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Aparthotel

Cleveland Residences Kensington

3.0 star property

Photo gallery for Cleveland Residences Kensington

Cosy Single Studio
Mezzanine Studio Suite
Mezzanine Studio Suite
Family Studio Suite
Mezzanine Studio Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
23 Courtfield Garden, London, England, SW5 0PD
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Kensington High Street
    ‪11 min walk‬
  • Place, Kensington Gardens
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Classic Studio Lower Ground

Classic Studio Lower Ground

Classic Studio Lower Ground

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio Suite

Classic Studio Suite

Classic Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Mezzanine Studio Suite

Mezzanine Studio Suite

Mezzanine Studio Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Apartment with Sofa Bed

One Bedroom Apartment with Sofa Bed

One Bedroom Apartment with Sofa Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment with Double Sofa Bed

One Bedroom Apartment with Double Sofa Bed

One Bedroom Apartment with Double Sofa Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Economy Studio

Economy Studio

Economy Studio

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Studio Lower Ground

Deluxe Studio Lower Ground

Deluxe Studio Lower Ground

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio Lower Ground

Iron/ironing board, free WiFi, bed sheets

Family Studio Lower Ground

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Cosy Single Studio

Cosy Single Studio

Cosy Single Studio

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About the area

London

Cleveland Residences Kensington places you in the centre of London, within just a 15-minute stroll of popular places like Kensington High Street and Imperial College London. Highlights at this aparthotel include in-room kitchenettes, free WiFi and Smart TVs. .Each apartment features digital TV, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. Free toiletries and a wardrobe or cupboard are also available. .This smoke-free aparthotel offers multilingual staff and luggage storage. Plus you'll find laundry facilities. .Within a 20-minute walk of this 3-property class London City Centre aparthotel, attractions include Natural History Museum and Kensington Gardens.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Kensington High Street - 11 min walk - 1.0 km
  • Kensington Gardens - 14 min walk - 1.3 km
  • Natural History Museum - 15 min walk - 1.3 km
  • Hyde Park - 19 min walk - 1.6 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪The Blackbird, Earl's Court - ‬3 min walk
  • ‪Paul - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

Cleveland Residences Kensington

Cleveland Residences Kensington offers its guests multilingual staff and laundry facilities. The front desk is open around the clock.

This 3-star London aparthotel is smoke free.

  • 65 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Cleveland Residences Kensington offers 65 air-conditioned accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This London aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Smart televisions come with digital channels.

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The Drey - Kensington, Earl's Court
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
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The Drey - Kensington, Earl's Court

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 65 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 300 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

Property is also known as

Courtfield Apartments
Cleveland Residences Kensington London
Cleveland Residences Kensington Apartment
Cleveland Residences Kensington Apartment London

Frequently asked questions

What is the cancellation policy at Cleveland Residences Kensington?

Cleveland Residences Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Cleveland Residences Kensington?

No, Cleveland Residences Kensington does not offer an airport shuttle service.

What time are check-in & check-out at Cleveland Residences Kensington?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Cleveland Residences Kensington?

No, pets are not allowed.

Cleveland Residences Kensington Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 218 reviews
Rating 8 - Good. 59 out of 218 reviews
Rating 6 - Okay. 21 out of 218 reviews
Rating 4 - Poor. 7 out of 218 reviews
Rating 2 - Terrible. 4 out of 218 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! We had the mezzanine. The mezzanine room was spotless especially the kitchen utensils. We used the kitchen for making quick breakfasts like eggs, toast etc. Fridge was a great size, pans and induction stove was perfect. The sofa bed comfortable for one person. No setting up of the sofa bed needed, just take the clean sheets and fluffy duvet from a hidden compartment on the end of the bed and sleep. The upstairs bedroom had the queen bed, another tv, a closet, a hotel safe, lamp, nightstand. The bathrooms were clean, modern and roomy. The location was an easy 5-10 minute walk to Earls Court station. Lots of amenities around underground like groceries, restaurants, shops. The residence is walking distance from museums. The staff was friendly and helpful and was always visibly present which was reassuring. We also made use of the free washers and dryers for our 9 day stay. We felt the price was reasonable. Overall great experience. We will be staying here or perhaps their other locations in London when we come back.
Stayed 8 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

David Roy

Travelled with family
Disliked: Amenities, property conditions & facilities
First night, after 10 hour flight and being up 23 hours (time change etc) room wasn’t ready until last minute of check in. Once in the room and ready for a shower then bed … water was a dribble from sink and shower. While in the shower (fully soaped) water died. Stop flowing at all, none. Maintenance was called and after an hour or so got it back up and running. Shortly after that, it slowed down again to a dribble. Took until next day to get it working again. Was told it was a pump issue. The following day, TV wouldn’t keep clear picture. Discovered it was a bad cable. Staff was nice enough to bring another cable. I changed it myself, problem solved. Bedding, terrible. My teenage son ended up on a small couch which pulls out to a bed (if you can call it that. Plus, it wasn’t made up upon arrival. Had to call staff to come and slide open (not traditional pull out). We had to put sheets and bedding on as well. Main bed, like a lumpy rock. No sleep almost the entire week we were there. Had to keep windows cracked open to to overkill heater with no adjustments. Loud cars, people and general noise all night long. Construction noise started at 5am. Nice area, convenient to stores and tube station. Won’t be staying there again, sorry.
Stayed 7 nights in Nov 2025

10/10 Excellent

Surendranauth

The apartment was very clean and quiet. Great for two people and stocked with dishes, just pickup some groceries at M&S. to buses and the tube ver
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorelle

Liked: Cleanliness, room comfort
Fantastic location for being able to easily get there from the airport. The tube station is very close and an easy walk. That particular station also has lines going to the major sites. Apartment was very clean (and I am extremely picky). They also have free washers and dryers, which are extremely helpful. The neighborhood is nice and quiet but still has shops and restaurants by the tube station. This is a great place to stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Yauheniya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay, very clean and comfortable
Stayed 1 night in Nov 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff were extremely friendly and welcoming, the exterior and interior of the property was well maintained, clean and modern. The room was a lovely size with. The only issue was the noise from other guests above, apart from this we had a very comfortable stay.
Stayed 1 night in Nov 2025

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall the stay was okay, good location. We arrived early at 2pm so left our bags at the property. When we came back later that evening the night staff tried to charge us an additional damage waiver that was more than we paid for the whole stay before allowing us into our apartment. We refused to pay this as it’s not specified in the booking information. We did have to argue the point before the member of staff relented. Once we got into the apartment it was clean. However the tv remote was missing which we found under the bed and the bedside lamp wasn’t anywhere near a plug. The member of staff brought an extension lead. The discussion about the damage waiver left us feeling disappointed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Clean, welcoming and helpful staff.
Stayed 2 nights in Nov 2025

8/10 Good

Lang

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Noise insulation between apartments is poor and our apartment was not ready on time. But other than that, we enjoyed the location, apartment kitchen and free laundry. We look forward to returning next time we're in London. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Birgit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Wouldn’t change a thing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Brianne

Stayed 2 nights in Oct 2025

4/10 Poor

Nada

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is my first time staying at the property but not my first time staying in the area. I was first put into a ground floor room with a window open on a built up back area. I asked to move because the advertising picture on Expedia clearly showed an open view. I was then moved to a 3rd floor studio that is hardly big enough for a room. This studio apartment was also poorly cleaned unlike the first apartment I was given. The window also opened on a restricted view which was problematic for me given my initial concern. The studio apartment was so poorly cleaned that the floor was sticky, there were nail clipping in the bathroom sink and pubic hairs on the bed sheet. I was totally put off by the experience. My complaint to Expedia also resulted in little action. I am half-minded to quit the App over it.
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, room comfort
The arrival was terrible. Waited far too long and then room door code wouldn’t work. Became stressful as the experience made me late for an appointment
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 8 nights in Sep 2025

10/10 Excellent

SUE

Travelled with family
Liked: Cleanliness, room comfort

Great place to stay highly recommend

The room was very clean and just the right size for the three of us my husband I stayed in the bedroom and my sister-in-law stayed on the couch folded out into a bed. We stayed for 4 days - My only suggestion is for them to leave an extra trash bag in the where they have the dish detergent, we had a wonderful time - we book it again if we ever traveled in this area from the USA
Stayed 4 nights in Sep 2025

2/10 Terrible

Heather

Disliked: Cleanliness, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Rajiv

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean apartment
Stayed 6 nights in Aug 2025

8/10 Good

Collin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was really well located, and the management were great. The biggest issue with the property is there are a lot of units and the walls are not well insulated so we could hear noises from neighbours at all hours.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is quite a modern facility. 3 minutes walk to Earls Court Station. Earls Court station can be directly accessed from Terminal 3 at Heathrow and costs about $8 Aud or £4 each way Near the apartmenta local M&S express store for food but there is s major Tesco supermarket 8 minutes away in Warrick Road The apartment was spotless and there is enough cooking utensils only missing was some tongs. The apartment is roomy and lots of light. The room has a very good refrigerator and a small but very efficient freezer. The apartment was fairly quiey production despite a construction site close by. About Special mention to staff. We arrived early in the morning before the normal check in time and were exhausted. Although the cleaning staff had not started, they arranged to expedite the cleaning of the room as soon as possible and we got into the room 3 hours before normal. After 24 hours in the air their coursity was well appreciated
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Venue for three.

Superb mezzanine which fitted three adults perfectly, which is a difficult thing to do in a world which favours even numbered groups. Fantastic utilisation of space, including a small hob, fridge and microwave oven. A quiet area close to Earl’s Court tube. Felt safe. Powerful shower as well.
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to Earl’s Court station. Comfortable room, has laundry machines available which came in handy. Only downside was the quality of the bedding and towels.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, quiet neighborhood. Easy walk to the tube. Nice, clean room with modern sensibility. Good grocery stores nearby. Great helpful staff!
Stayed 6 nights in May 2025