At Union Bank Apartments you'll be within just a 10-minute stroll of popular attractions like Liverpool ONE and Liverpool Pier Head Ferry Terminal. .Each apartment is individually decorated and features free WiFi, a flat-screen TV and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. An iron/ironing board, a desk and free toiletries are also available.
Union Bank Apartments offers 15 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.
This Liverpool apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
15 units
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cleaning fee: GBP 40 per accommodation, per stay.
A damage deposit of GBP 100 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business.
No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
Property is also known as
Union Bank Apartments Apartment
Union Bank Apartments Liverpool
Union Bank Apartments Apartment Liverpool
Frequently asked questions
What is the cancellation policy at Union Bank Apartments?
Union Bank Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.
Are there any beaches close to Union Bank Apartments?
The closest beach to Union Bank Apartments is Crosby Beach (8.3 km).
Is there a free airport shuttle available at Union Bank Apartments?
No, Union Bank Apartments does not offer an airport shuttle service.
What time are check-in & check-out at Union Bank Apartments?
Check-in begins at 4:00 PM. Check-out time is 10:30 AM.
Are pets allowed at Union Bank Apartments?
No, pets are not allowed.
Union Bank Apartments Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 7 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 7 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
7.4/10
Cleanliness
Reviews
8/10 Good
Leighton
21 Jan 2022
Leighton
Stayed 5 nights in Jan 2022
4/10 Poor
Hannah
Travelled with group
22 Nov 2021
Disliked: Cleanliness
Shocking first night - do not stay here!
Poor communication skills and unprofessional customer service upon check in - security deposit payment accepted third time lucky, before being given the wrong check in details for the wrong room that nobody should have ever been allocated (as understandably there were multiple ongoing maintenance issues - please see attached phot evidence. My friend sat on the edge of the bed before some slats collapsed underneath! This resulted in a poor first night and not a great start to our long weekend break! I did not have time to query and argue my disgust further at the time as my friend and I were already running late for a long awaited concert. Following an initial email complaint with a pathetic response from Opulent Living, I phoned the next morning only to be on hold for 5 minutes due to operators being busy with other customers. I therefore left a rather angry voicemail message, to which I would have expected a more sincere apology in return, but did I - NO!
Eventually reallocated another (clutter-free) room, but I’d still class the cleanliness of this apartment complex as substandard.
I expect my security deposit to be fully refunded (and more for being severely inconvenienced on our first night)! Plus I don’t like the concept of providing such personal financial details via email - your bank would never ask you to do that so why would you here! Not good value for money - I shan’t be staying here again!
I found the initial experience completely diabolical.
Hannah
Stayed 3 nights in Nov 2021
6/10 Okay
Ellie
Travelled with group
27 Sept 2021
Disliked: Cleanliness, room comfort
Ellie
Stayed 2 nights in Sep 2021
10/10 Excellent
Lachaunte
Travelled with group
12 Sept 2021
Liked: Cleanliness, room comfort
Home away from home
My stay at the union bank apartments this week end was a quality stay 10/10 quality.with the apartments being within walking distance of everything you save massive on travel money and the apartments become your small home away from home witch is a nice feeling to have it also comes with a jacuzzi bath which is very relaxing after a long day in Liverpool.100% will be staying here again and the only down side was there’s construction outside the building so it can be a bit scary to find it a night but other than that it’s great 😌
Lachaunte
Stayed 2 nights in Sep 2021
10/10 Excellent
Verified traveller
Travelled with family
4 Sept 2021
Liked: Cleanliness, room comfort
The apartment was very clean good clean comfortable bed.There we’re 4 people in our apartment so had to use the sofa bed which was very uncomfortable so pleased we were only staying for 2 nights.Wish I had booked a 2 bedroom apartment but I will know for next time.Excellent value will definitely stay at these apartments again.Good communication with instructions on how to enter and depart . Everything you need is provided for you.Will definitely use uk.Hotels.com again and recommend them highly.
Verified traveller
Stayed 2 nights in Sep 2021
6/10 Okay
alexa
20 July 2021
Liked: Cleanliness, room comfort
Nice apartment, poor customer service
The apartment was nice, the customer service was not. I received nothing in respect of checking in until I had to ring several times (holding for extended periods each time). I was then sent documents to sign, had to provide a photograph of ID and a deposit to pay. This was sent after I had arrived in Liverpool. This should have been dealt with in advance. It was stressful to have to sit on a kerb and fill these documents out before I was sent check in info - so that I could deposit my luggage.
There is a building site next to the apartment which is noisy early in the morning.
The TV only had 6 channels - all peculiar ones - no bbc, channel 4 etc. I discovered that there was no aerial connected with the TV.
Bizarrely the building opposite my window has fluorescent lights on 24 hours a day and the curtains were not thick. That meant the room was light at night time. I was unable to leave my luggage anywhere so had to take everything with my at 10.30 check out which is inconvenient.
It is a shame, I have stayed at these apartments several times before the change of management. The has put me off staying again.
alexa
Stayed 4 nights in Jul 2021
6/10 Okay
Tom
Travelled with group
14 June 2021
Liked: Cleanliness
Disliked: Room comfort
Great location but maintenance required
The apartment is in a great location and from pictures looks lovely. Unfortunately it needs some TLC and various fixes. The sofa bed doesn't work and wasn't supplied with any bedding for it either so had to sleep on pillows on the floor. With a bit of attention it would be lovely but clearly has been put together on a budget and had no attention since. Hanging rail not screwed in properly, tiles broken on floor. Luckily we only used it a base to sleep and were busy in the days.