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Aparthotel

Cheval Thorney Court at Hyde Park

5.0 star property

Photo gallery for Cheval Thorney Court at Hyde Park

Penthouse, 1 Bedroom | Living area
A staircase with a wooden railing leading to a dining area with a table and chairs.
In-room safe, desk, blackout curtains, iron/ironing board
Deluxe Apartment, 4 Bedrooms | Private kitchen
A spacious living room with a fireplace, comfortable seating, and large windows offering a city view.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$1,909
includes taxes & fees
8 July - 9 July

Explore the area

View map
Palace Gate, Kensington, London, England, W8 5NJ
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Royal Albert Hall
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Superior One Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Superior One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Superior Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area

Luxury Apartment, 3 Bedrooms

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

A spacious living room with a fireplace, comfortable seating, and large windows offering a city view.

Superior Apartment, 1 Bedroom

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms (Hyde Park View)

A hotel room with a bed, bedside tables, a lamp, a mirror, and a window with curtains.

Luxury Apartment, 2 Bedrooms (Hyde Park View)

  • Park view
  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Luxury Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Two Bedroom Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Superior Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Apartment, 4 Bedrooms

Deluxe Apartment, 4 Bedrooms

Deluxe Apartment, 4 Bedrooms

  • Park view
  • 269 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Penthouse, 1 Bedroom

Penthouse, 1 Bedroom

Penthouse, 1 Bedroom

  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms

  • City view
  • 232 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms, Park View

Deluxe Apartment, 3 Bedrooms, Park View | Park view

Deluxe Apartment, 3 Bedrooms, Park View

  • Park view
  • 232 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Park View

Deluxe Apartment, 2 Bedrooms, Park View

Deluxe Apartment, 2 Bedrooms, Park View

  • Park view
  • 177 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace

Deluxe Apartment, 2 Bedrooms, Terrace

Deluxe Apartment, 2 Bedrooms, Terrace

  • City view
  • 177 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Townhouse

2 Bedroom Townhouse

2 Bedroom Townhouse

  • City view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

London

A luxury stay in the heart of London awaits you at Cheval Thorney Court at Hyde Park. Within steps you'll find popular attractions like Kensington High Street and Kensington Gardens. Highlights at this aparthotel include a 24-hour gym, and in-room kitchens and washers/dryers. .You can enjoy a TV with satellite channels, and each apartment features free WiFi, a dining area and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A living room, an espresso maker and free local calls are also available. .This pet-friendly aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 5-property class London City Centre aparthotel include Hyde Park and Imperial College London.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Kensington Gardens - 1 min walk - 0.1 km
  • Imperial College London - 5 min walk - 0.4 km
  • Royal Albert Hall - 6 min walk - 0.5 km
  • Hyde Park - 9 min walk - 0.8 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 9 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Origin Kensington - ‬5 min walk
  • ‪Coco Momo - ‬4 min walk
  • ‪Goat Tavern - ‬4 min walk
  • ‪Min Jiang - ‬5 min walk
  • ‪The Queens Arms - ‬5 min walk

About this property

Cheval Thorney Court at Hyde Park

As a guest of Cheval Thorney Court at Hyde Park, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Cheval Thorney Court at Hyde Park also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 5-star London aparthotel is smoke free.

  • 59 guestrooms or units
  • 11 levels
  • Built in 1982
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Cheval Thorney Court at Hyde Park offers 59 air-conditioned accommodations with washers/dryers and DVD players. Televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

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  • Washing machine
  • Dryer
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The price is AU$1,317
includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (GBP 45 per day)
  • Limited on-site self parking

Family friendly

  • Bed rails
  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 85 per week

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 25 kg per pet
  • Fee: GBP 50 per accommodation per night (maximum GBP 250 per stay)
  • Service animals exempt from fees
  • Deposit: GBP 100 per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a hospital
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 floors
  • 59 units
  • Built in 1982
  • Electric car charging station

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per accommodation, per night (maximum GBP 250 per stay), plus a deposit of GBP 100 per night
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 85.0 per week.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 60.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: GBP 45 per day
  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP250 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 85.0 per week
  • Service fee: 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cheval Thorney
Cheval Thorney Apartment
Cheval Thorney Apartment Court
Cheval Thorney Court
Thorney Court
Cheval Thorney Court London, England
Cheval Thorney Court Apartment London
Cheval Thorney Court Apartment
Cheval Thorney Court London
Cheval Thorney Court
Cheval Thorney Court at Hyde Park London
Cheval Thorney Court at Hyde Park Aparthotel
Cheval Thorney Court at Hyde Park Aparthotel London

Frequently asked questions

What is the cancellation policy at Cheval Thorney Court at Hyde Park?

Cheval Thorney Court at Hyde Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheval Thorney Court at Hyde Park?

As of 1 July 2026, prices found for a 1-night stay for 2 adults at Cheval Thorney Court at Hyde Park on 8 July 2026 start from AU$1,909, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cheval Thorney Court at Hyde Park?

Yep, Cheval Thorney Court at Hyde Park has a secured covered self car park for GBP 45 per day. A self car park is also available, for a fee.

Is Cheval Thorney Court at Hyde Park family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Cheval Thorney Court at Hyde Park is a hit with families.

Is there a free airport shuttle available at Cheval Thorney Court at Hyde Park?

No, Cheval Thorney Court at Hyde Park does not offer an airport shuttle service.

What time are check-in & check-out at Cheval Thorney Court at Hyde Park?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Cheval Thorney Court at Hyde Park?

Furry friends are welcome at Cheval Thorney Court at Hyde Park, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

Cheval Thorney Court at Hyde Park Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 36 reviews
Rating 8 - Good. 4 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and location with excellent service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gang

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s fantastic place to live when visiting london
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

jed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Huge hotel apartments beautifully decorated!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a wonderful place to stay if you are off the Royal Albert Hall. Beautiful apartment with a food basket. A real gem.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, room comfort, communication

Very good

Home away from home
Stayed 9 nights in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication

Very good

Very good ; just missing 1 elevator for full comfort.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Harpreet

Liked: Cleanliness, room comfort, communication

A brilliant place to stay in London.

Absolutely brilliant few days stay at the hotel. Craig, Mark, Alessandro and Carmen made us feel really welcome and helped out with any questions we had. The room was bigger than expected and had everything equipped and included. I would definitely return and would recommend to anyone especially when travelling with young kids as the kitchen included was a big help. A five star hotel with a family-friendly feel. Location was also perfect for us, about a mile from Buckingham Palace and on the doorstep of Hyde Park.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

faisal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money for two rooms

For the price of a deluxe room in a 5 stars hotel, you get two rooms and more than 150 sq ft of space at Cheval Thorney Court. This is real value for money.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can't get better than this

Amazing place service is awesome
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice apartments in front of Hyde park

Very comfortable and quiet with no disturbances.location is very good and near to shopping on high street Kensington and you can walk directly to the Hyde park.
Verified

10/10 Excellent

Surinder Oberoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Fantastic Aparthotel which defines privacy, good service, centrally located, great restaurants around the vicinity and above all, great people!!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret in London

We were lucky enough to stay for a week, can't wait to go back.
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, property conditions & facilities, room comfort

広いお部屋でゆったり。

ハイドパークが目の前 広々とゆったりしたお部屋で快適でした。でもひろすぎて暖房で部屋が暖まるまで時間がかかりました。チェックインまえからスチームをつけておいていただけるとよかったです。
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in Kensington

Hotel was spacious, comfortable and clean, with attentive staff and good amenities. We especially liked having an in-unit washer-dryer, as it meant we could economize on packing.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

6th stay in 2 years. Always a pleasure. Friendly staff and efficient conceirge team.
Verified

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel was superb, there was 2 adults and 3 children and the staff were very helpful and polite. Would love to go back
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short family stay in London

Excellent! We really enjoyed our stay and will definitely be back again. Beautiful apartment with the view to Hyde Park, excellent services, attention to every detail.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

整理很好，價格合理，但職員及清潔人員均態度不佳

很漂亮價格合理的房子，但職員從清潔人員到高級經理，大部分都沒禮貌，只有一兩個稍好，因為每次我給他們説thank you都沒有人回應，自己好像白痴一樣，這樣是服務人員應該有的態度嗎？連客人連聲多謝都不回應一句，不知跟我們是亞洲人有沒有關係，縂之不爽，希望改善，別破壞入住氣氛
Verified

8/10 Good

ジェニファー

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

親切なコンシェルジュに頼って住まうようにステイ

コンシェルジュが何人も常駐しており、ロンドン生活のあらゆる相談も即解決してくれる機動力の高いサービスアパートメント＆ホテルです。旅全体で9日間の最終日に、老親が家庭の日本食を食べたがるだろうから台所がある場所に宿泊しよう、という発想から(残念なことに)最後に一泊だけしました。食材の買い出しできる場所を教えてもらったり、部屋の説明と台所の設備の説明などのしてもらい、家電機器のマニュアルは自分で読みながら無事調理できました。何より助かったのは、年に一度あるかないかの、地下鉄(TUBE)の全線24時間ストライキがある日にロンドン以外の都市から移動してくることになっていたので、ホテルのコンシェルジュに事前に連絡して、国鉄駅にハイヤーを手配してもらい、また当日膨大な人で溢れる駅から運転手と落ち合うまでの連絡もサポートしてもらうことができ極度の疲労は回避できました。なお、お部屋は1階(日本の二階)2LDK140平米ほどで、各居室にバストイレがあり、家族それぞれがゆっくり気兼ねなくお風呂を使えました。来年以降は2〜3家族でこのホテル(またはグループない別ホテル)に長期で泊まりたいですね。家具は少し古臭く、インテリアに凝ったデザイナーズホテルとはほど遠いですが、清潔で使い易く、長期滞在にも問題はありません。
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Large space, friendly staff, undesirable amenities

This apartment does not deserve the four and five star ratings it has been receiving, unless the reviewers in question are accepting of substandard amenities. In short, the air conditioning was only connected to the master bedroom and living room, not the second bedroom (NOT disclosed), the washer and dryer only washed but did not dry clothing, the magnetic door key never worked (the reception staff had to lock and unlock it from their desk), the kitchen smelled of burnt coffee or some other odor, the apartment was not ready at 3 pm as promised, and the master shower, shall we say, was interesting. Make sure you exit the tub before turning off the water unless you want the equivalent of an ice bucket dumped on you. On the plus side: excellent location, quiet neighbourhood with tons of restaurants and bars, friendly staff, breakfast items waiting for you in kitchen upon arrival, 1,700-plus square feet (huge for Europe).
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location!!!

Large apartment with plenty of space and amenities for a family staying in London for 10 days. The location was excellent and the staff was friendly and helpful. The hotel is located in a more residential and less touristy area with nice shopping and restaurants within walking distance. The was easy access to the tube, hop-on buses and taxis too.
Verified

10/10 Excellent

Shek Hong

Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Archana

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Clare

Liked: Room comfort, communication
Stayed 1 night in Jan 2025