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Aparthotel

Cleveland Residences Kensington

4.0 star property

Photo gallery for Cleveland Residences Kensington

Cozy Studio with Small Double Bed
Mezzanine Studio Suite
Family Studio Suite
Mezzanine Studio Suite
Mezzanine Studio Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$168
includes taxes & fees
10 May - 11 May

Explore the area

View map
23 Courtfield Garden, London, England, SW5 0PD
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Natural History Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Classic Studio Lower Ground

Classic Studio Lower Ground

Classic Studio Lower Ground

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Studio Suite

Classic Studio Suite

Classic Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Mezzanine Studio Suite

Mezzanine Studio Suite

Mezzanine Studio Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment with Sofa Bed

One Bedroom Apartment with Sofa Bed

One Bedroom Apartment with Sofa Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment with Double Sofa Bed

One Bedroom Apartment with Double Sofa Bed

One Bedroom Apartment with Double Sofa Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Economy Studio

Economy Studio

Economy Studio

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Lower Ground

Deluxe Studio Lower Ground

Deluxe Studio Lower Ground

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Studio Lower Ground

Iron/ironing board, free WiFi, bed sheets

Family Studio Lower Ground

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Cozy Studio with Small Double Bed

Cozy Studio with Small Double Bed

Cozy Studio with Small Double Bed

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

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About the area

London

Cleveland Residences Kensington places you in the centre of London, within just a 15-minute stroll of popular places like Kensington High Street and Imperial College London. Highlights at this aparthotel include in-room kitchenettes, free WiFi and Smart TVs. .Each apartment features digital TV, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. Free toiletries and a wardrobe or cupboard are also available. .This smoke-free aparthotel offers multilingual staff and luggage storage. Plus you'll find laundry facilities. .Within a 20-minute walk of this 4-property class London City Centre aparthotel, attractions include Natural History Museum and Kensington Gardens.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 3 min walk - 0.3 km
  • Kensington High Street - 12 min walk - 1.1 km
  • Imperial College London - 13 min walk - 1.1 km
  • Natural History Museum - 15 min walk - 1.3 km
  • Kensington Gardens - 16 min walk - 1.4 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 11 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Paul - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬3 min walk
  • ‪Courtfield - ‬4 min walk

About this property

Cleveland Residences Kensington

Cleveland Residences Kensington offers its guests multilingual staff and laundry facilities. The front desk is open around the clock.

This 4-star London aparthotel is smoke free.

  • 65 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
Cleveland Residences Kensington offers 65 air-conditioned accommodations with a hairdryer and an iron/ironing board. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This London aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Smart televisions come with digital channels.

Similar properties

Front of property
The Drey - Kensington, Earl's Court
London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.5 out of 5, Wonderful, 361 reviews
The price is AU$186
includes taxes & fees
31 May - 1 June
The Drey - Kensington, Earl's Court

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 65 units

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 300 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

Property is also known as

Courtfield Apartments
Cleveland Residences Kensington London
Cleveland Residences Kensington Apartment
Cleveland Residences Kensington Apartment London

Frequently asked questions

What is the cancellation policy at Cleveland Residences Kensington?

Cleveland Residences Kensington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleveland Residences Kensington?

As of 9 May 2026, prices found for a 1-night stay for 2 adults at Cleveland Residences Kensington on 10 May 2026 start from AU$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Cleveland Residences Kensington?

No, Cleveland Residences Kensington does not offer an airport shuttle service.

What time are check-in & check-out at Cleveland Residences Kensington?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Cleveland Residences Kensington?

No, pets are not allowed.

Cleveland Residences Kensington Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 246 reviews
Rating 8 - Good. 66 out of 246 reviews
Rating 6 - Okay. 23 out of 246 reviews
Rating 4 - Poor. 8 out of 246 reviews
Rating 2 - Terrible. 4 out of 246 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hyun joo

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very kind and helpful. Very clean and organized and roomy. Will definitely come back!!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Friendly staff and nice apartment. Free laundry is great addition to the facilities.
Stayed 2 nights in Dec 2025

6/10 Okay

Sungho

Stayed 1 night in Jan 2026

8/10 Good

Peter, Brooklyn

Stayed 3 nights in Jan 2026

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities
There are 4 things I enjoyed about this place. The bed was comfy, the pillows were nice, the bathroom had a heated floor and it was a 5 minute walk to Earls Court Underground station. Now, the bad. No elevator. Noting like having to lug up a 50 pound suitcase and 30 pound back pack up several flights of stairs. There is no housekeeping. You have to take out yiur own trash. And 4 different occasions when J was sleeping, rhe fire alarms in this place went off in the early morning forcjng the building to evacuate.
Stayed 6 nights in Jan 2026

10/10 Excellent

Iain

Stayed 5 nights in Jan 2026

8/10 Good

Daryn

Travelled with family
Liked: Amenities
Nice room for a decent price. Good amenities
Stayed 3 nights in Jan 2026

4/10 Poor

Ashleigh

Disliked: Amenities
Unfortunately not a good experience for us. The room is far smaller than the pictures make out and we were given a room on the second floor, with two babies, a whole lot of luggage, and no lift. We asked for help or to change our room, even a smaller one, and were declined. I emailed the property and was disappointed with their response, which seemed to make excuses rather than take responsibility for an unfortunate situation. Would not stay here again, especially with any more than two people
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful time, at Cleveland Residence. The staff was very accommodating, and really nice
Stayed 4 nights in Jan 2026

10/10 Excellent

Yuri, Del Mar

The location, cleanliness and
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, room comfort
Great location. Room immaculate. Great check in, lovely staff.
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptionally clean. Suggestions for future. A full length mirror in the room would be most helpful and appreciated. The bathroom has no space to put toiletries. A shelf of some sort would be nice in order to put the items you use every day. I stayed from December 2 nd thru the 18th. I was a bit disappointed to have a room on the back basically with a view of the alleyway . I would think that a guest who booked a longer stay would perhaps be given a room with a nicer view- perhaps at the front. The fire alarm went off in the middle of the night 3 times during my stay.Once was due to another guest cooking and they had not opened the window. A bit disconcerting.Overall I would stay here again, with that being said, the small room improvements i mentioned above would be great! Staff was helpful.Small refrigerator is a good size and something that is important to me personally. An extra " regular " blanket would be great to have in the closet. Thanks!
Stayed 16 nights in Dec 2025

10/10 Excellent

Belle

Liked: Cleanliness, property conditions & facilities
I had an amazing stay. The only complain is the noise.
Stayed 7 nights in Dec 2025

8/10 Good

Trina

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Location is perfect for moving around London. Our room appeared very new and tastefully decorated. Although very small for two people for a week. Very Disappointed with room location and service from the reception desk. Our Room was separated from rest of accommodation section in a space next to the cleaners. No window other than one out to the hall with a small blind separating us from the cleaners and tons of paint etc. we tried to have a sleep during the day however this proved impossible with the cleaners chatting outside our door. We had booked this a year in advance for 6 nights. I thought that should have gotten us into a better room than we were given.
Stayed 6 nights in Dec 2025

4/10 Poor

Neena

Travelled with family and small children
Disliked: Amenities
Paper thin walls. Could hear the other guests so loud all night
Stayed 1 night in Dec 2025

2/10 Terrible

Tarek

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay I've ever had in London. So terrible that I videoed the conversations with the management, as I wanted to show that I was ALWAYS calm & respectful & yet this hotel offers ZERO customer service. Every manager just says "I don’t have authority to make decisions" & passes the buck to someone who doesn’t exist or will certainly never show up. Very briefly: The bed was broken, yet I had to sleep on it because nobody had the authority to change it. The room was dirty, noisy & THERE IS NO AC! NO AC IN 2025/2026?! When I said the room was very hot, they said "Open the window." To a noisy London street. After no sleep, they called at 9:30am to say we would be moved. I said we'd be back at 1pm to get ready for a party at 2pm. We returned & the room wasn't ready. We needed to get into our existing room to shower/change. They locked us out of that & refused to move us stating that the maids schedule could not be interrupted although we were told we were a priority. They just lied & offered no help. My wife was very upset & so we said we would check out & go somewhere else that moment. Refund us & we'll leave. After yet more "we don’t have the authority" & horrible customer service, we were told there would be NO REFUND AT ALL, even if we left that moment. Finally, at 2pm, they said we could have a new room but who would want stay after all that. We left & had to pay for another hotel around the corner. I have all the videos if they try to say this isn’t 100% true.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
My room was the perfect apartment in London, it had everything I needed for my 10 days, it was close to the underground, in a lovely leafy neighbourhood, quiet and close to supermarkets. I loved being able to prepare and cook my meals in my own kitchen.
Stayed 10 nights in Dec 2025

6/10 Okay

Amber

Travelled with group
Liked: Cleanliness
Clean room, friendly staff, area is amazing but amenities needs better improvement.
Stayed 3 nights in Dec 2025

8/10 Good

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! We had the mezzanine. The mezzanine room was spotless especially the kitchen utensils. We used the kitchen for making quick breakfasts like eggs, toast etc. Fridge was a great size, pans and induction stove was perfect. The sofa bed comfortable for one person. No setting up of the sofa bed needed, just take the clean sheets and fluffy duvet from a hidden compartment on the end of the bed and sleep. The upstairs bedroom had the queen bed, another tv, a closet, a hotel safe, lamp, nightstand. The bathrooms were clean, modern and roomy. The location was an easy 5-10 minute walk to Earls Court station. Lots of amenities around underground like groceries, restaurants, shops. The residence is walking distance from museums. The staff was friendly and helpful and was always visibly present which was reassuring. We also made use of the free washers and dryers for our 9 day stay. We felt the price was reasonable. Overall great experience. We will be staying here or perhaps their other locations in London when we come back.
Stayed 8 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

David Roy

Travelled with family
Disliked: Amenities, property conditions & facilities
First night, after 10 hour flight and being up 23 hours (time change etc) room wasn’t ready until last minute of check in. Once in the room and ready for a shower then bed … water was a dribble from sink and shower. While in the shower (fully soaped) water died. Stop flowing at all, none. Maintenance was called and after an hour or so got it back up and running. Shortly after that, it slowed down again to a dribble. Took until next day to get it working again. Was told it was a pump issue. The following day, TV wouldn’t keep clear picture. Discovered it was a bad cable. Staff was nice enough to bring another cable. I changed it myself, problem solved. Bedding, terrible. My teenage son ended up on a small couch which pulls out to a bed (if you can call it that. Plus, it wasn’t made up upon arrival. Had to call staff to come and slide open (not traditional pull out). We had to put sheets and bedding on as well. Main bed, like a lumpy rock. No sleep almost the entire week we were there. Had to keep windows cracked open to to overkill heater with no adjustments. Loud cars, people and general noise all night long. Construction noise started at 5am. Nice area, convenient to stores and tube station. Won’t be staying there again, sorry.
Stayed 7 nights in Nov 2025

10/10 Excellent

Surendranauth

The apartment was very clean and quiet. Great for two people and stocked with dishes, just pickup some groceries at M&S. to buses and the tube ver
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorelle

Liked: Cleanliness, room comfort
Fantastic location for being able to easily get there from the airport. The tube station is very close and an easy walk. That particular station also has lines going to the major sites. Apartment was very clean (and I am extremely picky). They also have free washers and dryers, which are extremely helpful. The neighborhood is nice and quiet but still has shops and restaurants by the tube station. This is a great place to stay!
Stayed 3 nights in Nov 2025