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Karely, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super well located, lots of commerce and great transportation. The room was Ok for the price... The only bad thing was the bathroom door, which was very hard to open .
Stayed 6 nights in Dec 2019

8/10 Good

ekavi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Small but nice

Perfect location. Slightly noisy. Quite small rooms but clean and tidy.
Stayed 7 nights in Dec 2019

8/10 Good

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but clean and great value

Somewhat underwhelming on arrival, however extremely clean and well serviced each day. Breakfast was kept fresh and was more than adequate. Friendly breakfast room staff and room staff. More B&B than hotel but great value by comparison.
Stayed 4 nights in Dec 2019

8/10 Good

Lee

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

No sleep.

Such a shame, the room was spotless, a great location and nice facilities, however the large french windows in my room didn't shut properly meaning it was extremely noisy all night and I didn't get much rest. I did show the staff member who was very nice and tried to fix the issue but wasn't able to. I'm sure the other rooms are quieter!
Stayed 1 night in Dec 2019

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tight spaced basement room - could be better

I was disappointed when that we were placed in a basement room, next to the stairs. In the mornings it was very loud, with everyone having to come down the stairs, and walk past our room, to go to the breakfast area. The shelf in the bathroom, underneath the mirror, was loose and at an angle - making it impossible to place anything on there, as it would slide off. Not much room/space around the bed - I kept on banging into the radiator. (The bed’s placed in a tight corner of the room). Plus sides... The room was warm and clean, and the hotel was in a good location, which suited our needs. I’d consider staying again, but perhaps not down in a ‘tight and noisy’ basement room!
Stayed 2 nights in Nov 2019

8/10 Good

Alfredo, Costa Rica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good condition, small room but ok for one
Stayed 2 nights in Nov 2019

8/10 Good

Ivar Johan

Liked: Cleanliness, staff & service

Practical location

Snakk room for Big Norwegians
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price, central to London with multiple transport options to get to where you need
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities

Great breakfast but room very small

Good basic hotel
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surrounding area, lots of food choices, cross from garden, 5 minutes from underground transportation.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Spacious but ask for a room which faces outside

A really nice hotel with rooms larger than others I've stayed in when visiting London. My only real issue was that my room, although nicely set out had an interior rather than an exterior facing wall. Aside from the lack of natural light, when combined with a (very nice and recently installed) shower, the room will have issues with damp going forward. There was an initial smell of damp when I arrived. I left the extractor fan on in the bathroom for a longer period to compensate but other guests may not. I'd suggest the management keep an eye on this.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Convenient hotel for a concert in Hyde park. We had ground floor room with no outlook and bed was extremely hard but overall was ok for overnight stay
Stayed 2 nights in Jul 2019

6/10 Okay

Nathan

Liked: Staff & service

Small room needing new carpet but a decent shower

Rainfall shower was a plus, however the room was small, no view window, shower door swung open in a way that didn’t give much room to enter it. Carpet stained. Good for a quiet night sleep, but that’s it.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019