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London City Stay

3.5 star property

Photo gallery for London City Stay

Exterior
Flat-screen TV
Iron/ironing board, free WiFi, bed sheets
Flat-screen TV
Staircase

Reviews

6.2 out of 10

Popular amenities

  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View map
89 Wilton Road, London, England, SW1V 1DN
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom (Shared Apartment)

Iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom (Shared Apartment)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

London

London City Stay puts you in the heart of London, within a 20-minute stroll of popular places like Buckingham Palace and Westminster Abbey. .Each apartment features a washer/dryer, free WiFi and a dining area. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. A flat-screen TV, a hairdryer and an iron/ironing board are also available. Weekly housekeeping is available. .This apartment building offers free WiFi in public areas and express check-in. Plus you'll find laundry facilities.
View more Apartments in LondonOpens in a new window

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Apollo Victoria Theatre - 5 min walk - 0.4 km
  • Westminster Cathedral - 7 min walk - 0.7 km
  • River Thames - 12 min walk - 1.0 km
  • Buckingham Palace - 14 min walk - 1.2 km

Getting around

  • London (ZEP-Victoria Train Station) - 5 min walk
  • Victoria Underground Station - 5 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬1 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The Jugged Hare, Victoria - ‬3 min walk
  • ‪Hatch 77 - ‬1 min walk
  • ‪The Roasting - ‬3 min walk

About this property

London City Stay

As a guest of London City Stay, you'll find laundry facilities and express check-in. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3.5-star London apartment.

  • 9 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Smoking in designated areas
London City Stay offers 9 accommodations with washers/dryers and a hairdryer. This accommodation offers separate dining areas. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities
  • Washer/dryer

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • Weekly housekeeping

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 300 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit varies between EUR 150 and EUR 300, depending on room type and length of stay.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Apartments In London
Apartments London
London Apartments
Victoria Apartments Apartment
Victoria Apartments
Victoria Apartments London England
Victoria Apartments
Apartments of London
London City Stay London
London City Stay Apartment
London City Stay Apartment London

Frequently asked questions

What is the cancellation policy at London City Stay?

London City Stay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at London City Stay?

No, London City Stay does not offer an airport shuttle service.

What time are check-in & check-out at London City Stay?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at London City Stay?

No, pets are not allowed.

London City Stay Reviews

Reviews

6.2
Rating 10 - Excellent. 45 out of 344 reviews
Rating 8 - Good. 85 out of 344 reviews
Rating 6 - Okay. 107 out of 344 reviews
Rating 4 - Poor. 49 out of 344 reviews
Rating 2 - Terrible. 58 out of 344 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Mia

Disliked: Cleanliness, room comfort, communication

Unable to access property. Shocking.

Unable to get into property or contact agent. Forced to pay for new hotel room.
Stayed 1 night in May 2021
Verified

2/10 Terrible

Rohit

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not book this!!! We were rebooked by expedia for the 4th time and when arriving at the location, they cancelled the booking at 8pm. This is after we had been in the cold for hours and had to settle with a Travelodge as we had been deserted by both Expedia and the apartment.
Stayed 2 nights in Dec 2020
Verified

4/10 Poor

Ramon

Disliked: Cleanliness, room comfort

Small bedroom with no bathroom

Crap house with loads of rooms sharing the same kitchen and toilet
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Miss Lacey l sharp

Disliked: Cleanliness, room comfort
Never stay there
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Jo Inge

Liked: Cleanliness, room comfort

Awesome

Great spot. Extended my stay. Excellent location, great amenities. Fantastic customer service. Great value for money!
Stayed 2 nights in Apr 2020
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, room comfort
O problema foi que a localização que estava no site da hotéis.com e deles também, não era o endereço do apartamento. Isso causou problemas. Por outro lado, a administração procurou nós deixar a vontade, mas o problema continuou existindo.
Stayed 5 nights in Feb 2020
Verified

4/10 Poor

Yui

Disliked: Room comfort

説明不足だったかな。

説明では部屋にシャワールーム有りと書いてあったが、実際はシャワールームも共有でした。
Stayed 1 night in Feb 2020
Verified

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic but great location.

The apartment (top floor) is slightly shabby. Marks on the walls, no plug in the kitenette sink, taps in the bathroom are loose. The bed has a thin matress. It feels like a 1990's student flat. However, it is clean and everything works. Warm and cosy. The main attraction is location and price. If you don't much care about four star or even three star rooms, you have good self catering accommodation just a stones throw from Victoria station.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Was ok for the cost but wouldn't stay again.

Very basic which is all we needed. But after a very busy day, we struggled to enter our apartments. The front door was ok after the 3rd attempt but the door to the room caused us significant issues as we were given the wrong code. After a 10 minute phone call we were able to get in.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely dirty. The fire alarm was beeping all day and night and required a new battery. There was mold in the bathroom. The refrigerator smelled like someone died in it (words from my 12 year old!). The street traffic was loud and motorcycles all night long past 3am. The beds had springs popping in our backs. The windows needed updating to fix this. We would never ever stay here again.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not what's on the picture, it is not that adresse you get. It was down in a basement. Not very clean. You couldn't lock the window. Everything was broken. Very cold. I got a very very bad service from Hotel.com while I tried to talk to them about the problems.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Great location, older building but in good repair. Carpet needed work, the hardwood floor was clean and shiny.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here again. Price was good and it was clean. The only down side was the creepy out dated hallway.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Veronique D.

Liked: Cleanliness, check-in, communication, location

Bon séjour

-
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Carol Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones muy buenas. La gente de recepción .... trabaja a desgano ....no me informaron q tenía posibilidad de uso de cocina .... y las pocas preguntas q le hice .... las contesto muy molesto
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Jane

Liked: Staff & service

Just about OK

For 2 vey busy women the apartment was in a great location Warwick Way not Wilton Road which was fine. The bedroom smelt of illegal substances. There was a second room that was locked which made us felt nervous on calling we found that it was not occupied. We had no hot water the second day so no showers! Spacious for 2 great location and price for central London just needs a facelift.
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Die Lage der Unterkunft ist wirklich super von der Station Victoria etteicht man diese in max. 10 Minuten zu Fuß. In unmittelbarer Nähe befinden sich Cafes und ein Supermarkt. Man erreicht von der Unterkunft binnen weniger Minuten viele Sehenswürdigkeiten. Leider ist die Lage auch das einzige Positive. Bereits bei unserer Ankunft wurden wir ziemlich unfreundlich empfangen. Der Herr im Büro schien deutlich interessierter an seinem Rechner zu sein, als uns zu empfangen. Die Unterkunft selbst war in einem ungepflegten Zustand. Staubbedeckte Tische, Sofas und Sessel mit hellen Flecken (da kann sich jeder seinen Teil denken) und gerissene Fenster mit losen Griffen. Das Badezimmer wurde in vier Tagen (und davor vermutlich auch nicht) gereinigt. Der Duschhvorhang und das Siliokon an der Wanne waren mit roten Ablagerungen versehen. Dazu kam, das trotzt Nutzung des Badezimmers durch 3 Parteien, nicht einmal der Duschvorleger gewechselt wurde. Möglichkeiten um sein Handtuch aufzuhängen, da man es dort nirgendwo ablegen wollte, waren auch nicht vorhanden. Alles in allem war das Apartment in einem desolaten Zustand. Schade, den gerade im Punkt Sauberkeit sollte selbstverständlich sein.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Les photos sur le site ne correspondant absolument pas à la réalité, seul le matelas Du lit était correct tout le reste était vieillot pour ne pas dire détérioré pour certaine partie de l’appartement; L’entrée de l’immeuble est ouvert a tout vent car le système de verrou était cassé, quand on rentre dans ce dernier la moquette est sale et les murs ne sont pas nettoyés un extincteur sans plomb est par terre, enfin cela donne envie de repartir
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Ronald

Disliked: Property conditions & facilities, room comfort

not so good

Cold water for second day stay. First day stay water was at least warm. Street noise was terrible. Bed was ok, but not comfortable. Had to supply a separate email address to get entrance instructions.
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
The room was cheap and therefore it was ok. For one short night it's enough. But woudn't recommend the shared bathroom- room for more than one night if you expect a little comfy or romantic. It's ok for cheap nights in the centre of London. It's quite noisy.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Goo location near the Victoria Station and Apollo Theatre. Great for family visit. Not particularly clean though, dirty bathroom.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

John S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great little place very close to Victoria Train Station

This little room was priced perfect. We didn't care that it wasn't large or that it had stairs going to it.. I just wish we could have got it again for a return flight because it's just so close 5-minute walk from the train station. The room was clean and so is the bathroom and we didn't have to share a bathroom for that price very happy
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service

Misleading Listing

This apartment quality was acceptable given the price and their service was excellent. However, the description on Hotels.com did not match the actual apartment I stayed in at all (not sure if that is Expedia´s fault or Victoria Apartments), and the location was at least 1 mile away from the location listed on Hotels.com. You all need to merchandise the truth much better.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Perfekte Lage. Drei Minuten zur Victoria Station. Zwei Minuten zum Einkaufen...
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Mei Yan

Liked: Cleanliness, staff & service, property conditions & facilities
整體什麼都可以,但是水管發出聲响及漏水問題
Stayed 3 nights in Sep 2019